Lowe’s Home Improvement

I’m planning on selling my house that is located two blocks away from this Lowes location so I figured it would be the best place to purchase the three toilets I need to be able to get my home in good enough shape to list in the MLS. I’m not a very handy person so I don’t know much about these types of purchases.
I was very disappointed from the level of customer service I received at Lowes. I had to hunt down an employee that told me to go back to the toilet aisle and wait for someone to help me there. This is 7pm at night on a Saturday and the store didn’t look that busy but I didn’t mind waiting for someone who specializes in toilets. The employee I get turns out to be a door specialist and call his manager to get more information. I wanted to purchase three toilets and was wondering what delivery and install would cost. The signage says $ 99 per unit including haul away but the managers says it’s only an extra $ 34 for delivery and $ 17 per toilet to haul away on top of the $ 99 install fee. The way this was communicated was very confusing. Although I wanted to go ahead and purchase the toilets right away, I decided I would go to Home Depot a few blocks away to see if I could get a specialist who would be more clear about cost. Even if Lowes turns out to be cheaper, I will go with another company simply because of the impression I got from this encounter.

I love coming to this Lowe’s, all of the staff is very helpful and informative! I come here for DIY projects for my clients and for myself. After closing on a house it’s great to get my clients inspired for how to really make their new house their own and again, the employees really know what they’re doing!

Bad Store bad management don’t have any home improvements in use their contractor they screw up they don’t order the right things and you’re stuck with whatever they give you warning warning warning their contractor they use has an F rating on Angie’s List so does this Lowe’s have an F rating on Angie’s List they are that bad.

I normally go to Home Depot, however, I was in the area and needed to pick up a couple of things. First, I needed a garden hose filter so I can give my Tower Garden chlorine free water. Usually at Home Depot if they see someone wandering around they are always more than helpful in offering assistance. I had to actually interrupt two employees chit chat (how rude of me) to ask for help. The lady had no idea what I was talking about and looked at me like I was an idiot for needing something like that. Needless to say I left extremely discouraged as well as empty handed. Came home and ordered what I needed off amazon without dealing with crowds, traffic or unhelpful workers. And people wonder why companies are losing tons of business to online sales.

Great customer service. They go above and beyond what is expected.
Thank you Lowe’s.

I would love to give this store 5 stars, but after 3 weeks of trying to get a super expensive dishwasher delivered, having 3 appointments set, taking off of work and then having 3 no-​shows for each appointment, I am mad. I just got a call at 8pm at night to tell me that they will be here between 10am and noon. Which is not enough time to schedule to get off work. What is going on Lowe’s? I thought you were better then this.

I worked for this company for seven years but I left because they were giving me just ten hours of work I could not pay my bills working just ten hours. I think after seven years of being loyal working hard they should have given me more hours.

DO NOT USE FOR DECORATIVE ROCK
Unfortunately they use Vista Landscaping and that company is terrible. Additionally, not very helpful when you have to call and go several times to handle a situation. If you want to get what you ordered, just go to Star Nursery or some business where you can pick up the rock and verify that you are getting what you paid for.

I prefer Lowe’s over The Home Depot and this location doesn’t disappoint.
This particular location tends to stock more items than the one in Henderson so I stop by from time to time when I’m in need of a few extra products.
The staff is pretty typical. You can only find them when you don’t need them, but that’s par for the course with home improvement stores. Even so, it’s not as bad as The Home Depot.

This review is for their services to the community only through their Build and Grow workshops for children. We’ve been taking our daughter here for quite some time each month for their opportunity to build neat things like flower pots, wooden trains, haunted houses, a claw game, and more.
The activities are very easy and, with the help of an adult, kids can learn to build, paint, use hammers, etc. Each month, there’s usually something new to build. Check on their website for dates on the next workshop and sign up! Your child (and you) will love it. Lots of kids of various ages are there hammering away.
When you complete your project, your child is awarded with a badge to iron on to their provided apron as well as a certificate of completion.

Was Thursday afternoon and I did a job nearby so it was very easy for me just to come over and finding things that I need to finish my job so I always need to get something from hardware store and lowes have most of the things I usually need, from locks to tools and any other stuff that i might think of for home or any other thing that you need Plus their pricing is very reasonable comparing other places so I love this place for sure.

Came in Sat the 4^th 2015 needed a security door & carpet. No one was in section waited 10 minutes O.K. no big deal, bought door & carpet was told in 1 – 2 business days someone would call to come out & measure even though I had the measurements O.K. & usually a couple more days after measurements taken for some to come out & install.
Security door guy came out next day for measurements, went to store to pay for it told again by associate should only be a day or few but the paperwork did state could take up to the 23^rd but «I had the same thing done and it only took a few day don’t worry»
well they called today and the next appointment is you guessed it the 23^rd. So everythings paid for and its gonna take almost 3 weeks for a one hour job UNACCEPTABLE
they can come out, measure & take your money in less than 48 hours but it takes 3 weeks to get someone out to install is a slap in the face with so many people out of work.
Next Carpet again ordered on 4÷4÷2015 told the same thing about time frame was told $ 99 install for the whole house, they also remove and take old carpet with them, took 3 days for the measurements go into store to pay, told I have to remove carpet because its dirty lol O.K. no biggy won’t take me longer than 20 minutes to do it,
then told instal doesn’t include stairs and the charge for that is $ 9 per stair & theirs 14 of em hahahahaha. Really $ 150 per hour is for LAWYERS & DOCTORS NOT CARPET INSTALLERS, I did carpet part time back in high school it would’nt take an hour to do the stairs, so I ordered without the stair labor.
So basically
False Advertising
(sign said $ 99 whole house, there was no * saying stairs not included nor was I told this.
Bait & Switch
(told it would not take more than a week yet it’s gonna take 3 weeks)
(told carpet removal was included but its’s not)
(told hole house carpet install was $ 99 but it’s not it’s $ 99 + $ 9 per stair)
Will look around elsewhere to get done ASAP and cancel if I can.
1 hour of a labor install takes 3 weeks & carpet installers want $ 150 an hour to lay carpet on stairs is UNACCEPTABLE when so many people are looking for work
NEVER AGAIN LOWES = FALSE ADVERTISING, BAIT & SWITCH, PRICE GOUGING
will be leaving negative reviews and file with BBB not that it will do anything Will never do business at Lowes again.
BTW signed up for credit they denied but yet Home Depot approved me for $ 1250 should of went there first.

Helpful employees in garden, even pointing out the clearance plants that I had to get since they were in really good shape for their price. Their prices on plants are generally lower than up the street on Eastern/​St Rose.

Never, ever again will I give this outfit a single dollar. Within the last few months, either when it came to ordering flooring, questions on lighting, etc, there is never anyone in the department that I needed, but many people from other departments that couldn’t answer the appropriate questions. I used to work for a big home improvement place, you’re supposed to have at least one person from every department in there at all times, not here. When I complained to the manager, you’d think he would have ordered the flooring himself, but no, he just wanted to try to find someone else to order it for me (I ALREADY TRIED THAT!!) I would have only given this location a bad review, but when I tried the one in 7 Hills, they tried overcharging me drastically on items, prices that rang up were different from prices that were marked on the product. Sorry Lowes– Never again!!!

Went in on Black Friday around 9:00am, they we’re very busy. Had every intention of buying a Bosch dishwasher; but after standing in front of the appliance for 10 minutes and watching an employee walk buy and not ask to help me out, we left.

3.5 stars
Came here yesterday to price washer/​dryers with some items in mind. But we did have some questions so we walked over to someone in the appliances department. Made eye contact, it seemed apparent that he knew we were coming to ask questions and, what did he do?!? He turned the other direction and walked away LOL SHOT. DOWN.
My husband was so upset by this (and he’s usually really easy going) that he put back the broom and sponges we were going to purchase and made us walk out. In a strange turn of events, I stopped for like half a second to look at cabinet knobs and a girl came over and asked if I needed any assistance. So they have their best employees in sections where the items cost 5 bucks, and their worst in departments where items can rack up to thousands of dollars? LOL, ironic.
Anyway, I typically really like Lowe’s and have never had any service issues before. But I’ve compared pricing on some big ticket items and their prices aren’t always the lowest. I really do like their My Lowe’s card, which is great for homeowners who want to keep track of their purchases so it’s easy to answer questions like, «What kind of lightbulb did we need for that?» or «What paint color did I use in that room?» I’ll continue to come to price items on my home improvement list but probably won’t come back to this location for my appliance needs.

Home improvement stores are foreign territory for me. I avoid going to these places at all costs until I can avoid it no more. I walked in looking like a lost puppy and was greeted with a sales associate who listened to what I was looking for and had to call around to figure out what aisle I needed.
Things were pretty organized and customer service was on par, so I would have no qualms coming back if I’m in the area or in need.

Nice cI love shopping at Lowe’s. Honestly I haven’t been to a Lowes I didnt like. Me and my girlfriend went. We ended up getting 3 ceiling fans and when it was time to check out the cashier was waiting around the register and greeted us.
I prefer Lowes over Home depot anyday. The staff is always super helpful

Back in the day, there was one choice for home-​improvement, Home Depot. I much prefer Lowe’s stores. Yes, the warehouse set-​up is similar (cement floor, long aisles, etc.). We came down to check out the pricing. We are in the process of remodeling our main bathroom, which is original to the home’s construction (1950’s, very old by Las Vegas standards). We looked at the toilets, bathtubs, medicine cabinets, linoleum flooring, and storage cabinets. The friendly associate nearby assisted my husband, however, the item we wanted to purchase was out– a recessed toilet paper holder. There were many choices for us in the bathroom department, though, so it was nice to see our options.
It wasn’t crowded at all, but maybe because it was during a weeknight, towards closing time.

If you need help… good luck.
If you haven’t a clue, get back in your car and drive to an Ace Hardware.
This place is just like Home Depot, great if you know what you want, but if you need to learn or get help, expect a very long wait and inconsistent service.
To top it all off, they always have so few cashiers when the lines are longer, but they have plenty of people standing around. Very inadequate service.
Good note — Hmmm, convenient, easy to park at,