Olive Garden Italian Restaurant

Olive garden has gone downhill. This Nellis Blvd. location had all the wrong stuff. We entered and had a 10 minute wait so went to the bar. The bartender was short with us and didn’t care. At our table our waitress was as helpful as a drive through window. Nothing came to the table until the server was ready to take the order. Our food was OK but there were flaws that nobody addressed. The overall experience was that nobody cared.

Friday night and time for some after work take out! I frequent this Olive Garden about 2 – 4 times every month when I don’t feel like cooking. Rarely do I eat inside so this review is strictly on take out and the To Go area of the place.
The staff is always very friendly and helpful and the To Go counter people are fast and friendly as well. Today I ordered off the new lighter menu which is under 575 calories and tried the shrimp scampi. My order time was 20min which was perfectly exceptable. My dish was very very good. It was lightly sauced and my shrimp were huge. The asparagus was yummy and cooked perfectly. I enjoyed every last bite. The only thing I wasn’t to pleased with was my soup. I ordered the chicken gnocchi and all I could taste were carrots. I didn’t really have any because I didn’t like the flavor. That is why I’m giving them a 4 star. The soup is always a hit and miss. It’s either really good or other times its lacking flavor or even missing main ingredient.
The manager there has always been very helpful. I had ordered a huge container of soup for my family for us all to share. It was the zuppa tuscana and when I got home it was missing potatoes and meat. Crazy I know lol so I was pretty upset and called the manager and she ended up sending me a gift card in the mail to make up for the mistake. I was very impressed and that is why I have been loyal to this location. Customer service is exceptional and I appreciate that in a business.

I had planned on placing a to go order, the hostess told me to go to the bar to place the order. A woman came over didn’t greet me like hi how are you etc. but she asked me if I was going to be ordering to go. I asked her if I could actually just eat at the bar and she said sure, since I knew what I wanted already I started to tell her she said ok let me get the bartender to take your order. The bartender never came over. They looked busy but it what been nice if they said I’ll be right with you or something. I let out a long sigh and still no one came over so I got up and left.

Excellent as always. Great food and excellent service. Thank you Victor for your service

There was not a lot of green in this garden!
We waited almost 15 minutes before our server got to us to ask us for a drink. She seemed to be nice but barely came by to check on us and got more lazy as our time there went on!
We ordered a duo appetizer… and we were very disappointed! The calamari seemed like it had never been in water, it was dry and cold! The fried mozzarella was good but we only got three. For $ 10.79 the plate was tiny and completely… NOT WORTH IT! We had ordered the unlimited pasta bowl and the pasta was great, but when I went to order a second plate our server said, «really?» It was uncomfortable and unappreciated. I’m not ashamed to say I love my food and want to get my money’s worth
Overall the atmosphere was okay. Seemed a little more dated than other Olive Gardens I have been to.

Been to this location plenty of times, but this time around was the best service ever! Our server’s named was Betsy and she was very pleasant and super attentive. This location was a 3 star but after this visit it deserves a huge 5!

I was very highly dissatisfied with this location. Our server was absent most of our time here and when he was around he ignored our table completely. The food however was really good, but the pasta was way over cooked and dried out.
Service needs improvement big time.

Came to this location for lunch not expecting much. Recieved great service from a server named Kelly amazing customer service and knowledge of the menu. Best experience I’ve had at any Olive Garden. Kelly is definitely a keeper and should be well taken care of. I plan on coming back just because of her customer service.

It used to be of higher quality with large portions, now it’s small portions with huge prices. $ 10 is a lot for a bowl of spaghetti. I can make 8 gallons of sauce for that… If it was fantastic, I wouldn’t mind the cost. Now it’s only convenient because it’s close and is better than Denny’s.

Had a fantastic medallion with Fettuccini. Paired with the signature salad and bread sticks. I choose the peach margarita. I love peach! After… the pumpkin cheesecake! Seasonal and delicious! My waiter Taylor; was exceptional! Made my visit twice as good! Tipped to much.(?) But what can I say? Excellent is excellent. 13.00 on a 32.00 check. I like what I like. M

We had time today before a doctor appointment and decided to have lunch along the way. I grew up eating OG as a child and was happy to go for lunch again.
The hostesses made a great first impression by running and opening the door for us before we even got up there. She was very friendly and when we were seated, I asked to change tables because I would rather sit at a booth because of my back problems. She kindly obliged, and was very courteous about it.
Our server was very cheery, made us laugh, and made sure we had everything we needed. I asked to have a different salad, and he accommodated my request. He was on top of everything. The manager even stopped by to ensure everything was nice. Everyone seemed to be happy being in customer service and that is very refreshing to see. I too am in the hospitality business and I can tell that the management is doing what is right to make sure their staff are happy and it reflects in how the staff are with guests.
To corporate, you need to let your employees at this location know that they are appreciated and the smallest details to service with a smile go a long way.
Thank You especially to the kind hostesses and server and food runners for doing a great job.

Please read my original review, but the service here is always the best!
I love the wait staff… Maria is always accommodating and actually seems to care about your happiness. She is such a sweetie!
The tomato cream sauce with sundried tomatoes and bacon is no longer on the menu. I was so disappointed, so the waitress asked the chef if they could make the dish and the cook agreed.
I thanked the manager when she came by to check on us and she said as long as they have the items in the fridge, they would try to accommodate.
The dish was not exactly the same as the old one, as I think this was just an Alfredo type sauce, but it had sundried tomatoes, bacon and tons of mushrooms that were once again cooked to perfection!!! I wish I could get the cook to show me how to make such perfect mushrooms.
Once again, Olive Garden staff did not disappoint. So glad this is my Grandpa’s favorite spot to come, because I’m not sure I would come to a chain restaurant as often if it wasn’t for him. Yeah Grandpa! :P

I was so happy the first time I ordered takeout here, I decided to go again yesterday 7−14−15 to pick up food at 5:50 PM.
I ordered their famous salad, chicken gnocchi soup, and a slice of lemon cake. After a tip it came out to $ 23 and some change.
I ordered my food online and drove to the restaurant and parked in one of the designated to-​go spots. In a few seconds an Olive Garden employee came out to the car with just paper in her hand. I thought «Awweee crap there must be a problem». I roll down the window and she tells me that the credit card that I paid with online was expired. I handed her the card that clearly expires in 2018. She took it back in and swiped and and brought back the food.
The food was amazing, as always. My only complaint is that the chicken gnocchi soup WAS MISSING THE GNOCCHI. How are you going to serve me soup missing one of the key ingredients??? I don’t know how this happened. The soup was delicious but I would have loved to have had at least one gnocchi. :(

The Olive Garden closest to us. The one we frequent. Showed up at 4:45 pm, Monday, 22 Jun 2015, before the dinner rush. Parking lot ¹⁄₃ full. Greeted nicely. Expected to get seated right away with such an empty parking lot, and no one else waiting. Was told it would be a moment. We sat for 10 or more minutes. Meanwhile, 3 hostesses chit chatting at reception desk, a few guys who apparently work there sitting at table, behind reception area. We got up slowly to leave, without a word from hostesses (our leaving silently loud & obvious). Drove down the road to visit La Loca Pupusa (first visit there) where we are going to spend a lot of money on good Salvadoran Mexican Food. Thanks to OG, we discovered a hidden treasure. OG mgt recommendation: reinforce customer service at the front end.
Edit: wow… After reading others’ reviews, this place has a serious habitual customer service deficiency. Consumer beware. Fortune cookie: «He who treat customer with indifference soon hold cardboard sign at freeway off ramp.»

Worst Meal Ever! Worst experience at an Olive Garden EVER! I know I should not expect much but I have never had an experience this bad at this location! Sat next to a table of kids with babies who yelled and screamed. Then one of them shit their pants and it smelled like a dump for 20 minutes till we complained and asked to be moved. Never got the soup I asked for… Never got a refill in the bread sticks… $ 17 for three tiny chicken strip pieces and some noodles. They called it a meal!!! I do believe this is my last trip to this location!!!

I like eating here since its the nearest and most decent semi formal restaurant from our home.
They have a new menu which seemed interesting although I ended up ordering 2 appetizers instead! The flatbread should’ve had more flavor, it didn’t taste like much at all.
Besides that, service wasn’t all that great either; she kept forgetting things and not checking up on us in a timely manner.
Maybe out next visit will be better.

My husband and I had stopped going to this Olive Garden quite some time ago. It’s not that we didn’t like the food but the service was far from acceptable. Once we realized that we were spending more time grumbling about our disappointing visit than enjoying our evening out we decided we would just do take-​out going forward. This was a great solution as it was convenient, I got enjoy my salad with their yummy dressing and my hubby got to indulge in his favorites along with the warm bread sticks. Well, this past weekend might have put an end to that.
Before ordering we always their check their website since they have seasonal specials and they often rotate selections. I was happy to see that our usually selections were still available so we phoned in our order. 10 minutes later we got a call back regarding my item no longer being available. Fortunately I had a back up but felt frustrated that their website hadn’t been updated.
When we arrived, we parked in the designated spots for the «car-​side pick-​up», but I guess they no longer monitor those spots as we had to call them to advise we were there. A very pleasant attendant brought out our food and I quickly checked the bag… at that time the only thing I noticed was that my dish had broccoli instead of asparagus which wasn’t a big enough deal to send it back. So my Hubby paid for the order and we proceeded home.
After completely unpacking our items I realized that there was no salad dressing or croutons to go with my salad – seriously?! How can they forget their signature salad dressing? I know it was my fault for not thoroughly checking EVERYTHING in the bag… but seriously. There were also no utensils, napkins or the thin mints we were so accustom to getting with our order. On a happier note, my filet mignon was cooked perfect – it was my back up option on the Lighter Fare menu but certainly didn’t cure my Italian craving for Lasagna Primavera.
So, needless to say I think we’re going to be searching for a new place to get our Italian food fix.

Everything we ordered was tasty! The server was friendly, helpful, and attentive. What more can I say… we had a great evening there!

Eh, the server seemed too busy to actually take care of our needs. The food was kind of dry. I ordered the Steak Gorgonzola and the pasta was dry. We also ordered the Pappardelle Pesctore. Didn’t look anything like the picture and was very «fishy» smelling. The Norther Tour of Italy was OK too. The salad was also lacking in dressing, like it was coming out of the servers pockets! The calamari was also bland tasting. We asked for more lemon for the calamari but didn’t get it toward the end. The «new» Italian style buffalo wings was dry. Why a three, because we are loyal Olive Garden people! We come here once every other month and normally we
get EXCELLENT FOOD AND SERVICE. Maybe it was an off day?

I honestly just come to Olive Garden for their unlimited soup, breadsticks & salad for $ 6.95. I always get the Tuscan sausage soup. I’ve tried Tuscan soups in different restaurants & for some reason Olive Gardens always trumps everyone else’s.
Tuscan soup has a little kick to it. It’s made in a thin creamy broth with ground sausage, kale, potatoes & delicious seasonings. They add grated cheese (at your preference), which makes it even better. Always gotta get their Peach Bellini as well! Bomb!
The beau got the Chicken Alfredo. Not a big fan of Alfredo but I always sneak a bite.
They have some newer items on the menu. There’s a special– buy one now, take one to go for $ 12.99. Which is a pretty good deal for all the leftover Lovin fatties!
Olive Garden has one of the best Moscatos I’ve ever tasted. Also I tried their Roscato, which is a delicately fizzy sweet red wine. One of my new found obsessions. & I’m not a big Red wine drinker either.
Staff is pretty ok here. It’s kind of hit or miss. Today we had the pleasure of being waited on by, Lilibeth. She was pretty attentive.