Precision Tune Auto Care

I got groupon for oil change. I saw the regular oil change is about same price. It’s awesome! My car has high mileage that cost me about $ 45 at Terrible’s. I never thought I could have oil change around $ 20 without groupon. Thank you!

Worst place ever. I sat in my car for a good twenty minutes and no one came to help me. Two men were inside one working on a car and the other EATING A BAG OF CHIPS. Both saw I was there waiting for someone to help me but continue to ignore the fact I was sitting in my car waiting to be helped. They definitely need to learn how to help their customers first rather than sitting around eating chips.

I’ll first start by saying that I avoid Auto Mechanics like the black plague. I hate going to them and I hate dealing with them, because they always seem to be on some endless search to screw everyone over and squeeze as much money out of every person that walks into their business as they can. THAT being said, I was shocked when I came to Precision Tune for what I thought was a simple oil change. I had purchased a Groupon — which is how I ended up here. I made an appointment, and came in, they took my keys and did their thing. After my oil change was complete, they came back to me with a few items that they found to be in not so great condition. Now, I’m a firm believer in — «if you’re going to come to me with a problem, be ready to offer a solution with it», and this is exactly what they did. However, they did NOT submit the usual «pressure» along with their suggested fixes for the issues with my car. After thinking about everything and looking over their quote for the fixes, I realized that Precision Tune was extremely honest and AFFORDABLE. I told them that I wasn’t interested in having any work done on my car because I didn’t plan on having it much longer, but if I had been looking to have everything fixed, they would have been where I take my vehicle for its repairs. They will definitely be where I have all my future vehicles taken for oil changes, repairs, etc. THANK YOU PRECISION TUNE!

Bought a Groupon for $ 24.00 for an oil change. After getting here I notice the reader board states oil change for $ 22.00.
I asked the gentleman what the difference from my Groupon to regular oil change and he said the Groupon came with an estimation of aligment. So, in actuality No difference. Since estimations are usally free at most garages.
I brought my own air filters in and asked if he could install them in replace of the alignment estimate. He said it would be 10.00 to install one and 15.00 to install other. That’s a total of 25.00, more then the oil change its self.
This place directly near my work and if they specialized in customer service and fair pricing I would have contined to use this place going forward, not to mention spread the great word on this place.
My first time here will be my last.

I’ve been to Precision Tune twice now, and I think they have very good customer service and are honest. Both times I’ve used a Groupon for an oil change and both times I was in and out with almost no waiting time. I did make appointments both times though. When I’ve called on the phone to discuss other possible work I would need done on my car they’ve taken the time to explain things in detail which I really appreciate. I would definitely recommend Precision Tune Auto Care for car service and maintenance.

I went into this shop on 3÷28÷16 to get a coolant leak checked out. The employees were perfectly courteous while I was there, and they diagnosed the leak quickly. I had no problems with that aspect of my visit. However, while I was in their waiting area, my car sustained some body damage. From what it looked like, one of the technicians hit the building while pulling my car into the shop.
I understand accidents happen, but I expected the manager of the shop to acknowledge that his employees damaged my car and either fix the damage or compensate me for it. The manager, Carlos Rosas, did neither. We looked around the building for any possible places where the damage could have occurred, and I found a corner with grey markings (My car’s paint is grey) at exactly the height of the damage to my car. Despite seeing this, Carlos said that he didn’t believe me and he wasn’t going to compensate me or fix the damage.
I have been to this shop a couple times and have generally been happy with the work, but on this occasion they damaged my car and were completely unethical about the situation. Due to this fact, I would definitely not recommend bringing your car to this shop. If you do, make sure to take pictures of your car all around when you drop it off, so you have proof should they happen to damage your vehicle.

I’m still new to Vegas and found these guys through online reviews. Took my car in on Saturday at 8am for a check engine light and engine hesitation. The guys were polite and kept me in the loop about the repairs. A loose air dam was the culprit causing more air to bypass the MAF and triggering cylinder misfire. They repaired the air dam and I had my car back by 3pm. They were short handed on staffing and still got the work done. I also elected to get an additional service completed and they offered me a coupon which was appreciated. Total cost of the repairs was a fraction of what I anticipated. Keep up the good work and customer service.

This is My second time here, the first was just for alignment but their honesty and professionalism forced me to return to make a bigger job in my truck (brake system). Literally, comments about this place are assertive. Recommend !! (I give them 4 stars because the work was recent)

One of the best experiences I’ve had with an auto shop. Everyone was super friendly and honest with me. I didn’t at all feel like I was being taken advantage of. They explained what they found, said what they suggested, and then let me pick what I wanted to do without a fuss. A place like this is hard to find. Definitely will be back again.

I had a positive experience. I came in for an alignment and also ask for them to check my brakes. The alignment was a very reasonable price at $ 50. For the brake inspection they told me I had about half way on my pads and that I don’t need them done at this time. I’m happy to say that they didn’t try to upsell me for something that I did not need. The manager Carlo was very nice and helpful in getting me in and out of there

Very trustworthy car shop. (Carlos is awesome!!). Great at helping prioritize repairs if you need to pace yourself. They are also great with staying true to appointments and getting you out quickly.

We found them via Unilocal reviews (highly rated). They fit us in for an oil change on our way through town. Extremely nice people and quick. We talked for a minute, and when they heard we were driving across the country (3500 miles in), they did an inspection of the fluids, tire pressure, etc even though we declined it at the start. They knew exactly what services were due on the 90 000 and told us that we would be good until then. Extremely courteous, efficient, and pleasant. Oh, and they let us bring our cat in his carrier into the waiting room. He was happy. :-)

Great service. Very clear with what the problems might be and offer different solutions. Friendly staff, especially Carlos… they even stayed late for me one night so I could get my car.

Carlos was outstanding !! Great place, friendly, quick service… i went in off a Groupon — and will definitely be going back !! Great job guyz :)

I brought my car in and Carlos was very cool and real with me. Him and I believe, tyson, who worked on my car, kept me in the loop at all times. They were very straightforward with me. Great price for the work done and nice, trustworthy people. Only place I’ll be bringing my vehicles in, in the future. I definitely recommend them to anyone!

I’ve been going to Precision for about a year a half now and I can’t say enough good about them. As a 26-​year-​old female, I often worry I’m being taken advantage of when I take my car in for maintenance. I haven’t felt that way since I started going to Precision.
The guys at the Eastern location are incredibly honest and their prices are fantastic (especially if you use a coupon from their website). Every time they’ve recommended I get something fixed, be it a belt, air filter, brakes, etc, I ask if I need it right away or if it can wait. Many times, they’ve told me to hold off a few months, but other times, they’ve recommended I get it fixed immediately (as I often make long-​distance drives). These guys aren’t out to make a quick buck– they do what’s right.
They also go the extra mile. On one occasion, I had to get some work that was going to take a few hours. I had no ride back to my job, so they were nice enough to drive me. Today, I had to make an unexpected trip to California but was due for an oil change and needed air in my tires. Knowing that I had a long drive ahead of me, they squeezed me in even without an appointment to make sure I’d have a safe drive.
Highly recommend Precision. Great customer service, great work, and great prices.

I really need to update my prior evaluation. Last time I was here, while I described courteous service and a pleasant waiting area, I was very unhappy about the wait and the missed time to finish the job.
MUCH better experience this time. I had a noon appointment. I arrived a few minutes early and was waited on immediately. I came in with a coupon for my oil change but requested that they check out a few other items as well (its a very old car). No problem and no charge! Very nice! He estimated a 30 — 40 wait time. While the waiting room was clean with courtesy bottled water and Keurig coffee available, I chose to go over to the Madhouse Café across the parking lot. Carlos would call me when the car was ready. Sure enough, 35 minutes later I got the call from Carlos. While they checked out all of the items I asked them to check, there was no upselling of services. They did recommend that there was work needed at a future service, but no immediate need for the expensive work (I did mention that it is a very old car). Overall, very pleased with the service and the honesty of the mechanics at Precision. I will be back.

I’ve taken my car here three separate times and the service here has been fantastic.
I dropped my car off this morning for an oil change and yeah, this place isn’t jiffy lube so they take longer. I always leave jiffy lube feeling like they take advantage of how little I know about my car and $ 100 poorer. True story. I get a full synthetic oil change for $ 65 bucks. I never feel like they are trying to up sell me on any extra stuff I don’t need and I really appreciate that.
I work out at Trufusion which is only a block away so I drop my car off, get my workout done, and my car is done.
I’ve also had a fuel injector replaced here and they were very fair about the cost.

At least one of the mechanics used an impact wrench on every bolt under the hood. Seven bolts were stripped and two holes elongated they had to be rebored.
Nothing was torqued to specs.
The harmonic balancer bolt was overtightened to breaking the ¼ «thick washer behind it in 3 places. Then they siliconed the broken washer back together !
Mr Carlos (manager) was not at all interested in looking at the stripped bolts and broken washer we brought in to show. Very dismissive and defensive. Which shows complicity in my opinion.
Dangerous shop.

Update:
Contacted the manager after the review was posted and never got a call back.
If you’re in for a quick oil change they’re honest. But I’m not a huge fan of the service.
I came in, paid for a diagnostic and was told i would receive a phone call with my quote on Monday. On Wednesday I called to follow up and apparently someone dropped the ball on communication. Thursday I called again only to be told they had a hard time reaching the dealership to get the part and I’m better off going to the dealership directly.
Problems…
#1. Drop the ball on communication to the customer
#2. Abandoned the customer because it was hard communicating with the dealership after a diagnosis was paid.
#3. Did not request for a time extension to continue trying with dealership or any incentive for further visits as a service recovery because contacting the dealership was «hard».
Additional edits:
When I came in I complained about my tire pressure and the techs said they checked the tire pressure and it looks good. But what they failed to mention was the fact that my tires were super old and starting to crack and it’s about time I had to replace them. So now 5 days later after my visit my passenger rear tire is flat and I’m at a new place with the manager literally pointing out at all of the cracks that you can see with the naked eye.