Palacio Apartments

Let’s just say this: Lipstick on a Pig. If you’ve heard this expression before, its true, because that’s exactly what this complex is, a big disgusting, unethical pig, including the property management company. Dog feces everywhere, pet waste bags are rarely restocked anywhere on the property unless someone complains. They allow people to park in no parking zones overnight and allow company/​utilities vehicles to be stored on sight as well, sticking out well into the road and creating a visual hazard/​blind corners in some scenarios. The best part is when you call their office, they don’t send security over if someone’s been blocking your garage for several hours with a utility van, they tell you to call and get it towed instead, even though I’M PAYING ALMOST $ 1200/​month for a unit with structural defects I need to have the city inspector come in and determine if the entire unit is safe to continue living in, as the cracks in the walls are becoming larger as time goes on. WILL NEVER LEASE FROM THIS LOCATION EVER!!!
They offered to compensate me for the issues with the unit by giving me a free garage for 1 year. Well in most cases that would be nice, if I could park in it, but alias I maybe can park in it if I’m lucky maybe 3 – 4 times a week, provided they’re not allowing people/​utility trucks to park in front of it, which they do, almost daily and leave their vehicles there for hours on end.

I had an amazing experience. I loved the fact that the community was so quiet and not a lot of kids. Mostly military, single or couples. The staff was absolutely amazing. I wish i remembered her name. The pool was one of my favorite features. The ONLY thing that I would change, is that there should be a grass area if this is considered «pet friendly» and the rent is too high. I would definitely rent here again if the rent was considerable.

I don’t understand the complaints about this complex. I have lived here for two years and I think… wait a minute… I KNOW this is the best place to live in Las Vegas. The office management are always friendly and very helpful. The maintenance employees are so efficient and prompt. They wear booties when they enter your apartment and they always leave their work area spotless. I have not encountered loud music or over zealous poolside guests. The management strictly enforces the apartment policies ru to enable all the residents to have a peaceful living environment. The inside of the apartments are very nicely laid out and the management keeps them in excellent condition. We have a complimentary dinner event every month and an annual summer barbecue and many more gatherings. Good times all around. I could go on and on but just let me add that the complex grounds are kept up and I feel safe here. If you are looking for an enjoyable apartment complex this is your place. I call it home and am proud to do so.
Victoria

Moved in last year, it was great at first… then my rent started changing every month or two… so no idea where they get this from. Can’t wait to move out now, as the rent keeps changing and they keep gouging for money.

We really like these apartments and staff, but the only reason we do not give a 5 star is because we are in building 6 (one of the last and corner buildings) and we believe that the only other building next to us parks between our building and its building instead of the other side of their building between the building on the other side of them, because there is always parking over between the building next to us and the building next to that one but never any parking between our building (6) and that middle building. Sometimes we come home late at night and have to park between the next two buildings that aren’t our building and walk all the way to ours late at night. It’s nice that the parking is first come, first serve, but then again it sucks because there is never any parking by our building!!! We hate it. This is our only concern!

Lived here for about six months! It was great. Helpful staff!!! Great gym and pool area. Easy move in and move out process.

Finally moved out of the complex and I’m excited to be out of there. At first the place was great but about 6 months ago it took a turn for the worst. People bring ridiculous amounts of people to the pool that don’t live there, dogs run around off leash, nothing is done about loud neighbors, people drive in the parking lot like its a race track, walls are thin, people let their dogs piss and shit on their balconies the sidewalks and breezeways, and random people come into the complex and dig through our dumpsters and nothing is done. The prices are ridiculous (my new apartment is bigger, has the same ammeneties, smaller community, and 2 blocks away for the same price of my 1 bedroom at palacio)

ok, so i just moved into this place and I LOVE IT! its quiet and safe! After the dump i was in, SummerHIll Villas, this place is heaven! The staffs great too!

Oh wow my day was super full today.
So the husband and I decided to check out these little diamond chips once again. We have been to view them a few times and yes we are in love with them. They are so cute If we get one it will be on the 4^th floor or 3^rd. I love the fact that having two balconies in one apt is even an option. Along with a pool that is heated in the winter. And a on site personal gym. Will return to take another sneak peek next weekend.

***UPDATE***
This apartment complex changed management about a month before I moved out. I was told many of the staff who I found so helpful were either let go or simply quit. I stand by my review at the time it was written, but I can make no promises it’s still current.

After living at a Camden Property this place is a palace!

The apartments are nice, but not worth how expensive they are. We never had any problems in the beginning (moved in ¹¹⁄₂₀₁₁) but since the new management has taken over things have gone downhill fast!
Once you move in, the people in the office no longer have any time for you. EVERYTIME I have had to go down there for one reason or another, they only ever have one person working, and of course they are doing a new resident tour/​rental, which if you have ever been through that process, it takes a LONG time! When we first moved in there were 2 offices, 2 business centers, 2 pools, 2 fitness centers. Well now one office is closed, and last I checked so was the business center. They lock the business center up when the office closes, but yet the pool and fitness center are open until 10pm-​11pm. The outside is crawling with cockroaches, and YUP! you guessed it! They are slowly making their way in! Due to the setteling in the building there is a gap in our back door that they are able to get in,. I called to put in a work order, and I set up an appt. for a friday. They never showed up, and never called. They showed up the following sunday unannounced.
Then there’s the pet issues. Almost everyone in my building has dogs, and even though there are pet stations that provide doggie bags to pick up after your pet, there are people who don’t. With the old management there used to be a grounds keeper who was out there every other day picking up what the lazy people left behind. With the new management, this has stopped. The ENTIRE «pet area» is COVERED IN MASSIVE PILES OF DOG SHIT!!!

Recently moved into Palacio Apartments after selling my Condo and so far am very happy with my decision.
The price for the size of the unit and the amenities of the complex make it worth it for me. Besides that the leasing staff is WONDERFUL.
I have never met a group of ladies so helpful. I was more than a little spazzed when it came to moving and looked at many many MANY apartments and Palacios staff is by far the best in the valley.
They also paint for a fee which for me makes my apartment experience feel more homey. So far i’m glad with my decision!