Silver State Neurology

I have been through a slew of doctors because I have endometriosis and further finding out I have a pituitary tumor, so regularly seeing my primary, endocrinologist, OB, Optometrist, Pain management, MRI’s, blood work, chiropractors and the list just goes on. I am unsure if it’s related, but a few months AFTER finding out about this tumor, I started getting headaches. Then the headaches started becoming chronic splitting headaches. I have a 5 year old child and this chronic headache is just not giving me a good quality of life. This office has been very determined to find the source of my headaches and everyone here has been so nice to me and COMPETENT. I go to a different doctors office every freakin week… I know nice people, I know incompetence, I know a knowledgeable staff and Silver State Neurology, it’s staff from Dr. Milford, down to it’s assistants, Ana and Liz, and their other assistants (I regrettably forget their names :() are nice, competent, polite and so far has been a great experience!

First time I went the staff and doctor all were awesome. And they saw me with only a 20 minute wait. I was like finally a doctor that respects their patient’s time!
I mean seriously what is it with doctor’s offices? What makes them think that their time is more important then their patient’s time?
Well let’s just say that from that point on.. .it got worse and worse. It seems like everytime I went back, they delayed me even further and further. This is even after I explained to them over the phone that I am coming to the appoinment before work so I need to be seen at my appointed time. They always reply with.. .of course. No problem. Yeah right.
The last time I saw them, I was fed up! I waited 30 minutes.. .20 minutes past my apooinment time. I went to the window and asked what the hold up was and how much longer will I have to wait? They asked me to come to the other side away from the other patients.. .and they explained to me that there was an emergnecy and the doctor had been called to the hospital. Ok.. .that’s fine.. .BUT why could they just let us know so that we can reschedule instead of wasting my time?
After this, I finally went back to the waiting area.. .and wouldn’t u know? They called me back to the rooms after only 5 minutes.. .so it took the doctor 5 minutes to come back to the office from the hospital???
Then I finally see the doctor, now 50 minutes after my appointed time to only have the doctor treat me like I am a drug addict. I explained to him all the medications I was on.. .and he bascially just looked at me and said.. .do you really think that you need these or are just taking them? Really??? There might be some ppl that would.. .but not me.. .and just because they have had experiences with other patients that have done that DOES NOT mean that you can treat everyone the same. Totally offended me.
I would NOT reccomend this place. Don’t let how they treat you your first time fool you.. .it’s all down hill from there. They DO NOT care about the patients. All they care about is getting your money and treating you like your a drug addict. Wasted all that time and nothing came of it.. .I still get my migraines.. .and nothing that he prescribed made it any better.

I was a little discouraged because of the reviews but I actually had a good experience at this place. The staff is great, I love Beverly she’s hilarious! The Doctor is cool and a funny guy he was very thorough with my exams. Will recommend to anyone!

I went in to set an appointment for a nerve test and they would not give me an appointment on time while standing there. They did not call me. After 4 days I pulled my referral papers from this office and had my Dr. send me to another neurologist. In Vegas you have to be your own advocate. You can take charge and I highly recommend it. From the reception desk to the previous warnings of others I have moved on. This is just bad business. I was previously warned that they would give me a hard time and bingo, exactly what happened.

He keeps you waiting in his lobby for a long period of time. The staff seem confused and are not much help. The doctor does not spend much time with you and does not even say much and then you wants you to come back a month later. WHY?

Dr. Milford’s new location and all new staff members are the best! He takes time to explain his treatment plan, the staff members are caring and the office administrator is very knowledgable. Overall, he’s a great neurologist! I would definitely recommend him to others!

This place is horrible. This was my first time here and my last. I understand as a new patient paperwork needs to be done. I arrived 30 minutes early to do that paperwork. 4:15 was my appointment time I wasn’t taken back to a room until 5:15. (I forgot to mention there’s only me and 1 other patient here.)While in the room more questions were asked and in the middle of those questions another nurse walked in the room and stated that the lady in the next room her air in her air tank ran out to which my nurse responded «that’s her fault for bringing only half a tank «. And they laughed. I didn’t see the doctor for another 30 min and when I did it was a very, very, very quick 3 – 4 minute exam. That’s it. As I write this I’m still in the waiting room waiting for paperwork. 2 hours for absolutely nothing

Seems this doctor is very fond of writing letters to fire patients! As he also let me go as a patient.
Reasons
1. Kept waiting over 3 hrs in a small office
2. He never even looked at mri scans
3. Ordered unnecessary testing insurance would not cover to line his

Such an amazing provider, very thorough! Very respectful man and kind he’s not snooty like other providers ive been too always asks how’s the family and my son. hes a real family man just love him.

I’ve been to 2 other neurologist in this town and I have to say that Dr Milford and his staff are very helpful. I would recommend this doctor to any one having neurological problems to get help.