Worst McD I have ever been to! Differential treatment towards customer. Granted we only order a small fries(because it’s late and we really just want something to munch on) and two cups of hot water(because the hotel doesn’t have coffee machine in the room). It’s no excuse to forget our order and proceed with other people’s order(and provide the smile while completely ignore us), because they are white and we are Asian?!! We are extremely dissatisfied and definitely will not go back because you don’t know when they are going to mistreat you again!
Ahmad J.
Classificação do local: 4 Redwood City, CA
This McDonald’s is part of the tower shops at the Stratosphere. I’ve stayed at the Stratosphere many times and have found this to be a handy and convenient place to get a meal without having to leave the hotel. The dining area of the restaurant is generally clean and service is fast. Their machines keep breaking down in an orderly fashion so sometimes they won’t be able to give you any iced coffee at other times it’s a problem with the soft serve machine so no ice-cream or shakes or they can’t serve you any hot coffee as that machine is down. If you can deal with the minor irritant of not being able to get what you want, you should be just fine, as the food is standard McDonald’s quality.
Sara C.
Classificação do local: 2 Murrieta, CA
We ended up staying here at The Stratosphere, and we got hungry in the morning. So we decided to bring some food from the McDonald’s downstairs. The first time that we went, we ordered two regular ice coffees, and the lady gave us two regular hot coffees, so we went up to let them know that they got our order wrong and that we wanted it with ice, and she thought that we didn’t want the coffee and just plain ice. She eventually gave us what we wanted. Then, the second time that we went, we ordered 3 hashbrowns, but they charged us for two and gave us two hashbrowns. This is a very frustrating Mcdonalds and I will never go there again!
Daniel F.
Classificação do local: 1 Daly City, CA
Worst service ever!!! There was so much trash everywhere and the lady at the cashier didn’t even give me and my family water cups. And on top of that, she got our order wrong. I wish i could give negative stars because this mc donalds was horrible. There was so much trash lying around, my family and I almost left.
James B.
Classificação do local: 1 Gilbert, AZ
Well, yet another disapointment located in the Stratosphere. I tried to order a clearly advertised shamrock shake and was told rudely that not only could i not a shamrock shake because those were not served anymore, but that i could not get any shakes because the machine was broken. So I ordered two cherry pies instead, much to my surprise i only got one cherry and apple, when i expressed my disapointment to the manager he pretty much told me to get lost. so on my way out after putting up with a week of this shit at this crap fucking hotel, i told all the people within earshot how shitty the stratosphere is. Also the place is supposed to opened at 6 am it didnt open until around 6:20 and we still couldnt use our debit cards.
Kiki G.
Classificação do local: 5 Oakland, CA
Oh, and I forgot about the couple with the mullet! Yes, yes. Both the guy and his lady had mullets. What do you call a couple with their each own hideous hairstyle? Business in the front, party in the back! A couplet? I am not sure what a couple with this ‘do is called, but I should have taken a picture to put on
First L.
Classificação do local: 5 Marblehead, MA
At only 150 calories, including the cone, the vanilla soft serve ice cream is one of my favorite desserts. It’s cheap, simple, and oh so good. This McDonald’s has ‘em in different flavors! I’ve driven across country trying a cone at most McDonald’s, and the Stratosphere is the only place I’ve seen serving other flavors besides vanilla.