Mutiny Shop

I have no clue how they make money. Over two months and no product. I had to call my bank and dispute the charge before they gave me a refund.

I actually received my order! But it was a month late, after the event I ordered them for.
I sent numerous emails stating to cancel the order of they could not fulfill it during their 5 – 15 day order time.
Finally got email responses but they stated they didn’t do anything wrong, even though it «shipped» (or they printed the shipping label) 20 business days after my order was placed.
Quality was not great either when I finally received my order. Ended up throwing the patches away.
I understand this is a small business but they clearly cannot handle the orders they receive.
I would say it’s a ⁵⁰⁄₅₀ chance on whether you receive your order on time, or at all based on some of their Facebook posts.

Ok, despite all of the negative reviews I actually got my order and it was on time. For the price the the quality was not bad either. Mind you my order was small (two pieces) but still I got it a few days before the estimated date. My only issue was the customer service. After seeing the negative reviews I decided to give them a call and check on my order. A woman answered and told me that they were no accepting calls, nice. I would have given them five stars if their customer service was better.
P. S. I hope others get their orders
~ S ~

Same issues as everyone else. Would of given lower stars if possible. Placed an order for custom patches. From Facebook message they said they have solved there issues 6 months ago and from there message they seemed to ship everything within 5 – 15 business days. Decided to be patient and wait a full month. They told me it would ship within a week and nothing. Asked for a refund and they said they would process it right away. Its been over a month since asking for the refund and still no refund and no patches. So no they still haven’t fixed there issues sadly. There products look cool on there website. Just be nice to actually get what you order.

Do not order from this place. They will never ship your patches but will charge you immediately. They will then string you along via email saying your patches are in process. I ordered 4 patches and still have nothing well over 6 weeks later. They finally responded to multiple inquiries and stated that they would produce my patches asap, I said no I want a refund. They cancelled my order immediately but never refunded my money, after 3 weeks of waiting I had to file a credit card dispute. I will absolutely be filing a BBB complaint on this company.

Saw the reviews but read a letter they posted online at their Facebook page that stated they were aware of the problems and had fixed it. Don’t believe a word! they took forever to make my patches and when they missed the 15 day deadline by 5 days I asked for a refund because I needed them earlier. They never respond to two emails. Had to take it up with paypal. Don’t waste your time or money, they ant worth it.

They messed up order and after calls, text, and MANY emails I need to figure I through my money away with them. The order was for 5 pcs and they were not even close to the art work I sent them. I would stay away. Price was good if I would have something to use. Now it is lost.

It only gets one star because it makes you choose one. They are not worthy of even one star.
This might be the worst customer service we have ever experienced. We paid almost $ 300 for glow in the dark Service Dog patches back in August. When the patches arrived, the background was white instead of black, and the writing wasn’t complete. On most of the patches, the G was partially missing.
We have called about 15 times with no answer. The voicemail is full so leaving a message is not an option. On the machine it says you can text with questions. I have sent at least three texts with no response. I have also sent multiple emails with no response.
I hope this company feels good about themselves. They just stole $ 300 from a non-​profit that provides service dogs for disabled veterans. Shame on you.

I placed an order for one decal and a hat july 1^st. September 1^st, absolutely no word from them. So I email them and they said it’d be shipped out a week later. Over a month and some ignored emails later, still absolutely nothing. Don’t waste your time here, you’ll just be ignored.

Took money — never shipped or did anything.
Sent in my order, 1 year later… nothing. Called, Emailed, nothing. Don’t waste your time or money.

Be very careful with this shop. A quick google search will help you.
First I was told my order would be to me by June 30^th. It wasn’t and when I was finally contacted by the shop, they promised it would be to me by July 2^nd. I have still not received anything and the company will not return any of my attempts at contact.
I have started with a PayPal dispute, as other customers have had to. I am considering a BBB complaint, but if you check the BBB site, you will see many of the complaints on the shop go without resolution. It’s probably not worth my time to file an official complaint with a government agency such as the local business licensing office.
Just be careful…

You guys took over a month to process and deliver my small order of 3 patches… AND you got it wrong…
Wow… you guys are incompetent.

Mutiny Shop.
I had done approximately 0% research on this company before ordering. Man I wish I had.
Website says up to 15 business days for manufacturing. My order was placed 2apr. On 28apr, I tried contacting them via phone, email, Facebook, and text, all multiple times. No response. 29apr, I filed a paypal dispute. After that (30apr) I received a response via Facebook saying my order was partially completed, but would be completed that day and shipped the next.
4 may comes with no tracking info or shipping confirmation.
5 may, escalated to paypal claim. Then I received contact via Facebook on 7 may saying my order had shipped and provided a tracking number and was informed I was upgraded to 2 day shipping.
9 may comes and goes with no update on tracking and I go back to their Facebook and call them out. I was given a story about how it hadn’t made it out on friday, but they thought it shipped already. I ask what happened to it shipping the previous week like they said it would and BOOM radio silence. 6 hours later, tracking info updates with an initial scan at the post office. Conveniently, it’s the same scan that happens when you drop it off at the post office.
Patches are due to me tomorrow by tracking info.
And to top it all off, I’ve been blocked from posting on their page.
⁰⁄₀ for customer service. Won’t do business with them again.