iclean

Long story short: they are not honest about the services offered, do a mediocre job, and take weeks to cash your check… Here’s the short story long… I was having guest from out of town for Christmas and wanted to have a deep clean done of the house. I researched companies and found the billboard for the deep clean service from iclean for $ 199. When I looked at their website it showed the same service for $ 180. The sales person in the main office honored the deal. I was told the deep clean included 2 maids for 5 hours, a total of 10 man hours. The ladies packed up to leave at 4 hours and said the the main office told them only 4 hours. The ladies who came were nice, but did a mediocre job overall. My priority was the blinds, window sills, and baseboards. They didn’t even touch the blinds in my living room which are right behind the couch thus super visible! The fridge was not cleaned, The lower parts of the furniture were not polished. The kids beds were not polished. At the follow up call I let the office know and was promised a 1 hour make up clean. He was supposed to call me back after Christmas. I have still not received a call back and it’s over 2 weeks later. I called to sort it out today with the office and was told that the $ 180 deal does not exist (even though is is plainly on their website) and that I was not owed any make up clean. I would not book this service again. Avoid the hassle and go with a more professional company!!!

I have been using iclean for about 2 years and couldnt be happier! The ladies do the best job of any housekeeper or maid service that I have ever used. They call to confirm your appointment and will come if you need them last minute. My hardwood floors are always spotless, they get every last dust bunny even behind furniture, and get a ladder to get the hard to reach spots, and even clean lamp shades and plantation shutters. I recommend them to everyone!

I’ve used this service twice before. The first time I would have given 5 stars. I asked for a deep cleaning and I was quoted a great price. The two women did an amazing job. I gave them a nice tip and they were very appreciative. I was so happy with the service, I didn’t even shop around the next time I needed a deep cleaning. The price I was quoted was not at good, but still more than fair. However, two different women came, and they didn’t really do a deep cleaning. The cleaning was at least average though, nothing to complain about. But after they left, I found my toilet backed up. I called, but the woman who answered the phone said the ladies told her nothing happened. So I took her at her word… figured maybe one of my kids accidently flushed something they shouldn’t have (even though they swore they didn’t). Well… 5 months later that same toilet has backed up twice more after being snaked. This time, the plumber finally snagged the stoppage instead of just moving it around. It was a steel wool pad. Thus the one star… because of the $ 1,175 in plumbing bills I have incurred since this happened.

I used IClean about a month and a half ago for a deep clean after finding their coupon in my zip code magazine. They were able to come the same day I called and the two girls did an amazing job!!! Unfortunately, I paid in cash and couldn’t remember the name of the company and had to use someone else the last time I had my home cleaned and was nowhere near as happy with the results but thankfully figured out from phone logs and will be calling IClean to come back out!

I paid $ 140 to have a deep clean a couple of months ago and it was an decent job but they didn’t get the refrigerator wiped out or dust the 1 small pot shelf in the kitchen. (Kinda annoyed) but I was happy to have help. So I hired the service to do a standard clean $ 120 and they were here for 2hrs 45min a so so job I didn’t see until they left that they didn’t mop the kitchen or the entry way, just swept it with the vacuum.. and forget dusting pot shelves, inside of stove or fridge… I’m really mad at myself now because I always tip and this time I shouldn’t have.

I used iclean to clean my house prior to having guests stay for the weekend. They did such a great job. The whole house was cleaned to my liking. They even did little touches like folding the toilet tissue rolls and bath towels into little designs. My master bathroom roll looked like a little tuxedo and bow tie! My house guests complimented me on how clean my house was. They called a few days after to see how my experience was. I will definitely use them again and refer their services to family and friends.

Very good cleaning service. I used them to deep-​clean clean a rental we moved into recently. It was money well spent! Their communication was excellent and they even called a few days after the job to make sure we were happy. I look forward to using them again soon.