Ideal Lawn & Landscape Maintenance

This company’s service was horrific! I purchased a groupon type deal through Amazon for $ 39 lawn care service. When they came out to my house to give me an «estimate» they quoted me $ 250 to do my yard! When I complained to the manager Charles Haddock he asked me to call him, which I did. On the phone call he gave me some lame excuse that restrictions apply if the yard is «really bad» when in fact the small print on the deal mentioned no such stipulation. He then proceeded to tell me that it’s not a big deal to lose my business — that he isn’t going to argue with me over a $ 40 refund when they got so many other customers off the deal. GREAT customer service there Charles. In any case, he agreed to send me a check. After two months of emails not only did I NOT receive a check he also stopped responding to my emails. I eventually got the refund from Amazon (yay Amazon) but I would caution anyone against using this company — they only see you as a number to their bottom line. When I looked today — their website was down. I can’t imagine why except MAYBE they lost so many customers with their crappy service that they can’t afford to keep their site up!