Jack In The Box

This jack has always been great! Great customer service, fast and fresh food. Tacos are crispy!

The 2 tacos for $ 1 deal tastes terrible if you know what a real taco tastes and looks like. The item they serve is a slighty stale always hard shell taco with pulverized beef to the consistency of bean paste topped with lettuce, hot sauce and cheese. It tastes okay if youve never had a authentic taco and god awful if you know that a real taco has carne asada, onions and cilantro with a slightly warmed corn tortilla. These are a fry cry from that in taste, texture and appearance. If you want a real taco in this area continue towards Taco Gigantes in the same shopping center as Don Tortacos and the Laundry Mat on Twain and Palos Verdes. The tacos there are $ 1.62 each but well worth it as they are open 24 hours and serve real meat. The crap at Jack in the Box should be recalled by the FDA. I feed my cat better texturizied canned food.

The food is about what you’d expect from any JitB, but they left one poor, bedraggled guy working the drive-​through AND cooking the food (!) at the very busy post-​club time of night. Wait time was protracted, cars were backed up to the street. He did his best, but I’m unimpressed for this business’ management for allowing this to happen.

BEST Jack In The Box!
Ordered drive-​thru first thing in the morning after arriving in Vegas from an all night drive from San Diego. I always special order. My order was handed to me fast, fresh and accurate. Juacquin was cheerful and happy to serve despite the morning rush. Wish all Jack In The Box were this quick and accurate. Thanks Juacquin!

they need to. improve staff when theres a long line! this was not done and manager was not on duty as a customer had an issue like me! bever again when this is the situation will i be patient! Never ever again!!!

I’m hoping the order from drive thru won’t be wrong, as the guy at the window had issues even repeating me saying I wanted ketchup mayo and onion on a burger. Ok add onion? Yeah and the other shit I just said too. Christ why is it such a project? Def checking everything before pulling away.

Really the credit machine is broken. Not good for a society moving towards being cashless.

Visited this location on 8 – 22. It was a great way to end a drunken night. And at this location the food was extra hot

I love their food quality and the price is great. I always get the Big Cheeseburger and two tacos. I love it. The managers are great!

This recent trip was the first time I’ve been to a jack in the box in 10 years and the first time I’ve ever gone sober.
I got off of work and was very hungry, realized I had no food at home, and made the impulse decision to stop in here. There was no line so I ordered quickly. My food was ready in a few minutes.
First, these sandwiches look absolutely nothing like the pictures. Smaller, grayer, and totally unappealing to the eye. The taste was blah but whatever I just wanted some food in my belly.
Second, the place was full of crazy people. They were being loud and obnoxious and generally behaving like crazy people do. I should have gotten drive-​thru but ate inside because i was hungry.
I plan on not going back for another ten years, or at least not when I’m sober.

The chicken teriaki rice bowl thing was pitiful. But the breakfast ²⁴⁄₇ thing is VERY cool.
Minus 1 star for at least 7 homeless ppl hanging out in the parking lot, it smelled like literal poop outside the place.

I love me some Jack.
It’s great food for what is. Give me an ultimate cheeseburger and I’m a happy guy.
Eaten here twice during my stay in Vegas. Once it went off flawlessly. The second time they packed the entire order in one tiny bag and forget some stuff. That’s irritating and in Vegas traffic, it’s not a matter of going back.
I’ll probably avoid this location in the future.

this location is .7^th of a mile from my house. great location. friendly service with excellent food. the east side is not that bad people come out your bubble!

being so close to the strip im sure they get a bunch of wild folks
the guy in the drive thru was more than nice and when the car ahead of us had a giant order — he knocked 10% off our order just for making us wait. They really know how to keep their 2am-​ers happy

It has been so long since I did a review, I feel badly that I am doing this for Jack In The Box. Especially since I had done one a year ago for this same location… But my experience today was so bad I feel it needed to be documented.
I arrived at 5:05pm. There were two people in front of me at the register. When the man who was ordering was finished the cashier/​manager walked away without saying anything. A few minutes had passed and she was still gone. I was 2^nd in line and stepped to the Kiosk to place my order. Smart thinking on my part, not waiting till the cashier was back from break (or maternity leave).
My order was placed and I waited, and waited and waited. Being tall made it easy to look at the display monitor and see that my order had been in for a little over 10 minutes. But I kept waiting, and waiting.
At 15 minutes I flagged down the Drive Thru cashier. I told her it was obvious I was not getting my food, so could I get my money back? She called to the manager in the back that she needed a refund, then looked back at me and said «your food is ready. Do you want it»? I told her I would take the food.
She scrambled for a moment, then told the manager she better give me the refund.
After a couple minutes of pushing buttons I was given my money back without an apology or even an explanation as to why I wasn’t getting my food instead. I did get a snotty comment from her about them being short of help and how she needed to give the cook a break. (Seemed odd that the cook gets his break at 5pm dinner hour and the dining room closes, but like my brother says, «you can’t argue with minimum wage»).
I went home and began cooking dinner. As it cooked I took the online survey at «talktojackinthebox[dot]com» and gave a pretty bad review. Oddly enough, I had little problem with the slow service time. My gripe was the poor way my complaint was handled.
Now, for the total shocker. In under 5 hours from submitting the online form I received a call from the store’s General Manager. At first thought you would be impressed at just how important that feedback is to them. You might assume that someone in the corporate office saw that and called the GM at home to deal with it. As for me, I was thinking «Who the #@&# is calling me at 9:48pm»?
Being in that restaurant for more than 20 minutes without a single employee acknowledging I was there has me suspect they are out of touch with the customers. Calling me at 12 minutes to ten to talk about it just proves it.
So Jack, here is my summary: I love you commercials, but the customer service is worse than deplorable. If being short of help is the problem I will do everything in my power to assist you. By NEVER returning to one of your restaurants you will need less staff, therefore, you are no longer short of help. Problem solved!

Experience based on drive thru alone… Stopped into this Jack in the Box location for breakfast as it seemed to be one of the few fast food places open 24 hours and I was heading out on a trip at 4am.
It was my first time at a jack in the box and the guy at the intercom was extremely helpful and patient. While the food was a cookin’ he struck up conversation and said he was going to include some free things since we were visiting. This guy and the woman packing the food really wanted to make our experience one worthy of 5 stars. Our order was accurate and the free hashbrowns were hot and clearly not leftover food that was just sitting around.
— 1 Star for the shady characters drinking 40s in the parking lot.

My first jack in the box. Great experience. Ordered at the keiosk amd got some freebirs

Location is in an area that’s a bit run down, but food and service were great. There was a bit of confusion over my order (my fault, not theirs) and they happily swapped out what I’d gotten for what I wanted even though my new choice was more than twice the price.
Also, they have a groovy order kiosk where you can order in an online fashion if the counter lines are long.

(+)
–option of ordering at the kiosk instead of waiting in line
(-)
–dirty
–ghetto
–small
–locked bathroom that you have to ask the cashier person to open.
I didnt order anything but i used the bathroom, they press something from inside that unlocks it. its not very clean…
my friends ordered from the kiosk which was handy and easy, no problems getting what they wanted.
small, only 10ish tables for 4 and 2 tables for 2.
this place is ghetto, sooooooo ghetto. unless you reeeeally want those 2 for a dollar tacos, go to in and out across the street instead (bigger, cleaner, but longer lines)
wish i wouldve read these reviews beforehand, wouldve avoided this place.

Anyone else? Nope? Okay, then I guess I’ll do it. I’ll review Jack in the Box.
When I lived out east, I’d only heard the jokes and rumors about Jack in the Box. That being said, when I saw them sprinkled about out here in the West, I … well, first I laughed and said, «Wow, those really do exist.» And then I thought, «I will never eat there.» Of course, I was wrong, as I made that decree before I learned you could get 3 eggrolls for a buck. And they serve breakfast 24 hours a day. And cheesecake shakes. Oh, Jack, you cater to my deepest, darkest indulgences.
I will say I have learned a very valuable lesson when purchasing sandwiches from Jack in the Box — request them with NO MAYO. If you must have it, put it on yourself. Unless, of course, you’re a fan of having an entire jar of Hellmenn’s dripping down your arm. In which case, you will be in mayo heaven.
I have a secret I will share with you. Jack is my friend on MySpace.