Nevada Dental Associates

Do not go here. I haven’t been here in over a year and today I received a bill that they they are sending to collections over that I know I paid for. The same exact thing happened to my mother here. Horrible experience.

Don’t go here. Their oral surgeon is barbaric. Their dentists are inexperienced. They made me an immediate upper denture that made my teeth stick out further, I had a slight overbite that they said they could correct with the denture. They made me a cosmetic denture that did not fit with the upper. The bite was off so they ground off all the cusps. They offered to redo the dentures and they were worse. Then they offered to reline the original upper for over $ 100, leaving me with a lower partial that I have not been able to use. I no longer have the insurance that I had and as far as recovering my money, it is just not happening.

Worst experience ever!!! They wanted to charge me $ 2500 out of my own pocket for a dental cleansing and I have dental insurance!!! When I checked the detailed treatment plan they even included a electronic toothbrush for $ 200. Omg what a rip off!!! I ended up paying $ 200 for a so called deep cleansing out of pocket and I’m sure they are charging the most of it to my insurance. The only reason I didn’t leave immediately was because I wasted 2 hrs waiting for my cleansing already. Horrible service and I will never ever return!!!

Nevada Dental Associates has the worst billing I have ever come across. Every single visit I have made to their office I have had my card charged twice. The excuse is always the same, they blame the insurance company. The last straw came when they sent us a bill for $ 189.00 with no description or date of visit to explain the debt. we called the office and told them we would pay if they provided a description of the charges and when the occurred, they sent us to collections. After untold phone calls and emails their internal billing department «discovered» that my wife and I have a credit on our accounts.
I have to say in all fairness the technicians that work in the office are great, I hope they move to a different practice. The actual dentists change to often and you are unable to build a relationship with any of them. The billing department and office staff are useless and rude.
Do yourself a favor, and find a different practice not even worth one star.

This place is awful! I made an appointment to get an amalgam filling replaced with a crown and to get a check up and teeth cleaning. They tried to sell me up for the cleaning trying to charge me $ 280 which included a toothbrush? No thanks a regular cleaning please only after a big fight! I returned to get another filling replaced and the teeth cleaning done, the receptionist screwed up and didn’t schedule my teeth cleaning and told me to calm down. Again, huh? My appointment was scheduled to put my permanent crown in, and surprise! it din’t fit, an assistant said to me «I will just grind down your lower tooth so the crown will fit», not only NO, but HELL NO! Now two months after my initial visit with a temporary crown, I am still waiting for the permanent crown to come in. NOT A GOOD PLACE FOR YOUR CHOMPERS!

Nevada Dental Associates is the bane of my existence!
I started going there because it was the only dental office my former employer covered. And while with my former employer I got braces. So even after I was no longer employed at my former job, I had no choice but to continue going to Nevada Dental. In fact, I still have no choice because they will see me for a retainer check and tighten as needed, at no further cost to me because it is included with my braces.
HOWEVER, this company is run very much like a factory. Don’t worry about falling in love with your dentist, because you’ll never see the same one twice, or the same orthodontist for that matter. They come and go regularly.
The real brains of the operation and the ones who will take good care of you are the technicians. I love each one of them, and they work so hard to make up for the lack of overall customer service and patient care.
The policies that the management are forced to adhere to are atrocious. This truly is one of those companies where they are trying to make a fast buck rather than offer good dental care. I actually had to give the manager a verbal smack down because she thought it was okay to charge me for a dental cleaning that I didn’t have. And when I (stupidly) signed up for their own dental plan ($ 75 per year) and received a schedule of fees, those fees miraculously changed upon my following visit. Is that even legal? How can the price of service be one thing when I join the plan, but then change later, without notification or anything? The manager’s excuse as to why I was duped? «I haven’t been given the new schedule of fees yet.» I see she’s not to blame for the fraudulent practices of the corporation that owns and runs Nevada Dental, but I wonder how she can sleep at night…
At any rate, go anywhere else but Nevada Dental (unless you’re stuck there because of your employer). The techs that tend to patients are awesome, but even their own wonderful capabilities cannot make up for horrible customer service and dentists and orthodontists who come and go through the ever revolving door.