Popeyes Louisiana Kitchen

Went here once to order food since my little brother really wanted it. They got my order wrong and the food came out cold. I was not impressed and I will not be returning to this location.

Very disappointed with my dining experience. The staff was way to ready to close and it was only 910, they don’t close til 10. The food was pretty old and not very good. I am usually very satisfied with this location. Not sure what happened tonight.

I’m beginning to think that Popeyes doesn’t teach the proper etiquette of customer service to its employees because I tell you what out of all the locations I’ve ever visited I’ve not once was pleased with any of the employees. So with this particular location I was only here by default because it was the closest one to the strip and I had a room down there at the time. I pull in in the drive thru and had to wait about 6 minutes before even being greeted and having my order taken. So once I got to the window the girl just out right says the total no smile just basically like i need your money and that’s that. I asked for some hot sauce for the chicken and she looked at me like I was asking for something foreign… Ugh anyways yeah I can’t do Popeyes no more man or else I’ll be forced to cuss the next person out and I can’t be brought out of my element for no damn fried chicken.

This is one of the best Popeye’s in the chain. The employees are extremely friendly. The service is always fast, and they go out of the way to make sure we get what we want. The lady behind the counter also recommended we go to the website to get a discount coupon for what we were ordering. We showed the coupon on our phone and got a great deal. We make this our first stop every time we drive to Vegas.

Awful service, won’t return. We ordered a 12 piece family meal, pulled up to the window and (silly me) decided a Coke sounded good. The kid at the window says «My manager said I can’t do any add-​ons at the window.» Are you kidding me?! Never had a business turn down my money before… So we get our food and get home, no utensils, no napkins and the meal is all dark meat. 6 drumsticks, 4 thighs and 2 wings. Very sloppy, take your money somewhere it’s wanted and appreciated folks.

Tuesday special is no joke! I love it too! One of the best deals in town for fried chicken… be ready to wait though. …

If you have been to Popeye’s outside of the SW and expect the same forget it. Completely Mexican style. Thw mashed potatoe gravy is a spicy jalepeno gravy. Also the chicken is super miniature, like large wingettes. It was such a weird deal, almost like a movie, like they must be joking. Don’t bother unless your in the mood for a light Mexican food snack.

Avoid the drive thru if you can. You’ll get stuck in a long line and can’t get out. It may look like the line is short, but there a lot of cars usually behind the building especially in rush hour. they would probably rake in a lot more money if they had someone taking orders outside like other stores do. I’ll probably go back on me when its not busy.

So my friends and I came through the drive thru and after our order was taken, it felt like we waited ten more minutes til we actually got to the window. But that’s not much of a complaint, like I understand what it’s like to be short staffed and busy. My complaint is mainly toward the fact that the lady who was packing everything into boxes, she wasn’t wearing any gloves. Did I mention she took our money too? Before and after putting our food together. I’ve been through ServSafe, and you’re required to wear gloves when handling food.
We also asked if we could have barbecue sauce for dip and ketchup, she said «yeah, no problem» and we didn’t notice until we got home that she didn’t put any sauce in our bag. It’s no big deal, but it’s still bothersome.

We were waiting over 30minutes in the drive thru tonight. These guys need to be better trained. If a huge order comes through the drive thru they should ask them to pull over. But what makes me really mad is my friend in the car behind us. She had ordered fish and shrimp. After waiting over 30 minutes, she gets to the window where they dare to say we didn’t prepare any fish. And practically forced her to get chicken instead. What the hell kind of service is that?! They didn’t seem sorry at all and forgot to give her sauce. I will never return to this location again. Also, while waiting for our food at the window we watched as one of the female workers just texted on her phone while doing nothing. Texting instead of making the fish. Someone fire these people and hire a better manager. I’m beyond disappointed.

Wow, the worst ever. Chicken was old, close slaw tasted like some dam bullshit, straight mayo and plastic tasting. Did I mention the chicken was old and now an upset stomach, JERKS.

I wish I could honestly give them NO stars. The drive thru has the worst fucking service and they cannot seem to tell the difference between spicy and mild chicken! Have came here so many times and they never get it right! Even called the big people to complain cause we eat Popeyes a lot and they couldn’t do anything for us which is fine it’s a fast food restaurant but seriously get your shit right! The Popeyes on Decatur can always seem to get everything right!

I am not a fan of this Popeyes, my order is wrong more than right, non spicy when i order spicy, wrong chicken selections thn i ordered, runny mashed potatoes, old biscuits, dry chicken. I have noticed the popeye’s that are in gas stations lack the quality that the stand alones have. The lady that has taken my order a few times seems like she does not understand english well which leads me to repeating my order time and time again. Also what happened to the strawberry jelly!!! I actually have started to just do an extra commute to go to the stand alone popeyes because i am that disatisfied with this location. Get it together

This is the only location for the BEST Popeye’s chicken in Las Vegas on Tuesdays for the Tuesday «SPECIAL» 2pc/​$ 1.29.
The drive thru is FAST, the chicken is HOT and CRISPY.
The service is very friendly and operated efficiently.
We have been going here every Tuesdays for 3 years and it hasn’t disappointed.
Always consistently the BEST of all the Popeye’s locations in Las Vegas.

I’ve been to this location twice so far, and I am consistent entertained by the customers that wait in line. I truly feel sorry for the staff that works here, as the clients here are the worst I’ve ever seen.
The ghetto people that hold up the line complaining about their chicken (when there shouldn’t be a problem to begin with) are mind bogglingly tacky;
* Lady holds up the line of 20 people because she said she «called and axed [sic] where the place was and the man said it was down the street, and I walked for 3 miles…»
Then she DEMANDS A TAXI!
Like…
O_​_​_​_​O
What?
I’ll finish this review when I have more time, but I just wanted to mitigate some of the abuse that Kyle and his all-​female staff have had hurled at them by the general public.
They deserve a break. I’ll add a star when I get appropriate condiments next time (read: tartar sauce)

Bad fucking service 1 car in front of me in the drive thru I waited 30 mins. if the persons order In front of me is going to take a while make that fucking person pull to the side and wait what the fuck 30 mins wait time for an order of 9pcs of chicken this fucking place is ridiculous the manager on this shift is an idiot.

Do not come to this location between 7pm to 8:30 pm they cannot handle a busy crowd. Unless, you don’t mind waiting 25 minutes for your food when they run out of chicken breast, WTF cook some MORE MORE MORE, other than that, be my guest. I didn’t go to the drive thru because, there were a lot of cars waiting. So I went inside to order. I paid and got my receipt at 7:40 and didn’t get my food till 8:05. So much for Louisiana, Fast. Better yet, they manage to screw up my order by giving me the wrong sides and handed my order to the wrong customer and I had to grab it myself wow! Anyway the chicken is gooooood!

Went there and they ran out of chicken that was cooked. they said it would be 30 minutes wait. we had to get a refund. other customers were yelling and complaining as well. this location sucks

Ask me a year ago to rate this place and I would give it 4 stars. But presently it’s just a disappointing place.
It’s located on windmill and las vegas blvd, connected to a gas station. Interior is pretty small, you’re better off ordering to go and eating at home. Sometimes the place gets really smelly.
Just your usual fast food place, order at the window and wait for them to call out your number. If you do a walk in on a tuesday you’re going to end up waiting 45 minutes for some chicken –_​_​_​-​. Waiting for your food is a game here, sometimes it comes out immediately and sometimes you wait forever.
As for the taste you don’t come here because it’s the best chicken in the world. You come here because its average and its cheap. Nothing much to say.
What annoys me are their prices! :(They keep raising them wtf! The sauces use to be free now they charge you for it. Also their $.50 tuesday special is no longer $.50 it’s like $.80 or something. IT’S CALLED TUESDAY SPECIAL FOR A REASON.
PRO TIP! Go through the drive-​thru when ordering much much more faster.

Well, it’s Tuesday and you know where i’m at. Yep, you guessed it, Popeye’s. 2 piece Tuesday special, 99c. I get the spicy, but the mild is just as good. I usually get whatever selling the fastest so that i know it’s the freshest. (freshly fried that is). Crispy, well seasoned, juice meat, with that amazing crust. 99cents? Wow, this is as good as it gets!
Also love to come here for the most amazing red beans and rice you can get in any restaurant. I used to work with a guy who was born and raised in New Orleans, and he told me that Popeye’s has the best version of this dish in the country. One of my buddies here tried eating it and didn’t like it because he was eating it separately. The trick with this dish is that you have to mix it all together before you eat it. That is how you will get the full effect of this amazing dish. Love them chicken from Popeye’s… but also love the red beans and rice.