I stumbled onto this store by chance. I have heard of the brand, but didn’t know we had an outlet store here in Vegas. I was on my way to Cole Haan, when I saw this and thought I’d check it out. The Johnston & Murphy outlet store doesn’t seem to have many steals on men’s shoes. There is a clearance wall, but the pickings are slim, especially as you get to the clown sized shoes like I am limited to. But you still have a lot of choices on regular prices shoes. The real deals seem to be on the small clearance wall, the men’s socks and belts, and the women’s shoes. I did snag like 6 pairs of dress socks for $ 35. That was a decent deal in my book. The salesperson, Molly, was really helpful and looked to help me right away upon entering. I love good service, and she went above and beyond. I told her what color and what style shoe I was looking for, and she went hunting around the store. I couldn’t find anything I liked in the clearance area. But it helped, having a specific idea in my head of what I wanted. I conveyed to her what I was looking for and she was on a mission. She found a great pair that I liked, but they didn’t have the brown that I wanted in my size. She offered to order it online and let me try on the same pair, but in a different color to see if they were comfortable and fit right. The shoes were incredibly comfy so I told her I wanted to check out Cole Hann and if they didn’t have what I wanted, that I’d be back to place the order. She wasn’t pushy at all and said she’d be there to help if I came back. The Cole Haan outlet store had crap for selection, so I came back to Johnston & Murphy a while later after checking out some other shops. She was helping another customer when I came back, I picked some dress socks while I waited and as soon as she was done, she helped me right away. She placed the order and told me when I should expect my shoes and that I’d get a shipping confirmation pretty soon. She also gave me her card and said to call if I had any issues or other questions. All in all, it was a great experience for something as mundane and tedious as shoe shopping, and I’d return to this store for my next pair. I think I need some new black ones sometime soon.
Stephen K.
Classificação do local: 5 Alexandria, VA
This is one of the few Johnston & Murphy outlets in the region. They will even work with you over the phone to let you know what shoes and sandals they have in stock and will mail them to you if you aren’t making a trip to Vegas anytime soon. If you haven’t tried their shoes, I highly recommend them. They are some of the highest quality dress shoes on the market. Some of them are imported from Italy. Wish they made some in the US as well. Can’t wait to go back.