Sierra Pacific Mortgage

I’m not too sure where to begin; How about, if you’re looking for a lender that’s quick, confident, knowledgeable, and is all about customer service, I’d recommend you speak to Franco and his team at Sierra Pacific Mortgage. I won’t get into the details of my loan I was applying for but it was a complicated on where I was trying to sell a current property and close on a new one simultaneously. That’s always difficult to do in itself. Franco, Jen, and the rest of his team was very patient with the whole process and were always on the ball when we had questions. I’m talking someone would be back to you via email/​phone/​text within 5 minutes roughly any time of day or night! Incredible! I can’t even tell you how many times our circumstance changed over the course of 3 months but Franco and Jen were there every step of the way, crunching numbers, working out DTI to ensure it met standards, kept all my information confidential, safe, and secure. Buying a house can be stressful especially if there is a lender you are in the dark about. If you’re looking for personal customer service and getting help on exactly what’s going on at the current moment, get together with Franco and his team at Sierra Pacific. You will not be disappointed. This was my second transaction with him and I plan on doing another one in the future. Thanks again, Franco!

Franco and Jen were amazing to work with! We never waited more than an hour for responses. They were super helpful and were descriptive throughout the process. We were a «difficult» client that had to back out 3 deals because of a variety of unforeseen issues with the homes, which created a lot of redoing of docs and paperwork, which I imagine was probably frustrating for Franco but we never felt it. I will recommend everyone I know to Franco at Sierra Pacific!

Save yourself the hassle and just call Franco, you’ll be glad you did. After months of dealing with an incompetent sales manager from Wells Fargo, I took a chance, crossed my fingers, and hoped that the information I found on Unilocal about Franco was accurate. So, I made the call, and from our first conversation, he had me sold. Seriously, the guy is golden. Not once did Franco or his assistant, Jen, ever have me wait more than five minutes for a response via email. Franco and his team made this whole home buying process seem so simple… and trust me, he wasn’t dealing with stellar credit here, in fact, it was just the opposite, bankruptcy, foreclosure, short sale… you name it, we had it. Oh, and did I mention… we closed a week before we were scheduled to, even after being a week delayed because of the seller?! Yeah… I should be able to rate him 10 stars…

First let me start by saying Franco and Jen are awesome! I was a first time homebuyer and if you have never bought a house before it can be pretty scary. They made my experience far from that. Anytime I had a question or concern Franco and Jen were always there to help. It was a stress free and pretty easy processes once I had all the required documents for my loan. I highly recommend Sierra Pacific Mortgage and Franco Manueli. They are honest, very knowledgeable and always followed up with me even if it was after regular office hours. When I’m ready to sell and buy another home I know who I’m calling, Franco! I’m so thankful I found them.

I live out of town (in CA) and wanted a local mortgage broker to help me with a home purchase in Henderson. Franco and Jen were fantastic to work with. Very friendly and very efficient.
Everything was handled electronically up until the final signing (NV state law requires the final papers to be signed in person or in the presence of a notary). I never actually had to visit Sierra Pacific in person.
Jen additionally helped me get a quote for a home insurance policy that was ¹⁄₃ the price of what my own insurance agent provided (which demonstrates why I wanted help from locals!).
When I was signing the final papers with a notary in person from my home in CA (since I’m out of town and Nevada requires an in-​person signing), I noticed an error on one of the papers. How problems are handled speaks volumes about quality of service. Franco answered my call immediately, we discussed the issue, and then he fixed it and emailed me new pages on the spot. I printed the updated sheets and the signing continued in real-​time with no additional notary appointment required.
My real estate agents were equally impressed and added Franco to their list of preferred lenders. Five stars for Franco and Jen.
(I found these guys on Unilocal myself and picked them based on their strong reviews, so this seems like the right place to thank them for providing me with great service.)

After problems with another lender, Franco was my savior. He funded the loan in less than half the time I gave the other lender and delivered on every promise. I look forward to working with Franco on my next loan.

This is the second refinance that I processed with Franco the first was earlier this year on my primary home and just recently on a rental property is follow-​through is great he has a wonderful assistant named Jen Who is on top of things. I get emails and phone calls even text confirming requesting nothing too pushy just something to assist with the process. Everything was processed as agreed everything was done in a timely manner I had all my paperwork and when I didn’t they were very patient with me. The next time you’re looking to save money and get cash out lower your interest rate if you qualify call them have your information ready make sure you have a good credit score. For the last three weeks I had to wear two pairs of socks because they knocked my socks off. Thanks

Franco and Jen are as good as it gets. They exceeded all my expectation. Extremely professional, honest, courteous. They will do anything to get the best deal for you and If you want a stress-​free experience with outstanding results search no further. I would highly recommend them to all of my friend and all of you out there searching for the best team to handle your loan. You will get knowledgeable, straightforward extremely pleasant, amazing people making your loan process a breeze. Extremely grateful !!!

Firstly, let me say that there couldn’t be a more responsive loan officer than Franco. I’ve dealt with different mortgage companies in the past, ranging from small to large banking institutions and have been happy with their products; however, the degree of immediate personal attention Franco provides is unsurpassed! I never had the quick and thorough responses in the manner Franco and his team has provided me through my last mortgage experience. As an ‘experienced’ mortgage customer, I can say without a doubt, Sierra Pacific is my go-​to-​company and Franco as my go-​to loan officer.
P. S. I’m not a salesperson; just a regular mortgage customer extremely pleased with the level of service. If I’m ever in the market again for a mortgage, Franco would be my first phone call. I found this company here in Unilocal

Working with Franco from Sierra Pacific Mortgage was a great experience. Franco and his team handled our loan quickly, kept us in the loop of our loans status, were thorough, and worked diligently to finalize our loan a quickly as possible. Franco was even quick to respond to my emails well after his office closed for the day. Our Home loan closed in just under 25 days. I highly recommend them for all your Home Loan needs. I wouldn’t hesitate to use them again.

I worked with Franco at Sierra Pacific Mortgage and he and his company were without a doubt the best people to work with. They were always prompt in responding to me day or night, got me great financing at a great rate and closed my loan on time and on the date that I needed. I would highly recommend to anyone at all.

i do commend sierra pacific mortgage las vegas fo a job well done on my case. mine was probably one of the most difficult and long standing mortgage loan application they have ever dealt with. but with franco and his team, never giving up, we finally have our home to our name. franco worked with me closely even outside of business hours and weekends. emails were promptly answered and he was just on to the case. i have dealt with a few other mortgage companies in my search for the right one in my 5 years of house hunting, but sierra pacific actually pleasantly surprised me; considering nobody referred them to me. i did my research and talked to a few agencies before settling with them. i felt franco seemed more knowledgeable so i followed my gut feeling. and im glad i did!

As a CPA, I deal with a lot of Mortgage Companies and Franco at Sierra Pacific Mortgage Company is the most efficient and honest I have come across. He was upfront about all fees and was dead on with his time frame. The cost of the loan was far less than what we paid with the other mortgage company. We had recently used another mortgage company for one of our properties and the process was lengthy and the company was not forthright with the expenses of the loan and took a long time to close, months. Franco was able to have our HARP loan close within 30 days. He was on top of things and followed-​up with my wife and I so that we could close in the time frame he said he would close in. I would recommend him to anyone. The rate we received was as low as possible since they are a direct lender and there was no middle man. The cost of the loan was half of what we paid through the other mortgage company. He earned my respect and business.