Pizza Hut

Horrible experience I order from them it literally took 2 hours to get my order they told me it would only take 45 to 55 min when I placed the order to top It off when the pizza got here it was cold and nasty and my wing were bone out I ordered bone in with ranch they didn’t even bring the ranch I talked to the manager Raul he said he would have another order of wings sent out I’m still waiting one hour later I’m not even in the mood for wings anymore worst pizza delivery ever I will contact corporate in the morning this Pizza Hut cares more about taking your money rather than making sure they are properly staffed to take all the calls that are coming in at Least be honest and let a customer know there is a 2 hour wait and let them decide if they still want to wait that long

If I could I would give this location no stars or at least ¹⁄₃. I ordered pizza and wings online last week On 12÷23÷15 and it came 1h and 40 minutes late and cold, you could tell it was sitting their for a while. So I called the manager and let him know. He said: «$ 17.00 credit and it will be written in the books». Now fast forward to the present, today «pizza Friday» I called them to place an order with my «STORE CREDIT». They had no record of my order being placed and I only had a $ 10.00 credit. What? From $ 17.00. Down to $ 10… Good thing I screenshot my order and the confirmation number.

I gave them a star because the individual who delivered our pizza was nice… and because you have to give a star.
In regards to the Pizza Hut website: The unnecessarily verbose language of the terms and conditions is inappropriate. Being required to read several pages of text with the intent of ordering a pizza is the equivalent of sitting down in a restaurant, ordering, and then being asked to sign a multiple paged contract before continuing. It’s quite ridiculous. Am I giving you permission to poison me without consequence? Who knows? I won’t, because I’m not interested in reading Pizza Hut Ordering: The Book. (This review portion brought to you on behalf of my lawyer father.)
The rest of our experience went as follows:
We called to place our order so that we may bypass the silly contract and had difficulty getting the individual taking our order to comprehend what we wanted. We tried to communicate our two pizza orders as clearly as possible, but it was as though he wasn’t familiar with the menu options. We were impressed that they delivered the pizza in 30 minutes, rather than the 60 we were quoted. However, upon indulging in our meal, we discovered that this quick delivery was seemingly the result of prematurely taking the second pizza out of the oven. The dough was undercooked and the pizza was cold.
We won’t be ordering from this location again, and this may even be our last Pizza Hut order.

Poor Service. Place was very dirty and it was not busy. Ordered wings and it took 1 hour! Horrible. They charge you for everything here, even your ranch?!? Do not recommend. Stay Away!!!

Yes a 5 star Pizza Hut. This is is dine-​in location with plenty of tables and booths. Inside is super clean and the staff is courteous. This is probably the only PH in town with a family feel to it. Pizzas are made fresh to order and are brought to your table as soon as they are finished being prepared. Any parmesan cheese, peppers, napkins, utensils, etc. you need will be brought to you by your server. Much different than delivery! I tried the 2 foot pizza and that was tasty and then just recently i had a stuffed crust with pepperoni and sausage, They have these flavor crusts now and the «hut favorite» is garlic butter with parmesan cheese and italian herbs. It’s real good. They do have delivery and pick up ordering available here however I’ll be dining in at this location.

I hadn’t eaten at this Pizza Hut location is over 10 years. I honestly didn’t know there were any left in town with seating inside. I have seen them in other states and even with the lunch buffet, but sadly they have disappeared in Vegas. There isn’t a salad bar or tabletop Pac-​Man game like they used to have however the pizza still comes out piping hot and just tastes better than when you have it delivered or pick it up and take it home to eat it. Inside is spacious and it was really clean. Booths are spacious enough to fit the family and they have smaller tables as well. On the walls they have a few TV’s mounted and the décor is cute and funny being themed around the wings they sell and pizzas.
It was almost 10:30 at night (open until midnight on Saturdays) when we pulled into the parking lot and I figured hubby and I would be the only people there since there wasn’t anybody inside but employees. Walking in we were greeted by Vanessa. They have a TV screen that shows how many orders there are and I noticed a couple other customers ahead of us. Vanessa took our order and let us know how long it would be. After picking a table and getting our drinks, it really started getting busy inside. There were customers picking up orders, placing dine-​in orders and as well to-​go orders. We beat the late night rush!
Our pizza was ready in the time promised and plates, silverware, crushed peppers and cheese were brought to the table. We ordered the «Big Flavor Dipper Pizza» priced at $ 12.99 and our choice of 2 different sauce sets. One of eh sets just being 4 cups of marinara, we decided to chose the «explore» option which gets you 2 cups of marinara, 1 cup ranch, 1 cup BBQ and 1 cup honey sriracha. The pizza is almost 2 feet long and cut into 24 strips. Each strip had 3 pieces of pepperoni. Like I mentioned before, the pizza just tastes different when it’s brought to your table piping hot and right from the oven and I like that. This pizza reminded me more of an appetizer since it’s smaller than your average slice of pizza and being easily hand held with dip. It was far from any appetizer though for just 2 people and we had plenty to take home. The pizza box is also about 2 feet long, so I wonder how the delivery drivers have been doing with that?! Speaking of that, they do offer delivery here.

Before I ordered I ask cashier how long for order for pick up? and he said about 15 min but I’m waiting for more 30 minutes for pick up my order !!! never again

Placed an order at 10:02pm online. Received a call at 11:14pm stating that they are experiencing a 2 hour long delivery time and that they turned off the grill for the wings. if i wanted them it would be about another 30min wait, but that my pizza was ready now. The person on the phone didn’t offer much else information or alternatives. We had already prepaid and it was too late to order from anywhere else– asked if we could subsititute the wings for something else. We did. According to their website and Unilocal,they close at 11pm. if you’re busy why would your ovens/​grills be turned off? And why does it take over an hour to notify someone that you can’t complete their order? Still sitting here 24 min later and still have not received my order. the pizza has been ready this whole time… Excited to bite in to this fresh pizza!

Really bad service with my pickup order
They switched my pizza with someone else’s, when I asked for my pizza they had already given it to someone else, and I had to wait 20 more minutes for my pizza
The whole time I got an attitude from the cashier
Worse fast food experience ever

Pizza hut really stepped their game up! The new menu and quality of food was amazing. Fast delivery and they loved that I put my name in as Walter Melon.

Horrible service. I ordered breadsticks, just breadsticks. It took 45 MINUTES! And the cook was eating while she cooked. Not secret snacking, she was chomping away at the food she was making!
I was not asked size options, is there only one size? My sticks cost $ 4.50, which I thought was steep, and after, yes after I had already paid, and been given my change,. she said «it’s going to be 15 – 20 minutes, is that ok?» Well considering you’ve already taken my money do I have a choice? SO I said yes and waited, tried my damnedest to be patient, when 40 minutes rolled around there was 5 of us standing at the counter saying «come on, this is ridiculous». Because it was!
Pizza Hut was a childhood favorite. I hadn’t been to a Pizza Hut in YEARS, and I will NOT be going back :(

Speedy Delivery to our hotel. Awesome customer service with a friendly smile. Our 2 topping Medium pizzas were loaded with toppings on a perfectly crusted pizza. They even threw in cheese & red pepper packets along with paper plates and napkins and our 2 ltr was ice cold.

Wow. Worst customer service ever encountered. Maybe it’s policy, maybe it’s laziness. Either way, Pizza Hut off the map for me.

Haven’t eaten Pizza Hut in a long time.
Don’t normally eat it unless it’s free, and this was one of those times
I got a little personal pan pizza. It was just a greasy as I remembered. I just got cheese since something like pepperoni would have it swimming in grease. It got the job done. It didn’t have a lot of flavor to it besides the practically fried pan crust that Pizza Hut is famous for.
It was free, and it was Pizza Hut, so not much to else to say about it.

Pizza is ok, nothing expectacular, exactly what you would expect from a large chain. But, what downgrades pizza Hut is the HIGH prices. And to add insult to injury, they charge for sauces, even when you buy wings!!! I will never eat at any Pizza Hut again.

Management has changed and over the last couple of months it has become A-​mazing! Service is super nice and it actually looks cleaner than it used to be, it takes less than 15 minutes to make a pizza out of scratch and wings only take 10 minutes, there’s also pasta, dessert, and drinks. It has a great family friendly feel and it feels a lot like a restuarant!

Despite all of the negative reviews on this particular location, I actually didn’t find any of it true. Pizza was really good, surprisingly even better than the one by my house. Service was friendly. Will come here again! :)

This is probably the closest Pizza Hut to my work place! Can’t lose to order 2 large take-​out to munch on at work.
I made my order online to be fast since I’m on a crunch for lunch. Made my way there and my pizzas were ready. I noticed that this location was an actual sit down Pizza Hut. Soft drink machines and plenty of space. I would assume that it would be great for after little league games and events like that.
Service was friendly, she gave me a bag for the plates and condiments I asked for. Also popped each box open so I could be sure that the order was correct. I ordered one pep, sausage, olive; one bacon, ham, pep. Both were wonderful, toppings were evenly spread apart and adequate.
I’ll def come back once my coworker and I get the craving for pizza again. Always nice to save a few bucks to fill up 3 guys.

The worst pizza I have ever experienced. And to go along with that I had to wait forever to have that experience.
NEVER again. No Way, No how.

Unbelievable. How the heck do you run out of crushed peppers and parmesan cheese?
I should’ve run back in and grabbed a whole roll of those Bounty-​like paper towels. Would’ve served them right.