Quality Tours of Las Vegas

Unathorized charges on our CC, false advertisement, they didn’t make a stop a Beverly Hills neither Rodeo mall, also our initial reservation was for a party of 4, our companion, a disabled veteran and his wife weren’t able to make to do medical complications, we spoke with the Manager Mhea and agreed per her demands to pay a $ 50.oo cancellation fee times 2 and she verbally told us that nothing else was going to be charged, the next day we discovered that she turned around and charged our CC an additional $ 247.00 without our autorizathion and after telling us and the driver that nothing else was going to be charged. Very rude and unethical Manager, as of today she hasn’t return our calls or responded to our emails, my CCard Company is investigating. Also no luxurios vehicles at all, they took us in a ford van type, old model, very uncomfortable. Go with someone else.

This tour is a complete waste your money. Save your money and your time and go somewhere else! Went on this tour on May31st and it was pointless. Most of the locations which were suppose to be seen were not. The tour guys were the only ones who actually made the tour fun. There’s not even enough time to spend at each location. When on Santa Monica pier we literally had enough time to walk up and down the pier and head back to the tour bus. I would never recommend this tour to anyone. Worst part is that we were not informed that we would not be touring Beverly Hills until the day of the tour. Rip Off!

Overall a decent trip, however, there appeared to be false advertising.
The pictures on the website show luxurious travel cars and the website states, «We use Luxury SUVs, Minibuses and Limousines.»
We were NOT picked up in a luxury SUV nor a limousine, we were picked up in an ugly red van, and multiple passengers were very annoyed that this clearly was not what was advertised on the website. Apparently within the past week they changed their website to inform the consumers they may be picked up in a van.
Prior to starting the trip, the tour guide took an extensive amount of time to clarify the miscommunication delineated on the website at the start of the tour.
The continental breakfast provided is water, orange juice, blueberry & banana walnut muffins. No fruit, donuts, nor other items provided.
Overall, the trip itself is decent, you visit Santa Monica Beach, Rodeo Drive, Walk of Fame, Holmby Hills, and the Welcome to California area. Lunch is good at the Cheesecake Factory. Dinner was not provided and we were advised to eat at a gas station on the way back. We reached back around 10:00PM.
The tour guide Julio was great. He really did a fantastic job driving us around, being very friendly, and was very easy-​going and social. Because of him this was a fun tour.
Would I book another tour with this company? Probably not, only because I felt that there was an element of false advertising on their website and because we weren’t provided a decent dinner (we weren’t even given the option of fast food).
All the company really has to do is clarify what you’re getting for the package you’re paying for (i.e., «You will be picked up in a Mercedes SUV, lunch is provided, dinner isn’t» etc.).