Pizza Hut

No one is wearing gloves. I’ve waited about over an hour to get my food. Horrible service

Doug you Sucks! Asshole is a pretty word to use for you. DO THE EXTRA DRIVE AND TAKE YOUR BUSINESS SOMEWHERE ELSE. So when we got to this place we asked for carry out specials, because where I usually order from it has specials on large pizzas, well it happens that I don’t live in this area but decided to order from this store in Desert Inn and McLeod and DOUG the manager got so bother when I asked and said that they didn’t and to go and buy somewhere else REALLY! Sorry that you’re are so miserable at your job.

WTF I ordered a pizza at 9:30 it’s almost 11:00 and it still isn’t here. At least call and let someone know that you won’t be able to deliver.

Horrible.
Estimated time. 1 hour.
Time on arrival… Still pending!!! It’s been 2 hours.
I would have came and picked it up myself if they would’ve told me THAT time frame.
I understand if you’re understaffed.
But If that’s the case call your customers and see if they’d rather come pick it up!
K thanks.

I just ordered the triple treat for 20 bucks and it looks like a triple mess. I can count the 7 pieces of pepperoni and the pan crust is more like thin crust. The hour that it took to deliver I could’ve walked to the store and both the microwave pizzas that look like the pizza they delivered. This treat was more like a trick. I always order from this pizza Hut but it looks like I’ll be more on team Domino… So after I decided to call and spoke with the manager Douglas. He was great to remake our pizza order and threw in a 2 liter. This was a good recovery from what could’ve been a horrible pizza experience. I thanked him and appreciated his good customer service.

Ordered the breadstick pizza. Received expired marinara. I love marinara so I always spread a whole cup of marinara on pizza. Called to complain. Oscar the manager so called said. That’s how the marinara tasted. I got a credit. With attitude lost my business for ever. Or at least this location. He needs to no that the customer is always right. And not to argue with paying guest. Then he had the nerve to tell me to try all the food and sauces before I leave, and put a signature on a receipt. He sucks.

Pizza Hut has to be one of my favorite pizza places. Besides the crazy mixtures like cheese crust and pretzel bites, most of the time that I go I have wonderful customer service and always get my order correct. Only thing I have bad to say about it is that delivery takes foreverrrrrrrrrrrr.

Wow love being told that I am wrong about getting a raw pizza. So we decided to try the stuff crust pizza. It appears to be raw, the consistency of when you bake rolls and take them out of the oven early. Very doughy and undercooked. It was also very very greasy for a pepperoni pizza. Never had a pepperoni pizza this greasy and we only order pepperoni pizza about once a week so what do we, the customer know? The manager said we were wrong but he would credit our account. Guess we are eating from the competition tonight… what a shame… the manager Oscar could care less.

Had pizza delivered Sunday 7−19−15 around 7 pm. This location is on Pecos and Desert Inn, right behind the McDonalds. It’s just a delivery/​pickup place and there are no tables inside.
I ordered online and just for shiggles I asked for them to write a joke on the box, which they did, but it was «Why did the chicken cross the road?» And there was no answer on the box. So I guess I’ll never know. :(But kudos to them for trying to be a good sport.
The pizza was on time and it was pretty much correct. We got a large pan pizza, 8 wings, and an order of breadsticks for $ 26.45. Minus one star because they didn’t bring the marinara sauce for the breadsticks and the delivery lady was kinda borderline rude… well more like abrupt. As soon as I opened the door she barked «CARD AND ID». It threw me off and I was like, huh? Because I paid online she asked to see the card I paid with and my ID.
I really like their new wing containers… it’s like a little black plastic ball. So when you eat your wings you can throw the bones in the lid. Genius.

IDIOCY BEYOND BELIEF.
First and last time I will ever go there.
Went to pick up a pizza that I ordered online. I was a little early and while waiting I noticed a sign on the wall that said if I was not satisfied they would either 1) Make me a new pizza right away or 2) give me a credit right away or 3) refund my money from (owners name, which I don’t remember) next to a picture of a smiling owner.
Evidently, The owner has to be there, in the store to physically give you the money from his pocket. Completely stupid experience followed.
The pizza was brought out from the kitchen and it was wrong. I did not want to wait another 20 min so I said «Just give me my money back and we’ll call it a day». The employee got the manager and I said the same thing and he said he could make me another pizza or give me a credit for another time but he can’t give me my money back. I pointed out the sign and reminded him that he was the manager. This went back and forth way too many times. Now I’m getting annoyed and I told him to phone the owner. He went to office and came back to inform me that he had phoned the district manager who would try to contact the owner and if they phoned back with approval, he could then give me my money. I told him to phone again and get this issue settled, to tell his boss that he has an angry customer that is insisting on his money. He made another phone call then returned with a vendor pay out slip for me to fill out with my name etc and then gave me my money. ridiculous.

They have bad service. They take awfully long on delivery and I live right down the street. Then they call me after 40 minutes of ordering my pizza saying they did not have it. I was getting very frustrated cause I was hungry. Go to the one on Boulder.

Nice guy who gave me my order and extra pepper. ordered online was ready when i got there. barvo

I’ve been a long time customer online for this Pizza Hut on Desert Inn in Las Vegas.
Finding out they cancelled my order after almost 2 hours of waiting???
This is what happened: I made another order for work and waited for over an hour. I call over to the store and they say I came up as a «new customer» and called my HOME phone in which nobody answered and so they cancelled the order. I asked them if I was getting the money back into my account and they told me it would take up to 5 business days and the order stays cancelled. I ask if he would just order it for me in which he does but not with the 20% discount advertised for the online order. He said it was no fault of theirs but I would be out the money for the last order, pay again over the phone and then could NOT get the 20% off I was originally trying to get. WHAT A RIP OFF!!!
Pizza came way late and delivery guy waited for a tip. I told him it was on my account and Pizza hut is holding it for 5 days.

iI love this pizza hut they’re always happy to help me with anything and always give me the best pizza exactly how I like it! I live just down the street and have named this top of NY list for convenience service and great food. :)

Apparently, these fucktards can’t use a phone. If your cellular phone number is, say, Indian Springs, where they’d have to dial the area code, they can’t figure that out. So, they go ahead and cancel your order without communicating with you.
I will never, ever, ever, ever use this Pizza Hut again.
And why did they need my number? To call and confirm my order.
HERE’S A TIP, DIPSHIT: If the order is already paid for, and I placed it over the Internet, it’s because I don’t want to TALK to you slack-​jawed Taco-​Bell rejects. If I was looking forward to a phone conversation with a pizza place, I’d have called in my order. I would have gotten a GOOD pizza from a local place. I wanted to order over the Internet to AVOID talking to you.
So, fuck this place. You’ve lost my business forever.

This pizzahut is probally the best one in town, its always clean, the employees are always nice and the Pizza is cooked perfectlly.
The thing I dont like aboit it os that it has a small waiting area tjat is always full.