Las Vegas Marriott

Come here every year for conventions at the LVCC and the customer service is unmatched! Love this place!

I stayed here recently for work, and I have to say that besides the convenience of the location to the convention center, I wouldn’t choose to stay here again. I was there for four days, and here are the things that really stand out from my visit…
Upon doing an overall check of my room, I noticed that one of the soap packages were actually open by the sink. Since there were two, I just chose not to use that one. Also, there was a stray shampoo bottle left in the shower/​bathtub area. Noting that housekeeping was obviously not very clean, thorough, or observant, I chose not to have housekeeping throughout the rest of my visit. Instead, I called down to the front desk to ask for items I needed.
It’s ironic that the two things I call out are from the beginning and the end of my visit. The morning I was supposed to check out, I left my luggage with the bellman, and so did the man that came down in the elevator with me. They gave me a tag, I left for work, and when I was finished, I came back to retrieve my luggage. The hotel employee was unable to find luggage that matched the tag I gave her, and asked me to describe my luggage. When I did, she brought out my luggage (which is a unique print, and easily distinguishable). However, she told me that she wouldn’t be able to give me my luggage because the tag didn’t match. Clearly, what happened is that the man checking in his luggage at the same time, received my tag, and I got his tag. The ID numbers were literally one number off.
The employee told me that unless I could prove that this was my luggage, she wouldn’t be able to let me take it «for security reasons». This made me livid, as I had already described my luggage to her, and it was the hotel’s mistake in giving me the wrong tag! After arguing back and forth a bit, I remembered that I had taken a photo of my luggage recently because there’s a faulty wheel on it, which I sent to the luggage company along with my warranty. Only after showing that photo, the employee allowed me to take my luggage. It blows my mind that she made me feel like I was doing something dishonest, when it was the hotel’s employee that made the mistake. Not only that, but the other man checking his luggage could have walked away with my luggage, had he wanted to.
I travel often for work, and this is by far the worst treatment I’ve ever received in a hotel.

There are two primary reasons why I chose to stay here: (1) I’m a loyal Marriott Platinum Elite Member and (2) The Marriott property has Tesla charging stations. While the rest of the experience was typical (not phenomenal) for a Marriott property I have to focus this review on my primary reasons.
I arrived and checked in with the front desk staff (not overly courtesy but friendly enough) and they directed me to where I could park and charge my vehicle. Found two Tesla charging stations and four J1772 GE charging stations — what a great progressive hotel that offers electric vehicles some services. After checking in and settling in went out for dinner and show and returned sometime after 1a to find that all the charging stations had been blocked by non-​electric vehicles (mind you there is plenty of parking on the second and third levels of the parking structure). I reported to the front desk and night manager who attempted to locate any of the owners to move their vehicles. After all, my only convienent way home is on a full charge (my primary reason for staying here). After the manager could not locate any of the owners they allowed me to park right next to the elevator in an attempt to reach the plug in around the blocking vehicles. It really did not work out to well so I drove to the third level and found a standard wall outlet (better than nothing at 2 miles per hour charge versus the 30 miles per hour charge I was supposed to get in the Tesla charging station). Early the next morning one of the Tesla spots had opened up and I moved my car to charge while we ate breakfast (great buffet by the way, free for Elite Members!).
Overall, I believe the hotel needs to (1) block off /​cone off the EV parking spots despite the signage stating EV charging only (in CA it’s illegal and you will be towed) and (2) enforce registration of the guest vehicles staying on property.

What a great experience checking in! Kit at the front desk was so accommodating and professional. Talk about going above and beyond for your Elite members. Kudos to the Marriott and Kit for such great customer service! Ismelda at the bar was just as pleasant, accommodating and professional. What a great way to start our vacation!

4 ½ stars. My first time staying here, located between Las Vegas Blvd and Paradise Rd this location is ideal if you’re attending a convention at the L.V. Convention Center. Parking is self parking & covered and there’s a limited amount of uncovered spaces out front of the hotel. BTW this hotel is a corporate owned and operated and attention to detail is very prevalent. Check in was effortless with my Marriott mobile check in application.
My room — a suite which included a living room, bedroom, wet bar, mini frig, two flat screens and had a view of the Turnberry Towers located north. Since there was no Concierge lounge and I’m a platinum member, breakfast was included daily in the restaurant daily and included the buffet or ala carte menu. I tried both, but the house made corn beef hash with poached eggs was a hit from the ala carte menu. If you go with the buffet, the kind waitresses will gladly take orders for an omelette or made to order eggs which is included with the buffet items.
The fitness center included treadmills, lifecycles and freeweight dumbulls but was on the smaller side compared to other Marriott properties in town.
I would definitely would stay here again in the future and would recommend this Marriott for business or personal travel needs.

WARNING WARNING WARNING WARNING… THE WORST EXPERIENCE I HAVE EVER HAD. DO NOT STAY IN THIS HOTEL. THEIR STAFF NAMED MARIA VEGAS IS A THIEF. SHE’s the house keeper THAT STOLE MY $ 600 shirt I bought in Paris, she refused to give it back and the staff didn’t do shit about it.
There was a lady at the front desk, I think her name is Melissa she’s supposed BE THE manager that had such an ugly attitude and careless. They said there is nothing they can do about their staff stealing??? Are you fucking kidding me???
DO NOT STAY HERE!
I am writing a rip off report on Maria Vega and the Hotel. This I won’t resolve so easy and will press charges against her and report her to the police for stealing.

I had a one bedroom suite, it was awesome. You are a little off the main strip so you have to catch a taxi unless you brought your walking shoes. I like that they had secure parking for their guests and the parking garage connects directly to the hotel. There were two things that I didn’t like about this hotel; first now free wifi unless you’re a good or higher member come on target even gives you free wifi while you shop, finally they only give you one bottle of body wash you have to go downstairs for more. Great location away from the strip shenanigans and a bar in the lobby. Enjoy your stay!

Pink eye! After the first night here I ended up with pink eye. This was in the middle of a huge conference, so I was unable to meet with clients. When I approached the front desk they didn’t care, not even asking what my room number was. Very poor, will not stay again.

I have to say, this was my worst experience at a hotel and the front office person was rude. I am platinum elite and I would hope having that status would bring the same level of service that I usually get. The lack of understand and empathy for a customer was very shocking here. As nice as the hotel is and easy to access, poor customer service ruined the beginning of my vacation.

The staff is extremely friendly. Rooms are older but still well apportioned. Very quiet. Not as close to the action as expected but still a welcomed change from the normal Vegas experience.

A retro fit newly remodeled. Very well trained and attentive staff. Excellent restaurant for breakfast and dinners. Room was clean and taken care of. Showers are dated and plumbing is old and slow but works.
At 199 a night during the week it seems high but hey, it’s supply and demand in Vegas. Pretty good

I am currently staying here on a business trip and can highly recommend this property. I can imagine when there is a show at the nearby convention center it can be pretty busy. There is no activity now so things are pretty quiet. Parking is easy with a garage behind the hotel.
Check in was very friendly, efficient, and professional. The front desk could not have been more helpful and as a bonus I was supplied with 2 bottled waters. There is a dining area and lounge and service there was wonderful as well. After arriving late I ate on premises and was perfectly satisfied with my dinner.
Room set up is very comfortable with a separate living area and bedroom. There is a fridge, and sink as well. Two large screen TVs are a bonus as is the wide selection of channels unlike strip hotels.
Their fitness center is clean and well equipped. Lastly complementary coffee in the lobby is a plus.
If you are looking for an off strip quiet hotel this is the place for you for either business or pleasure.

One of the best Marriotts I have stayed at — I am an Elite member. Rooms are extremely nice and spacious. Internet is free for Elite members. Comparable to a junior suite at one of the casinos. Sitting area and bedroom both with TVs. It is quiet and not too far from the Strip. If you have a DD then it’s a quick drive and parking is free everywhere. Otherwise it’s a short walk to the monorail which takes you right to the Strip. The best part is that it’s cheap on the weekends compared to the nice casinos. We’ve already been back a couple of times.

Huh where to start. Lot of things went wrong here and they clearly are the worst Marriots I have ever been in. I am a Platinum elite member but wasn’t treated like one at all here and also the fact that there is no concierge lounge does bode well with the said point. The staffs for the most part were courteous but there was this one bar attender and I felt like she was kinda racist to me. This one incident where I had to step away from the bar and the very next moment she had me chase down the hallway and stopped the elevator to question me where I was going etc. etc. Come on this ain’t no place for dine and dash. I felt horrible in front of all those people. Only upside was that the room they gave me was spacious but again they gave me a queen instead of a King. Never again, I am going to stay away from Marriott’s and I think Spg s are much better in caring for there elites.

Stayed at this hotel with a large group last weekend. The staff from sales to house cleaning was tremendous. They took care of the groups needs and then some! The ballroom on the top floor has a nice view and is great for groups under 120 people. Easy parking that is free! Close to the strip, but not to close when you have minors in the group. Can’t recommend this hotel enough!

I’ll make this quick… I stayed here for a work trip the second time in 3 months.
Room was ready, no lines, everything clean and comfy. Everything worked.
No issues.
I left my glasses in my room, called them up the next day. They found them and shipped them back to me… for FREE!!! A+ Service.

Stayed here two days for a work meeting, so I can speak to both the accommodations and meeting facilities.
This might be the nicest Marriott I’ve ever been to. Every single staff person I interacted with from the front desk to bartender to banquet folks were remarkably polite and helpful – on par with the level of service I’d expect in an elite hotel.
My room was a very nicely furnished king bed suite. The desk and chair were very comfortable and the in-​room beverage choices included three different teas – English breakfast, a darjeeling and chamomile. You almost never get so much selection if you’re a tea drinker and this was a lovely touch. The complimentary toiletries are lovely and I found the bed very comfortable.
Best of all, there’s no casino in this hotel so it’s a nice respite from the noise and smoke on the Strip. If I find myself in Vegas again, I wouldn’t hesitate to stay here.
Word to the wise, though: cab here to/​from airport should be no more than $ 15. I got majorly ripped off when my cab from the airport purposefully took us way out of the way to triple the fare. Also, it’s unlikely you’ll be able to quickly hail a cab from this location, so do ask the concierge to call a cab.

This was a decent hotel to stay at if you want to sleep at a quiet hotel away from the strip. It will cost you about $ 10 at least to go to he north of the strip; it’s not the most commute friendly, but is nice and quiet. The rooms are nice — a queen room also had a couch and a chair and a little kitchen area. The pool is extremely small, so I didn’t even go there. You can also take the monorail from here but it’s at least an 8 minute walk to get there. I’d stay somewhere else if you have other options.

One of the better hotels I have stayed at while traveling. Rooms were updated, clean and had plenty of space.
Food was also pretty good as we had several events here during our event.
The big plus was everyone was extremely pleasant and greeted you each time you walked past. Very good experience.

We stayed here for two nights while waiting for an opening at the Marriott Grand Château. The lobby is TINY, and the restaurant/​bar area was packed since we arrived as the big Con/​Agg conference was wrapping up, so the bar was full of loud, sweaty, likely drunk representatives from the expo across the street. It just felt a bit chaotic coming in, so our first impression was not the best.
However, our suite was very nice, and beautifully decorated. Even with this being closing night of that conference, our room was very quiet and peaceful. We ordered a bottle of wine to be sent up and it was perfectly chilled. The cleaning service was prompt.
I minus one star because there is no concierge lounge, but I will say the breakfast option in the morning was very nice, and they were very kind to our young daughter. Additionally, the pool area was very disappointing, especially for Las Vegas. And the location is pretty sub-​par, though there is only a 5 minute walk to the monorail (which I can not believe is $ 5 per trip now) to access the Strip. Also, I do miss the regular amenities of a larger Marriott property like a Starbucks or restaurant. However, being that the staff was so nice, the room well-​appointed, and the breakfast included with being Platinum Elite, I was overall very happy with our brief stay at this location.