OBGYN Specialists

Now that my baby is 3 ½ YEARS old and after threatening to get an attorney involved, I was finally refunded the money the office had me overpay before my baby was born. That experience coupled with the poor bedside manner of the Doctor and the unfriendly office staff have led to this poor rating. I don’t recommend this place if you want to feel cared about during 9 difficult months.

I been coming here for about 6 years. I never had one problem. I see Dr. Martin & he delivered my two children. He is listed as one of the best doctors in Las Vegas, & as his patient I can say that is 100% accurate. I will never go to another obgyn because he is just THAT good of a doctor. He builds relationship with his patients & actually cares about them he’s not one of these doctors that’s just looking for a check. He listens to all my concerns & answers all my questions I have. The reason for 4 stars is due to the long waits & having to wait just to get an appointment but Dr. Martin is a great doctor so I understand the wait. I definitely recommend him to anyone looking for an ob/​gyn

The front desk is rude and incompetent. I’ve asked them 7+ times to call me by my nickname which is shorter version of my name. For example Julie, super common name. So please call me Julz. Then I don’t get up and get to the back room when it’s supposed to be a different «Julie». When you’re pregnant stuff like this is SUPER annoying and easily fixable but after the 10^th time? No, it’s not ok. This is still customer service. I can go to any other office. I like my Dr, but I don’t need to deal with this every time.

This place needs much improvement! There is no reason to schedule multiple patients for the same appointment. Everytime I go there I have to wait an hour or so to be seen! The doctors are running the place like a factory and not a doctor’s office! I mean you are doctors already making a shit load of money! There is no reason to squeeze in as many patients as you possibly can in a single day! I wait for one or two hours and then I’m seen for two minutes! It doesn’t make sense and just confirms that you don’t truly care about the patients but rather you only care about making money!

Don’t waste your time with this place. I spent almost nine months with this «business» during my pregnancy and I regret not choosing a different one. Everything you would hope for in a healthcare provider is missing here:
1. No quality time or bedside manner. We’re all just cattle, not patients. I always felt super rushed during my visits with the doctor. The overall feeling I got from the office is that everyone is overwhelmed, overworked and stressed. With the exception of one amiable PA, no one cracks a smile or is friendly — they all seem to be focused on getting their tasks accomplished. When it came time to deliver, my baby was held back as we waited on the doctor. It was just during this final wait that I was in the worst pain of my life, even with an epidural. It was traumatizing, to say the least, for me and even my husband. When the doctor finally arrived, he quickly delivered the baby and left. He came to discharge me the next day and was in and out in less than 5 minutes. When I spoke with him at my postpartum appointment, he told me that his schedule does not allow for him to arrive too early (apparently being dilated to a 10 was too early) since some babies can take up to 2 – 3 hours to arrive and he does not have time in his schedule for that.
2. Wait time is forever. I get it, sometimes you have to wait awhile to see the doctor. Here, you are waiting at least an hour every time you go in. It is routine to witness frustrated patients complaining (sometimes yelling) to the front desk staff about the wait time. There were also a couple times where the waiting room was so packed that my husband had to stand since there was nowhere to sit. I know they are clearly aware that people are annoyed with the wait time but the fact that the problem continues to persist shows me that they have not addressed the issue. Also, when you place a call to the office, it can be difficult to get someone on the line. If you do, you’ll most likely be placed on a long hold.
3. Disorganized. It is a very busy office, probably too busy. I have accidentally been billed twice for the same thing. In addition, these same bills had someone else’s name on them but were actually mine. The printout of my medical history had mistakes in it. I brought everything to their attention and the errors were fortunately fixed.
Steer clear is my suggestion.

I have had the worst experience possible with this practice. Dr. Reynolds does not care about her patients, only herself. She schedules everything to cater to her preference in timing. This includes inductions. Her communication is terrible and she sees so many patients that you are just a number. She can’t even remember basic things about your pregnancy during your appointments. It’s embarrassing that she doesn’t even have the common courtesy to read your chart before seeing you.
Read most of her other reviews. They are spot on with how inconsiderate she is to her patients.

So, my experience with this office started off rough. When I found out I was pregnant I called and couldn’t get and appointment until two months into my pregnancy. Bummer. However, one i met with Dr. REYNOLDS, it was obvious why they are so busy. She was amazing from day one. There was confusion regarding my due date mostly my fault along with a big baby.
All in all she was amazing throughout my pregnancy. Answered all my questions and always took her time. She even made small talk with my 3 year old and included her in everything making her even more excited to be a big sister.
My labor was complicated as I was to be induced. She came to centennial late at night to break my water as I wanted a female doc and the obgyn there that night was male. She stayed in constant contact and was always calling to check on me. She delivered my son with skill. He got stuck and she and her team got him out before any damage could be done. I had some complications after labor, however, she kept me calm and took care of everything.
I stayed in the hospital for 5 days and she either came by or called to check on me. After I was released, I visited at 4 weeks then again to get an iud at about 10 weeks. She is an amazing doctor. I can’t believe there are bad reviews. Her staff is great as well. I always get there early, they remember my name and I never wait long. All in all, if I had another, I’d go back to her!!!

I was referred to this practice when I found out I was pregnant because my OB no longer delivers babies (Dr. Nicole Moss, AMAZING). I absolutely LOVE Dr. Reynolds. Like all the other patients have commented though, the wait is RIDICULOUS! I am there at least an hour and a half. The waiting room is always crowded and things always lag! Beyond that, I don’t have one single complaint about Dr. Reynolds. She takes as much time as I need her to, to answer all of my questions and listen to my concerns. She’s very personable and professional. I have to disagree with all of the other comments about her bedside manner. I’m looking forward to her delivering my baby in a few weeks. However, post baby I’m going back to Dr. Moss because I’m literally in and out over there. 4 stars because of the wait, not the doctor!

I wouldn’t recommend this office at all. My teenage daughter saw Tammy Reynolds for contraception, no other problems like vaginal discharge, etc. Reynolds ordered screening tests for bacterial vaginosis, Candida, Gonorrhea and Chlamydia. Our insurance does not cover screening tests. I don’t have a problem with GC/​Chlamydia as these are recommended screening tests. The rest were totally unnecessary and we got stuck with a $ 405 lab bill that they refused to rectify. All they had to do was submit an appropriate diagnosis other than screening so these tests could be covered by my insurance. On top of this, Reynolds did another unnecesary test, a Pap’s smear, on my daughter even if the current recommendation is to start at age 21y/​o. Of course the Pap’s smear came back abnormal and my daughter had to go through the emotional trauma as well as submit to a colposcopy and biopsy.

I was seen a year ago by Dr. Reynolds and waited over an hour and a half for my appointment. Being in the healthcare profession, I let it go knowing that every once in a while unexpected things can cause a wait.
A year later, I scheduled another annual exam. I waited a month and a half for this appointment. I arrived early as requested, to update any needed paperwork. Again, I waited over an hour and a half to be seen. When I discussed the unacceptable wait times with Dr. Reynolds her response was «I’m sorry but this office may not be a good fit for you.» My appoint was 1 hour after they opened– she had scheduled 6 patients before mine. She then told me that sometimes 10 patients are scheduled, she likes to spend time with her patients and she’s not really sure what she could have done differently. Shocked at her unprofessional response, I told her maybe she should schedule less patients in an hour to be able to address patient needs in a timely manner.
The wait times are unacceptable, but ultimately it was Dr. Reynolds’ unprofessionalism that resulted in me seeking care elsewhere.

Dr. Martin is the best doctor ever. He delivered both of my daughters and was amazing. I had to have two c-​sections and I barely have a scar. When you see him he treats you like his only patient of the day and devotes his time to you.

Dr. Reynolds has no interest in her patients and her bedside manner is lacking to say the least. I chose this practice because of Dr. Swainston but he was unavailable so I accepted Reynolds. After questioning Reynolds about the confusion on my due date and lack of communication between her and the High Risk doctor she referred me to, I received a letter stating I could no longer be treated at this practice. Which left me at 35 weeks pregnant without a doctor. I will admit I was a mess because of prior experiences, however instead of comforting me and building my trust or assisting me in finding another doctor she turned her back on me and my child.

I had a terrible experience with OBGYN Specialists. I called in September for an appointment and was told that they only see new patients every so often. I made an appointment with Dr. Reynolds for DECEMBER 8. That’s 3 months that I had to wait the for very next available appointment.
Then, on December 4 I get a call saying they had to schedule a surgery during my appointment and that we’d need to reschedule. They then proceed to start telling me available times in FEBRUARY. Ridiculous and SO rude. The doctors might be good but the wait and rudeness I was treated with is so not worth your time and money.

I highly recommend Dr. Tammy Reynolds. She’s personable, professional, and extremely caring. You will be in good hands. I really appreciate her.

Good doctor but horrible care.
I had a surgery several months ago and suffered needlessly due to their lack of pre-​surgery and post-​surgery care.
The staff does not care about the patients. It shows in everything they do. The utter lack of concern for treating patients in a way that values their time is unbelievable.
It takes forever to get a call answered, they never call back after promising they would, they tell you they sent out prescriptions and never do it, they get back test results that show you need follow up care and they never follow up on them. You can literally call every day for a week about lab results for something you need to manage or for a refill on a prescription, and they won’t call you back. All you ever get is an answering machine even when you are really sick and need them to call you back.
Be careful using this practice group. The doctors are good at what they do, but the practice is horribly managed and the staff is overwhelmed or indifferent. You can’t have a good doctor if the practice is impossible to deal with. I have never had such a horrible experience dealing with any medical practice. If you need to see professionals who actually do what they say they are going to do and ignore you completely when you need them, don’t use these doctors.

I can’t anymore! THE STAFF IS THE WORST!!! It’s hard to get in and wait time is usually 1 hour after your appointment to see the doctor. To make a long story short, but let you know what happened, I was Dr. Swainston’s patient and was being seen for endometriosis and interstitial cystitis for about 2 years. I had a laparoscopy done and was put on Lupron for 6 months after. He left NO discharge instructions. The anesthesiologist didn’t do such a great job because I woke up suddenly after surgery and was in horrible pain. I couldn’t speak and began crying which is when a nurse realized something was wrong. After I was discharged I had to go back to his office to be catheterized. He apologized at the follow up appointment. Overall I do not think he is a bad doctor, but he isn’t the best either. I’ve had numerous conversations with him about the way his staff treats people and repeatedly messes up and doesn’t take ownership. I recently found a lump in my breast and made an appointment, but I was at work and forgot to write down the woman’s name who I spoke with. I normally do this because things (scheduling/​what you are being seen for/​medication delivery) are almost always screwed up there. I got there and was told I was not on his list and he was leaving early. I asked to speak to the office manager. Her name is Kendall. She basically refused service to me. I was upset after I explained I’ve had numerous problems with the office. I explained to her I was scared because of this lump and did not receive a phone call that he was leaving early. She told me to go find another doctor. At that point I was pissed and scared. She made an appointment for me with Dr. Swainston. I decided the best thing is to just move on and called to cancel my appointment. I was told the appointment had already been cancelled (she just made it) and she discharged me from the office. After 2 years of bad service I’m going elsewhere!!!

My rating goes down every time I come here. They make you wait forever and then push you out of the office as fast as possible. They don’t seem to care much about you as an individual, they just sheep you in and out. I’m high risk now and I’m glad they referred me to dr shah. I wish dr shah was my primary because that office is so great!

Dr Tammy Reynolds is awesome. She has excellent bedside manner and was an amazing doc during my 2^nd pregnancy/​csection.
The huge downfall with this office is the wait. The wait is always so LOOOONG. I wait for at least an hour in the front waiting room before I even get to the back. Then when I get to the back, there’s another wait for a room. Its about a 3 hour process to be seen in this office these days.
Recent Incident:
Got to the office at 2:45pm, my appt was at 3pm, at 4pm I finally ask what the hold up is and if Dr. Reynolds was backed up. I’m told that I was checked out by someone when I hadn’t even been seen yet. Fun stuff. Had I not asked, I probably wouldve still been waiting till their office closed. 4:30pm I’m finally in a room… still waiting and looking forward to the rush hour traffic that has developed during my wait.

Still on a search for the best OBGYN in Vegas… the nurses here are nice but the wait is over an hour long. I needed to block two hours off from my schedule for the 10-​minute annual exam…

I am one fickle Fanny when it comes to finding a doctor to oversee my lady care. I have lived in Vegas for a little over 4 years, and in that time I have seen a total of 4 doctors. One per year. I get around!
Now, I still hold my praise for the last doctor I visited, Dr. Carullo, but her office left a little be desired because you had to run around town if your visit required any lab work, and it wasn’t a super fancy spot. I decided to try to find a doctor that was cool and had a more complete office experience.
Success appears to have arrived in the form of Dr. Tammy Reynolds! Keep in mind that I am not planning on having children, so I focus more on the GYN part of the OB/​GYN equation, and for that reason, one minor complaint about OBGYN Specialists is that it’s a real baby factory! Tons of pregnant women and pictures of babies everywhere, but it’s stupid to complain about that. I of course have nothing wrong with pregnant women, but suddenly, when there were like 15 in the waiting room at once, I started to feel uneasy.
But I digress, the office is very nice, and even though I didn’t have any lab work done, I did see they have a phlebotomist in house.
Back to the doctor! Dr. Reynolds is one of the partners here. There are two older male doctors and her. If I had to guess, I would say she is in her early 30s. She is friendly and easy to talk to. She smiles and laughs. If you have concerns, she is quick to ease your mind. In short, a great «bedside manner». And, I am so happy to have a woman doctor to oversee my woman parts!
Also, best thing ever: My appointment was at 9:30am, and I was out of the office by 10:44am. I think that was a personal best.
If you’re looking for a new OB/​GYN, I definitely think this practice is doing a great deal right!