Legend Cleaners

Complete garbage, they have doubled and even triple creased my pants. They leave wrinkles in my shirts and mess up the collars every time. I liked the guy and felt bad complaining. I wish I would of read this earlier… Do not use this guy.

first off the guy who got my suit was kinda rude then next my shirt had alot of lints and creases that my wife had to iron it again! this place sucks and im never going back again! one star is too much i don’t recommend this place at all… go somewhere else

This place is a JOKE!!! They don’t deserve ONE STAR!!! With all the negative reviews online why do people still go here!!! Just walk next door and go to MALIBU CLEANERS, a place where they take care of there customers and do an AMAZING job! I came in with my wedding suit and groomsmen’s clothes. They lost the the shirt for me and my groomsmen?!? I stressed to them how important this order was because I was getting married that week. The next day they call me and told me they finally found the shirts. I went to pick them up and they were ruined. They didn’t offer a refund and never said sorry once, not even when I originally picked up the order and noticed the shirts were missing! A COMPLETE JOKE, UNPROFESSIONAL AND RUDE. WE MUST STAND UP AS PEOPLE AND NOT LET BUSINESSES LIKE THIS KEEP RUNNING! Take your business next door to MALIBU CLEANERS! The owner took my shirts and fixed them in 30 minutes for FREE! She went out of her way to fix the shirts for my wedding and was beyond kind. I’ll never be lazy again and not walk 100ft to go use MALIBU CLEANERS.

I am very happy with the repair they did for my 1,500 couch… my puppy got to the corner of the cushion and did some damage. I searched a lot of other cleaners and they all wanted to charge a ridiculous amount to sew the corner together and didn’t want to guantee I would be happy. I went to this location and was told it would be $ 10.00 and they would do their best. Well, they exceeded my expectations as I know it will never be perfect but I am more then pleased and for $ 10.00 you can’t go wrong ! Thank you ledgend cleaners

Like a lot of people in the service industry of Las Vegas I have to wear suits to work four to six nights a week. Because I am a big man I have to wear custom made shirts and my suits are always tailored to fit me. I invest in my appearance and I’m willing to invest in the maintenance with the dry cleaning of my clothes on a weekly basis. Legend cleaners on South Durango Road ruined three of my custom French cuff shirts. The most latest, and LAST, order I picked up from them was pathetic. The quality of work was half assed and there attention to detail was non-​existant! When confronting management about my first damaged shirt, all they offered to do was a discount on my next order.
TO ALL MY PEOPLE IN THE SERVICE INDUSTRY OR PROFESSIONAL SERVICES: DO NOT TAKE YOUR CLOTHES THERE UNLESS YOU WANT THEM TO BE RUINED. WE HAVE TO INVEST IN OUR APPEARANCE/​PRESENTATION TO PROVIDE FOR OUR FAMILIES AND LOVED ONES. DON’T TAKE YOUR CLOTHES TO A BUSINESS LIKE THIS THAT DISREGARDS IT’S PATRON’S PROPERTY.

Brought a comforter in to get washed. Went to pick up and they couldn’t find it. Came back a week later to pick up and it smelled like a wet dog. I took it back and told them about the bad smell and they washed it again but the smell is still there. I had to donate the blanket.

I too in a white dress shirt in and asked for no starch, It can back with brown starch marks. I had a sport coat that had a spot on it which I pointed out. The coat came back with the original spot plus two more spots on it. Another pet peeve is when they button the jacket. That leaves a crease in the jacket so I have to steam that out when I get home. They also took four days to do the work. I thought time might indicate care and quality. I was wrong. Still looking for a good cleaning company.

I wish it was possible to give a business zero stars. On Monday October 26^th, 2015 I brought my brand new North Face jacket into this cleaners to be cleaned. I am a new customer and the general manager Jay seemed like a nice guy and the price was cheap. He took my jacket and told me I could come back Wednesday, October 28^th, 2015 after 5pm to pick up my jacket. To my surprise, when I came to pick up my jacket, it was no where to be found. They lost my brand new jacket. With no explanation. And told me to come back in two days and that possibly my jacket may be at another location. I was extremely disappointed considering it’s a $ 200 jacket and brand new. He said to himself «Why does this always happen to my new customers» so obviously this was not a first. After much argument, he said he would spend a few days looking for it. Day after day I called to check back and they would give me the excuse that «Jay was not available» or that he «was off today». After being ignored, I took it upon myself to call EVERY legend cleaners to find my own jacket because obviously the manager was not going to do his own job. I located the jacket and called the original store that lost it to have them go pick it up and they said okay and they would let Jay know it was found. 5 minutes later Jay called with the audacity to say they he found the jacket and the store that had it called, which in fact is the store that I myself called and found. So I was able to pick up my jacket, (free of charge) which is only $ 2.50 to begin with, and will NEVER be returning. This workers are incompetent, speak little English, and are extremely rude. I advise anyone looking for a cleaner to look somewhere else.

I brought a brand new blouse in there to be dry cleaned. When I got it home I could tell it was washed instead of dry cleaned. It was 2 sizes smalled and wrinkled like they didn’t even try to iron. I went back and the person working had no answer for me except «It shouldn’t look like this» I asked to have the manager or owner call me and no one has ever reached out… Terrible Do not go there

This was my first and last experience with them! I took two shirts and curtains to be dry cleaned and pressed. Horrible job on both, curtains had so many wrinkles my husband took them back, guy told him I will have the manager call if there is a problem. This was Saturday morning so he goes back on Wednesday after five like receipt said and they didn’t do anything to them. Still wrinkled and manager said they couldn’t do anything else. He should have called and told us that. Lousy service!

This cleaner was awesome! I mistakenly did a load of laundry with lipstick in the pocket of a pair of pants. They got all of the stains out and saved some very nice clothes.

I cannot recommend this cleaner. My first experience with them will be my last. They lost one of my shirts then tried to say that I never brought it in because they had an extra tag. But the girl that took my shirts counted them right in front of me when I dropped them off and they were all there and they charged me for all of them.
I talked to the owner and he told me that he would pay for a new shirt if it didn’t turn up, said he would call me when he found it. Well four weeks later and I still have no resolution. I’ve checked back every week since they lost my shirt and the owner is never there «but will be tomorrow». How convenient that he is never there when I show up and that he is the only one that can «help» me. Needless to say, I am taking my clothes to a different cleaner and will never return to this one.

Try out this place for the first time, Worst dry cleaning place ever, they’re ruined all my clothes, I will never go back again.

This business is unreliable! At least every other order I have an issue with them.
First, I learned the hard way and check my items before I get home because they have given me other people’s clothes. (I use the drive-​through and normally they just put my clothes in the backseat for me after I give them my ticket.)
Second, there have been several times where my order has not been completed. They tell me that they have not finished cleaning the rest of my order so I only get half of my clothes back!
Third, check your ticket and receipt closely and make sure they charged you the correct amount.
My husband is a businessman and needs his suits and business clothes for weekly meetings and out of town trips. So today I picked up an order that was only half completed and my husband leaves tomorrow for an out-​of-​town business trip for a week with no clean suits!!! I had to take the rest of the order, that was not cleaned, and take it to another dry cleaners to have it immediately cleaned. This is not the first time that they have put me in a bind!
The only reason I kept going to this place is because of the drive-​through. With two small children it was very convenient for me to not have to take out the infant seat, the stroller, and a toddler to pick up my order. I will no longer be going here!

More 1 star reviews than 5 star reviews. How is this place still in business? I hope that everyone reads these reviews and doesn’t use this place. Just go to Al Philips or Silverado Cleaners. Anyone is better than these guys. They lose stuff, they ruin stuff and they’re rude about it. I even saw a TV segment about them recently!

Service has slipped the past few months and I was forced to switch cleaners after items kept getting misplaced and mistagged and one item went missing for good. They also ruined one of my wives dresses the last time we used this cleaner.

They didn’t remove small stain on sweater even though owner promised me she would get it out. When I picked up sweater I wanted to look it over before paying but owner didn’t want to let me. After arguing I looked it over and stain was still there. Sweater had not been pretreated as promised.

I brought in a very expensive comforter. Completely 100% Organic cotton. It was too big to wash at home. I don’t know how they can ruin 100% cotton by washing it, but they did. The texture was ruined. It was shedding all over the place. I really couldn’t say anything because the comforter was mistakenly delivered to me. The recipient lived on the other side of town… not sure how it ended up on my doorstep. I called UPS to pick it up… never came. After storing & forgetting about the ginormous box in my garage, I decided to use it. It was heavenly. Best comforter I ever had. Until this place ruined it. I just figured that’s what I get for keeping stuff that didn’t belong to me. *karma*

I gave this place a lot of business. But when they messed up on 2 brand new shirts i asked to get shortened. They messed up and now. I’ve been going back and fourth over a month just trying to get paid for my shirts. The owner is trying to do unessisary things. I would never tell people to go here. They wont insure your items

Tried calling to get hours. There’s no info on Unilocal,or answering machine. It just rang. I think someone picked up … But I’m not sure … No one said anything and the I was hung up on. Weird.
After reading the reviews… Guess I’ll just stick with pressing my own clothes. What a pain in the ass
I can’t really rate based on my experience with clothes. But the phone call was annoying.