Mark Henderson, MD

I had been going to Dr. Henderson for several months for my PCOS and Endometriosis.
I should have known when I made my first appointment just by the price ($ 350 cash) this wasn’t the place for me. However Marie was really persuasive so I kept my appointment.
My first appointment was made for 9 am (when they open) so I could be the first appointment of the day. I still ended up waiting and hour to be seen!
When I first met Dr. Henderson I thought of him as cold and rude with no bedside manner at all.
I had several appointments after that and the last three appointments the nurse actually had to ask me why I was there. Apparently he didn’t take notes and there is no communication in that office.
Every appointment I waited at least an hour to be seen and my appointments were very brief (5 – 10 minutes).
Yesterday I called to get my prescription refilled (which I had done a few times previous). Unfortunately I got the «office manager «on the phone. Shiela informed me that they do not do prescriptions that way and I needed to come in for an appointment. When I stated I never did that before she put me on hold (for the third time). She came back and said that she has «been with Dr. Henderson for 21 years» and this is the policy yada, yada, yada. She also stated how Marie and Alma (? I assume the nurse) didn’t know what they were doing and so on. She then asks if I had surgery and I said no. I finally relent and make an appointment for the next day. Meanwhile she is basically calling me a drug addict. Mind you my previous prescription was written on 1÷19÷15 for a week supply of pills. I did threaten to find a new doctor due to the way she treated me.
The next day comes (today) and I purposely arrive half an hour early because I figured I would be in and out since I am just getting a prescription. WRONG. First at my appointment time Marie informs me I have to pay my co pay for an office visit when I question it saying it should be classified as a consultation (and should be free) she rebutted with its what the paper says. Okay whatever no biggie (even though I thought it was ridiculous). Almost an hour past my appointment time I get called back. Once again the nurse asks why I am there. I told her just to get a refill. She looked at me crazy and asked why I have an appointment for that. I told her the office manager told me I had to. She flips the page on my chart and there is a note saying I called for a «narcotic «(just like that) and I was rude. I started to read the rest of it and the nurse flipped it down. She said she was getting the doctor.
Dr. Henderson finally comes in and asks why I need pain pills (umm do you not read YOUR charts. Do you not know your patients?). So I told him my endometriosis was flaring up and I believe a cyst had burst.
He looks at the note and asks me if I had done the exploratory surgery he wanted to do (umm shouldn’t you know if you did surgery on me?). I said no I was waiting for an answer about a question I had. He leaves the room. He comes back and asks if I had my chart. Uh no! Why would I?
Then he has my husband and I follow him to the open area where his desk is, they weigh patients and the check out area is. Not a very confidential area if you ask me.
So then he asks when I want to schedule the surgery. After his bad vibes I don’t know if I want him to do surgery on me, I am not sure I want the surgery and I need to save up for my co pay. So I say two months. He stopped what he was doing, literally dropped the pen and said «excuse me two months?» I told him I needed to save money for the surgery. He then looked at my husband and said «people who are in pain don’t wait to months to schedule». When my husband agreed we didn’t have the money. He told me I need to find a new doctor, slammed my file closed, and slid it to the side.
My husband and I walked out dumbfounded. I was going to find a new doctor anyway but to be treated like a drug addict and chastised because I didn’t have money for an exploratory surgery is uncalled for.

HORRIBLE OBGYN, Dr. Mark Henderson, I have ever experienced in my life. Dr Henderson is located off of Decatur & the 215 in the Costco shopping area & was the office i went to. He did not care about any of my concerns.
I’ve waited over an hour just to be seen several times on my appointments.
I told Dr. during several visits after he said negative on my gestational diabetes test, that i was really concerned because of my extreme thirst being pregnant and he said to me, «drink more water». That’s all he said. No other possible explanation from Dr. H.
He was inappropriate doing my pap smear exam. I have never experienced a pap smear done this way my entire life…
I really can’t believe i went back to this Dr. I thought i could trust him, because he’s a Dr. Right… but i was really wrong.
He did testing such as blood work, ultra sounds & he was always in a hurry. Always! Most of the time i didn’t understand what he said to me because he was always brief when i asked him questions on why or what? Then walks out of my exam room. Leaving me hanging.
I would have to go to his desk in front of the reception desk like a lobby where patient’s would get weighed, to ask him questions sometimes «whispering» it to him.
The receptionist is right in the front of his desk and a window that was opened to the waiting room with waiting patients that could hear my conversation with Dr. H… really strange to discuss personal issues like this.
Dr. Henderson never answered my questions thoroughly & left me confused, scared, & filled with anxiety.
It seems that Dr. H was quickly wanting to go on to his next patients each time i was at my visit.
On my last & final visit with Dr. Henderson, i had had enough of him not answering my questions & being really short with me yet again, leaving the exam room.
As i walked out… i was in his front office by the receptionist… He asked me to sign a paper. I was like, wait! what paper? Why? He said tubual ligation. … But i was like, i want to have more kids… All of this in front of the receptionist/​waiting room. I was in shock!
After switching Drs, my records were incomplete & some notes were not taken by Dr. Henderson that he had done on me personally in his office.
I hope after reading this review that women
DO NOT see Dr. Henderson at any of his office’s in Las Vegas, Nv.
No patient should have to go through this poor unprofessional experience with a Dr.
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I was in the ER where Dr. Henderson took care of me, he was very helpful, answered my questions. I informed Dr. Of my issue of not having an Ob during the last trimester of pregnancy, he was nice enough to offer me his services, he was very nice, came in to see me three times, the third time he made sure I call his office to make an appointment since he knew how concerned I was with my pregnancy, since I haven’t seen a doctor in 6 wks, no other doctor in town would take me. I was seen at Dr. Henderson’s office today, as a new patient, I waited almost an hour but that is understandable because he has many patients. The receptionist was really hospitable and helpful, unlike my last Obgyn’s Office. Dr. H was really helpful and informative again. He has good bed side manner and I can’t wait for my next visit to see how much my baby has progressed. I’m very thankful Dr. Henderson took me in. He put my worries and stress to an end, I’m no longer lost in the dark with this pregnancy.

It took me WAY too long to leave Dr. Henderson’s care, mainly because his office was basically right next to my apartment complex. No matter what time of day your appointment is scheduled, be prepared for at least a 45 minute wait. There are lots of magazines, but everything seems really cramped and cluttered. Between waiting in the reception area and waiting in the exam room, I’ve been there for well over an hour before I was even seen.
He is very rushed, never really taking the time to explain anything to you, present options, or answer questions effectively. He was very upset at my decision not to have children, and kept pushing the issue until I told him to write in my file not to inquire about it any further.
The biggest issue is that when I finally decided to go to another OB-​GYN, I requested my records be sent to my new doctor. It took several calls before Dr. Henderson’s office finally sent them– over a week later. My new doctor called to tell me that Dr. Henderson’s records were QUITE incomplete– and I had to have a series of tests repeated!
I am very displeased with Dr. Henderson’s treatment, and will be filing a complaint.