Lantana Apartments

New management has taken over & things are changing for the better!!! I have been living here since 2010 and have been through a few management companies. Went to the office to complain about my kitchen floor. Keith from maintenance told me someone would be at my place by the end of that day to look at it. He was true to his word, looked at my floor and put in a call that day to get it fixed. We made the appointment with the flooring guy for a few days later. He also arranged to have my carpets cleaned after the new floor was installed. I am extremely happy with the way things are turning around here. Thank you Jessica & Keith
***Update: Things are back to the old ways. Called a week & a half ago to have my disposal fixed. Sink is backing up & can’t use the dishwasher. Still no results. Same management company, different people in the office blowing smoke up my ass!

After working with the office showing payment of the entire lease and them sending me back a signed copy of my intent to leave paperwork. They have still sent me to collections. I did everything the girl in the office told me to do when I left in June (including paying them $ 1350.00 to finish the lease) now that all of those people have left/​fired. Im dealing with their mess.

My friend needed to find a place to live in a pinch. Lantana was in his price range so I called and got some information. The guy who answered the phone was super helpful and friendly. He said there was a unit coming up available soon, and after explaining all the costs to me, said that we could come in early the following day for a showing.
When we arrived the next morning, we walked into the leasing office and the two people working did not even look up from what they were doing to acknowledge us. One person was on his personal cell phone BTW. Finally when the girl looked up, we told her we were interested in a one bedroom, and she said they don’t have any availability. I told them I just called yesterday and they said «Oh well we rented out some apartments yesterday.» Then they just started blankly at us. They didn’t even ask what dates we were looking for or if another unit would satisfy our needs so we turned around and walked out. I was so shocked considering the man who I had spoke to the day before was so nice, and these people were so rude. It was like night and day.
Their property looked shitty and poorly maintained, and the lack of customer service from the leasing agents makes me glad my friend didn’t get a place there.

This place and their disgusting, unprofessional staff are horrible. Their new manager which I can not tell if it’s a guy or a girl needs to go back to McDonalds and continue to flip burgers.

11−3−15
Well I can’t edit my other review but this is 24 hour treatment has gone on for 5 days now and still no contact from the great management they have. Rent is due tomorrow and I’m sure they will want that in full. I can’t believe how you run your business and treat your residents. Everyone should just go to channel 8 and 13 Since you guys can’t do your job. This job started on 10−30−15 and on 11−3−15 their has been no change or follow up.

The customer service is absolutely horrible. I had went in there with the intent to move in as soon as possible we filled out the applications and spent $ 90 on two applications. We were ready to put down the deposit when they told us after almost a week, sorry we don’t have that unit available till the end of the month or next month because the person will be an eviction and now is fighting it. Originally they had told me the unit will be ready for July 5^th and that there were no other units available. I need a place ASAP due to life circumstances. For a week they had me believing that I would be moving in for July 5^th. After they told me this unit would be available and all my ducks were in a row I started to plan for that July 5^th moving only for them to renig the apartment. It was their error and I could not move in there and they will not refund the application fees. They are absolutely horrid to deal with. We are fighting the charges with our credit card company and we will get that money back it’s unfortunate they’re making us waste more time and energy due to their unprofessionalism.

Just moved out June 30^th 2015 and lived here an entire year. Let me tell you if I can give a negative I would. I believe one star is too damn much for them but I have been through nothing but he’ll at this place. Dustin the manager will say the stupidest rudest shit to you but with a smile on his face and a nice voice, thinking he can get away with being a dick towards me and other residents. He use to harass me about my bull terrior/​lab that was accepted before I got him then said he was on the list that aren’t allowed and also said I never paid my pet fee. Smh. He have to let breed restriction and I did pay my pets security deposit. Then there are four pools but only the one behind the office is open. SMH why? Because that’s where the future residents go and that’s what they see lol TF? Also the laundry rooms are hella scary people have been raped there, homeless do drugs and sleep in there and they are plain dirty. Also you have to pay cam fees to keep the community clean. Take a look around the entire property and tell me if it’s clean and trash free to you. Eww! Then maintenance takes literally a year to get certain shyt in your apartment done. I never got 70% of my stuff done smh, then my bathtub and the shower peeled SO BAD it was a health hazard if the paint chips went up inside my female parts I would raise hell. I wasn’t even able to take a damn bath smh. Then the fitness center is broke, not the cardio part, the weights, that’s been broke over a year haha. The jacuzzi is always freaking locked and in the clubhouse and closes when the office closes!!! TF WHY?! then the security is seriously a joke, I swear new security each week sometimes 3 times a week so you never know who is playing security or is real security. And they are a joke anyway. I see them ALL THE TIME flirting with the girls and smoking weed with the guys. They don’t make them go inside after ten, they let the druggies walk around harassing the residents, they let the ppl play music hella loud, drink and leave beer cans and jack in the box papers all over. Must I go on? Smh do NOT come to this place. Oh and the manager is a liar and I caught him in lies by his own staff lmao. He said she he won’t say you told him but he says its you and the whole staff knows. He doesn’t keep anything confidential. Hella lies, the guy Jose was mad at me and used foul language with me smh. Just save yourself the headache and don’t step foot on this nasty lame GHETTO dirty ratchet (yes I used that word smh) ass place.

Lantana Apartments had a bit of a rough start I must admit, but it has definitely turned around. Ever since the change in management things have run a lot smoother around here. The property is going through some noticeable changes. Repairs get done quick, the property looks nicer, and the property manager is very kind and could tell he had a good team by his side. Speaking to him and his team made me feel refreshed on how I felt about the property and definitely plan on staying here for a while.

I made arrangements to move here from CA. so with everything in place I planned to move in ¾/​13. funny thing is they took my (now un refundable $ 100 holding fee) and did a walk thru at night. I moved in the following day to find out my that the previous tenants were tweekers, broken glass covered my kitchen area and some of my «brand new» carpet. haha brand new. I located 50+ tacks in my brand new carpet along with paint splatter, 3 oxicodens and wood pieces. not to mention all the damages to the apartment. my sons tub faucet was molded so badly it dripped. my kitchen sink smelld of trash, we have no screens on the window and the door has been kicked in al least 3 times. since there wasn’t a manager until 2 weeks ago and she sucks… no one came or has come to make the repairs. needless to say they will not be receiving any of my money EVER!!! PLEASE DO NOT MOVE HERE ITS A SET UP!!!

Looked here when looking for an apartment, due in large part because a friend lives here. They’re affordably priced (think under $ 700 for a 2 bedroom) but do yourself a favor and drive through the property at night. Don’t be surprised if you can hear other residents fighting, or stomping above you if you’re on the first floor.
The office is nice, the tennis courts are convenient, and the buildings themselves look okay, but the landscaping (or lack thereof) with the red dirt/​sand looks like it’s just one rain away from a messy disaster, and I really didn’t like how each apartment door has a giant metal clip– I guess that’s for notices and messages distributed by management? Looks tacky, and makes me wonder if eviction is high, because what else would you need to put up repeated notices for?
Two-​bedroom floor plan isn’t bad, and the carpet is surprisingly high quality. The weird lighted square in the hallway serves as a permanent night light, which is good for kids and late night trips to the bathroom, but could get annoying– also, I found the wall near the light to be a little hot, which freaked me out. Fire hazaard, anyone?
Another major reason we didn’t rent here was the kitchens, which are not at all updated and very… awkward, for lack of a better word. It doesn’t even look like a kitchen– all cabinets are on the floor, sink is small, and there is nothing on the walls. Very unusual.
Went by again recently, and found that some buildings had little or no nearby parking that wasn’t reserved, and several tenants have junk and «stuff» piled up by or near their front doors and on their porches– not a good look.
Not sure if this is good or bad, but there seem to either be frequent police patrols here or several residents who are officers– cars seem to be on property at least every other time we’re here.

The apartments themselves aren’t horrible (very affordable and across the street from CSN campus), HOWEVER, I lived there for six months and I had my apartment broken into and my purse stolen, all four of my tires were slashed in a random tire slashing that hit a total of around 30 cars, and the final straw… while parking my car in my designated spot, 10 + cop and SWAT vehicles swarmed us and aimed their guns at my neighbor standing one car behind us who apparently had just murdered his wife and tried to run!!! Stay away from these apartments!!! They are bad news