O’Reilly Auto Parts

Got great warranty service on my battery replacement from Alex. Great clean location! Will be back.

Great service. My taillight was out. I have a VW everything about this car is complicated, I know it wasn’t going to be easy just to change a taillight so I asked a guy that was working to help me change the light bolt, he did it with no hesitation. In order to get to my taillight is to go in the corner from inside the trunk, remove to 2 covers layer, unscrew whole taillight panel, unscrew small cover to the light then change the light. He has to go back in the store a couple of times to get 6 – 7 different tools in 107° and didn’t get irritated plus he was very nice and happy to help.

Walked into a clean, well lit store and was greeted by friendly employees. I found what I needed quickly among their excellent product selection, and made my purchase.
One of the employees came outside into the parking lot and offered to help with the radiator, brake fluids I purchased. Since I didn’t have a funnel handy, he even put a couple quarts of synthetic oil into my car for me.

Not a fan of having to put any money into my car for repairs, EVER. But the time had come to change the battery on my car and because this is the closest auto parts store (and recommended by my dad since he has a body shop, he deals with O’Reilly’s back home) Anyways, I’ve come in here a few times to get a few things here and there and have NEVER been a fan of this place, customer service is always AWFUL and the guys behind the counter love to chit chat with each other, no matter who is waiting in line. Very unprofessional, if you ask me.
Anywho, asked for a quote for a battery, wanted to call my dad just to make sure that was a good deal (seriously, I turn to my dad and ask him anything to do with my car, why not take 60 seconds to see if I was getting a good deal on a battery?) I stepped out of line, I wasn’t even in line anymore but the 1^st man that was helping me seemed very annoyed that I needed to make a phone call just to make sure, sorry dude. Got the ok from my dad, got back in line to then be helped by some other guy. And this 2^nd guy was even worse! He was giving me an even higher price and then seemed annoyed because I was telling him that wasn’t the first price I got. I was literally away from the counter for 3.5 minutes and it just seemed more and more like i was just causing this huge hassle. Anyways, they gave me the 1^st price they originally quoted me and then the jerk that rung me up was then standing there complaining about how he didn’t want to put the battery in my car. Trust me dude, if I knew how to change the battery on my car, I would’ve done it myself and avoided dealing with you jerks at all costs but that’s not the case. So as I stand there, he’s telling the 1^st dude how much he doesn’t want to deal with changing a battery and I just stood there awkwardly as I waited for these guys to figure out who was going to come out and help me. Great. Not awkward at all. Sorry for putting you guys in such a difficult situation with having to do your JOB! Geez.
Anyways, moral of this review, avoid going to O’Reilly’s, go to Autozone. I’ve never EVER had a problem going to Autozone and they’re so much more helpful and courteous.

Located in Lowe’s plaza. Really nice, clean, organized stock. Great customer service. Great deals here, bring in your price qoute & price match. Touch screen for battery station.
Convenient McDonald’s nearby.

Seth, Eric and David are the best! They were beyond helpful and knowledgeable! !!! Im so so so happy I went here and not to auto zone :)

Lots of love for Stasha, but Matthew is so unprofessional. I needed help and Stasha tried her hardest to help, but was unsuccessful. She goes to get Matthew & this guy is socializing with some random for 10 minutes plus. So then she has to help a bunch of people because he’s out on the floor chit chatting, he finally goes to help someone & start whining about them being busy… But this is not the first time I saw him chit chatting and slacking off. I seen it more than once, more than twice on previous visits. The only reason, I’m giving more the required 1 star, is being Stasha has been so nice & apologetic. She’s even offered me water from their fountain. Can’t say I won’t come back, but if he’s here, I’ll be expecting minimum.