I don’t usually eat at chains unless someone gifted me with gift cards or unless someone else chose and I’m tagging along. It’s how I ended up at iHop on my annual trek to Las Vegas, this past Thanksgiving. With chains, I expect consistency from both the food and the service and I will admit, this time around, both were fine. I ordered a steak omelet and the portion size was decent for my appetite and it wasn’t under or over done. Add some seasoning for added flavoring and I didn’t leave any leftovers. The service was also pretty decent. With how busy the restaurant was, she was attentive and friendly. The one gripe I have about this location is that customers are packed in like sardines. Looks like it’s time for this location to expand or move into a larger space.
Jon W.
Classificação do local: 1 Nellis Air Force Base, NV
Fast service but absolutely horrible. Order wasn’t correct had to continuously call server over to get corrections and tell her to clear the table of cups and plates we were clearly done with. Server acted like she wasn’t listening at all responded with okay to everything yet everything came wrong. When paying the bill to leave the cashier asked how everything was and when I said bad she didn’t follow up at all just took my money. Will not be going back to this location at all.
Stephen C.
Classificação do local: 2 Las Vegas, NV
This place used to be great. I don’t know what food they are using now because the food is bland and has no flavor. The staff there are not good with customer service. A person should not have an empty cup for more than 3 minutes especially when the place is not busy at all. The waitress should come around and ask«How is everything?» And none of them do that. The only thing they do is refill your drinks after they been on their ohine for 10 minutes asking about friends while laughing and giggling. I would not reccomend this place to anyone.
Asia A.
Classificação do local: 3 Henderson, NV
Fairly disappointed on how this locations service standards are taking a turn for the worse. I used to always come to this location and the service used to always be amazing, but for some reason it has just taken a turn for the worse. There aren’t any new faces serving so I’m wondering why every server is so inattentive. I get here at around 8:30ish and I have to wait to be seated for about 5 minutes. Sure 5 minutes isn’t that long but it’s pretty long when you stand right in front of the host stand and no one greets you or tells you it’ll be a few moments and will turn their head as if trying to avoid you when eye contact is made. Not okay. Once seated my drink did come out right away and it didn’t take too long for my server to take my order. My food came out exceptionally fast which made me almost forget what had happened when I had arrived but of course something went wrong. Someone, please, explain to me how you are supposed to eat pancakes smothered in strawberries with no utensils? I asked for hot sauce and syrup and my waitress said if would be one moment. Again about 5 minutes pass and she’s walked past me about 3 different times with no hot sauce nor syrup. I actually had to ask a different diner if I could use their condiments and when she walked past and saw this happening apologized still with nothing in her hands! I couldn’t believe that had happened. Overall the food was the normal ihop quality that I remember but the service will keep me away for some time, or I’ll take the drive to go to another location.
Tam L.
Classificação do local: 4 Irvine, CA
iHop is starting to grow on me with their seasonal clever creations. This time it’s the banana pudding pancakes. Even comes with miniature Nilla wafers. Weekday specials are priced reasonable. The only complaint I have is their juice prices.
Pablo F.
Classificação do local: 4 Las Vegas, NV
I wasn’t expecting much since I’m not a fan of diner chains like IHOP or Denny’s. But I’ve been here twice now recently and idk, maybe I had too low of expectations or maybe they truly were enjoyable experiences. First time there I had strawberry pancakes with crème filled French toast. My friend ordered the Belgian waffles. The portions were humongous! She didn’t finish half of hers, but I’m a hungry man so I finished mine and hers. They service was fast too, but then again it wasn’t busy. This second time the service was just as pleasant but a bit slower. It was pretty busy though so I gotta take that into consideration. I ordered the chicken florentine crepes(substituted mushrooms and onions for red peppers). They were fantastic!!! And not just for IHOP. I mean after all I did see a review that said«eh it’s IHOP, not great but not the worst». I’m sure we can all relate and know exactly wtf he’s saying. Lol. But I gotta say, they’re 2 – 0. And those crepes were good enough that they’d be the reason I would come back.
Nataly A.
Classificação do local: 4 North Las Vegas, NV
Well our waitress disappeared after giving us our drinks so we had to wave our hostess down to take our order because we were starving. Ultimately the hostess made up for the waitress disappearing. When the waitress reappeared the hostess kept taking care of our table. Guess the waitress was too embarrassed to come back. Lol … Good food though
Megan C.
Classificação do local: 2 North Las Vegas, NV
For the last few months I have noticed a sewage smell in the restaurant and it’s really off-putting. I went so far as to ask a server there and she said something along the lines of that there’s a sewage treatment something or another underground and they can’t do anything about the smell. The smell is even worse in that bathroom! It’s hard to enjoy your average IHOP meal while smelling sewage.
Dang N.
Classificação do local: 3 Huntington Beach, CA
It’s iHOP. Nothing too special about this place, food is solid. Ordered a pancake and eggs and it’s all just fine. nothing spectacular.
Randy W.
Classificação do local: 4 La Quinta, CA
During EDCLV2014, I stayed at the Value Place next door, so I gave this IHOP a try and was pleasantly surprised. Over that 4-day stay, I went twice and each time given great service and good food. My most recent visit was yesterday and I witnessed another table giving the manager, David, a tough time about waiting too long and demanding that the food be free. He nicely told them that he would go check the security cameras to see how long they had been waiting so he could ensure that wouldn’t happen again. While he went to check the cameras, those guests left quickly! Obviously, they just wanted to complain in hopes of a free meal. How disgusting but par for the area. We were seated promptly and with a smile. Our server happened to be Dawn, an assistant manager, who gave us lightning service, drink refills without asking, and the VIP treatment. But wait, she did that for all the guests in IHOP at that time. I question the other less than stellar reviews for this place as over the last 3 months, this IHOP has been consistently good. I would not hesitate to go back to THISIHOP, other IHOPs not so sure.
Ashley B.
Classificação do local: 4 Las Vegas, NV
Near Nellis AFB I have often found myself here with my husband on lunch breaks or quick breakfasts. Pleasantly clean and free of grunge. This IHOP is decorated in a military fashion with helicopters hanging from the ceiling and accents of patriotism strewn about. Service is quick, to the point, prompt, and amiable. Service men frequent here — they expect food, they expect to pay, and they expect to leave. But — you will find families here too, most of them military. Food is decent IHOP fair. Pancakes, omelettes, skillets, etc. The cleanliness and service is why I will return. Plus I adore the multiple types of syrups IHOP has for you on the table(so maybe it is all high-fructose corn syrup flavors, oh well). Plus ask for maple warmed up and they will be happy to bring it to you.
Noemi H.
Classificação do local: 5 Loveland, CO
The manager I believe his name is David was awesome! He sat us and took our drink order as soon as we sat down. I noticed that the employees were great full and happy to have him around because he seems like he really cares about service. We ordered or meals and He noticed our food wasn’t out yet so he went and told us our order was stuck in the machine so he was going to give us a discount for the wait. We didn’t even realize it was taking awhile so when he informed us we were surprised but very happy and great full. I’ve never had better service.
Minako S.
Classificação do local: 3 San Jose, CA
I don’t go to IHOP often, but I was craving breakfast food and found this where I was at. IHOP is overpriced… For a $ 15 meal, I feel I can get it for half the price at Denny’s. If a meal already comes with multiple sides, then it’s already pricing. Otherwise, to add sides, everything costs money and the cost adds up. I had a spinach, mushroom, and sausage omelette with egg substitute with hash browns and it was good, but not filling enough. My friend had some french toast, pancakes, sausages, eggs, and bacon, and did not enjoy most of the stuff. It was just ok. Service was fine. They do give you a whole pitcher of coffee which is nice.
Jai W.
Classificação do local: 1 Oceanside, San Diego, CA
not happy with the service here at all. our waitress was ClaudiaA who disappeared and didn’t come back for 20 minute increments which led our food to come out cold and 20 minutes apart. I will not recommend this place to any friends or family visiting in the area.
Megan S.
Classificação do local: 5 San Diego, CA
My fiancé and I ended up eating here two mornings in a row while staying in the not-so-super Super 8 around the corner. Okay, not only is it a chain, but it’s an IHOP, and yet I’m giving them 5 stars. Here’s why: + There are a few not-completely-terrible-for-you options with their Simple & Fit Menu. The Blueberry Harvest Grain ‘n Nut Combo clocked in at 440 calories, was delicious, and left me full but not uncomfortable. + They offered sugar-free syrup. I even got a brand-new, still-sealed bottle the first day. Score! + The iced tea was fresh and pretty strong. I like a good iced tea kick in the pants in the morning to get me going. + Even on the Saturday and Sunday mornings we were there, they weren’t busy. + Service was excellent. Fast, friendly, considerate, etc. What more could you want? Options were limited in the area and our sucky hotel stiffed us on breakfast(coffee and a juice machine do not constitute a continental breakfast, yo), but we actually enjoyed our mornings at the IHOP! Whudathunk?! :-)
Jared N.
Classificação do local: 4 Las Vegas, NV
I’m not a huge fan of IHOP and I’ve had some shotty experiences at multiple locations across the country. This one on Craig Road next to the Howard Johnson is alright in my book though. Service was friendly and the food was not too shabby. I ordered the chicken and waffles. It was supposed to come with honey mustard but they brought me ranch dressing. Whatever. I don’t care much for ranch but I was not going to argue over it. I don’t use much dressing for my chicken anyhow. My mom ordered the pumpkin pancake combo with hash browns, eggs and bacon. I was shocked that she finished her plate. She tends to be a light eater. Either the food was simply that good or she was absolutely starving. My step dad got some other combo. I think I saw pancakes, stuffed french toast, eggs, hash browns and toast. A total carb fest with a splash of protien. Whatever he got he enjoyed. And both my mom and step-dad were happy to see butter pecan syrup on the table. I used traditional. I guess I’m boring that way. When it came to settle the bill the 20% discount for being a Howard Johnson customer was not applied right away. The staff were quick to admit the error and ready to fix it. They were even good enough to bring the new receipt to our table having seen my step-dad hobble up to the counter with his bad knee the first time. For this level of service, IHOP gets all the credit that is due.
Christina P.
Classificação do local: 3 Orange County, CA
Was staying at the Howard Johnson across the street, and even got a discount for showing our room key. Service was nice and prompt and food was tasty. Typical IHOP food, but instead of going with breakfast, I got a club sandwich and it was delicious!
Chelsey V.
Classificação do local: 1 Sacramento, CA
Was told they deliver to Nellis Suites. Too bad I’ll never know because no one answered my 6 attempts to call at 5pm.