Husker Automotive

These guys were probably the worst people in the history of man. They really are the most corrupt people…
Story goes I see a sign free diagnostic test that was a lie… The diagnostic test is only free if they fix what’s wrong on the car… So with all the «problems» I had it would cost me $ 346 and he said that might not even fix my problem…
It was even more unprofessional when he was joking telling a mechanic about taking the Beamer out for lunch. What was even worse he was smoking around cars with car hoods up… Idk about that but isn’t there a ton of flammable items in a garage full of cars…
If you come across this place and you need something done don’t come in. I just left and I feel as if they did something to my car… I couldn’t see because I wasn’t allowed to watch my OWN car get a diagnostic check…
Bottom line if you meet a guy TOM in there run the other way he will probably rip you off and lie to you like he did to me.

Took my jeep to get an oil pan leak fixed and haven’t had an issue since he installed it. Good guy to talk to knows tons about jeeps!

Ethically corrupt. Get a second opinion to avoid costly unneeded repairs and verify that the maintenance your paying for is actually being done.
I would question whether any positive review is a friend/​family/​paid shill.

Terrible work and terrible customer service.
I brought my car in to be fixed for an overheating issue. He said he fixed it, I paid him 1500 dollars and left. 2weeks later same problem so I bring it back to him figuring he had to have a warranty for such an expensive repair.
Nope changed me another 1500 to fix it the second time. Now, the issue is happening a third time. A call to the shop gets you all the excuses in the book from a very angry man.
Speaking of which, this guys customer service skills are terrible. He needs anger management classes. He yelled at both me and my wife at one point threatening to have our car impounded because we hadn’t picked it up. The odd part is my car had just been finished that day and was sitting for maybe 3 hours at that point.

To bad there is not an option for zero stars! I should have look into this place and read the reviews before I had my brakes done here. The owner Tom is aggressive and condescending. After spending $ 370 on brakes the work was questionable at best and didn’t last. When we took the truck back to him he gave every excuse in the book why it wasn’t his fault. He finally said he wanted to make things right which was a good sign. However, that turned out to mean he would charge me again to repair the brakes. Needless to say I got my truck off his rack and left and will NEVER go back. I highly recommend staying out of this garage!

I took my 2000 Dodge Durango to Husker for a heater core replacement and could not be happier with both the service and quality of the work. Heater core replacements require dropping the steering column and tearing out the whole dash. The owner, Tom, called me and updated me regularly with pictures of the work. In addition to recommending replacement of a few other components that had been compromised because of the cracked heather core, Tom gave me the opportunity to come in an see the progress on my truck. These guys gave me sound advice that I weighed carefully. The replacement of the recommended components, I believe, was the right advice. Tom also gave me a box with all of the old parts. In addition to handling my heater core, these guys changed some corroded and leaking freeze plugs on the passenger side. I really appreciated Tom’s no-​nonsense approach to handling my truck repairs. I also appreciated the cleanliness and organization of his shop and work areas. I dropped my Durango off on Saturday morning and picked it up Wednesday afternoon. I wholeheartedly believe that Tom runs an honest shop with great integrity. My truck has more than 236k miles and I will be taking it to Husker Automotive from now on when it needs work. Tom runs a first-​class operation at Husker.

Tom is the worst mechanic I’ve been to. What a scam!!! Charged me $ 190 to look at my car but would wave that if I did the over priced repairs with him. He started yelling at me when I tried to dispute the charge, what a jerk! Never go here, seriously!!!

Had a very good experience. Dropped off my Jeep on Saturday morning at around 8am, diagnose, called me, got parts and fixed and was back to pick it up by noon. Good communication and pricing about what I expected. Overall, I would say that I have no problem bringing my Jeep back to Huskers.

Thomas Bergman owns this place and he is an angry rabid barnyard dog. I had repairs done there for $ 1200, which turns out to be questionable, because the engine light was on. I was pressured into deciding fast because according to him the parts had to be ordered by 3 or he couldn’t get them until the next week. Not so strangely, he told me this at 2:50. He promised me on his marine honor that he guaranteed his work for a year. Shortly after I left, the engine started the same noises. It took me a few months to get back there as it is not close to my residence at all and its not easy to get to for me. I parked the car unless I really needed to go somewhere until I could get it back there. I took it somewhere else and they ran a diagnostic and it indicated it was the same issues. Unfortunately the receipt was stolen when my car was broken into so I didn’t have it but I did have the credit card receipt that clearly said, Huskers Automotive and the amount paid. He went off on me that he doesn’t keep receipts and he sends them every month… or six months… or whatever… to Utah to a storage unit, He told me the light could be on for either 100 reasons or 1000 reasons or 2000 reasons… or it could be any one of 2500 parts or 1500 parts… this is the crazy tirade I was subjected to at this place. He can’t run a computer because cars hit the power box on the street. Is that relevant for anyone? He kept shouting that he was trying to help when he made no move to help at all… he just shouted and ranted about his personal life and that he didn’t want to work for free and blah blah blah. His mechanic came out and remembered exactly what was done but still Olé Tom would not stop foaming at the mouth. The mechanic told him to stand down and back off and shut up to no result but that Tom accused him of feeling free to give away money. I finally got his face out of mine and my car and left. Shortly thereafter he calls me and leaves a voice mail that he found the receipt after all and would diagnose the problem if I brought it back. OK. Sounds reasonable? I should be subjected to going back to another escalated abuse session? He was out to lunch when I arrived and no one else could «write me up» so I waited over 30 minutes and Tom shows up already escalated and proceeds to attack me for over 30 more minutes.
This is a warning… if you want to be abused then bring your car here for service. This guy has major personal problems and, in my opinion, may have addiction issues that supersede basic logic. He’s the worst kind of skank businessman in my opinion.

My vehicle had its transmission go out at 9pm one night. Being new to the area and not knowing any good shops I resorted to the internet to find a close shop to where my truck broke down. I found a decent repair shop in the same parking lot of Husker’s. Not knowing the shop had closed down a month prior I had my vehicle towed there. The tow truck driver advised me the shop was out of business once he towed my vehicle there but told me about Husker’s being in the same lot, so I left my truck there to avoid another tow bill
The Next day the owner called me and I told him exactly what was wrong with my truck and I was looking for an estimate for repair, as I know transmission work can be expensive. In the mean time, I called a couple other places to get a few quotes to change the transmission out to make sure i wasn’t getting ripped off… The owner called me back and told me in fact it was the transmission and gave me his price to fix it. His price was over 1500 more than several other shops in the area! When I told him about this, he started yelling and cussing me out over the phone. I asked him several times to calm down and not to speak to me like that but he continued to do so. I ended up hanging up on him as I was not going to take that. He ended up calling me back and stated that I owed him $ 200.00 dollars for his time to give me an estimate. After another brief argument about the $ 200 I just agreed to pay him just to end my contact with him. He then refused to take any payment and stated that he was the being the better person in this deal and would walk away with the loss.
My experiences is similar to the other reviews, who the owner claims his ex-​girlfriend is just giving him a bad name. clearly its not when I had the same experience as the others. If I could offer one suggestion to the owner, seek some anger management and let someone else handle the customer service end… stick to turning wrenches if your good at that. I’ll take my business elsewhere.

Crazy story! First off, I originally came to Professional Brake Service due to the rave review of fellow Unilocalers. I stop by on Valentine’s Day around 4pm and they’re closed. No biggie, I figured they went home early to celebrate. The guy next door at Huskers Auto approaches me (I later learn that he’s the owner and a total nut) and says off the bat, «You’re gonna let some non-​certified mom and pop shop look at your bmw?» I didn’t really care for the sarcasm, but just wanted to make sure my car was safe to drive. So I reluctantly allow him to take a look at my car. He drives it around like a friggin lunatic AND THEN SAYS IT’S A MOTOR ISSUE. WTF?! I had already read reviews about this place, and they are not good. They are such scammers. STAY AWAY!!!

I called a head to see if they could take a look at my jeep. First off the guy whom answered the phone was rude & didn’t listen to anything I said. Once I got there I waited in there waiting room for 20 mind after I started watching the time & still no one helped me. So I went next door & was taken care of right away.

I’ve been on a roadtrip for the past 2 weeks and my car was making an awful loud sound and I was having a panic attack. Took my car here first thing in the morning, and the owner, Tom, took care of me right away. He gave me a ride back to my friends house (!!!) and called me within an hour, even offering to pick me up if I needed it or didn’t have a way back to the shop. Super good guys working here, and fast service. Don’t listen to these 1 star reviews of people getting pissed off because the owner doesn’t seem friendly– your car will get great service fast, and its reasonably priced!

We waited to get our AC serviced. The owner was on the phone for awhile so we decided to go next door to Purrrfect to check out the prices. As we were leaving, the owner came out yelling at us. I was horrified and disgusted at how the owner reacted. Horrible service and yes we went to Purrfect to seal the deal! Not only did we get an amazing deal for a new condenser but we had awesome customer service. NEVER AGAIN HUSKER!

Took my car in to the replace a hose that connects to the radiator. After inspecting my car Tom said I needed the top and button hose replace and the gasket. The only item needing to be replaced is the top hose. Then he checked my a/​c and told me it would cost $ 190.00 to replace the a/​c hose. He charged me for a/​c inspection and also charged me $ 40.00 a/​c coolant. When I checked the level on my coolant it was not even filled! The owner is not friendly.
this place will RIP YOU OFF any any opportunity.
Its so hard to find an Honest Automotive Shop. Many of us do not have extra cash to spare.

Took my car here with no appointment. I was greeted friendly. He said he would drive and look at my car and call me with the results after I told him what was going on. He called within 2 hours. I think it only took this long because they were slammed, and I didn’t have an appointment. Within 2 hours of the call back, I received another call saying the job was done. The price was incredibly reasonable. It is a local small business, run by a Marine veteran. Tom, the owner, was friendly and courteous. The 1 star review that was given gave me pause, but I am glad I ignored it. I now have a mechanic close to my house that I trust!

Visiting Vegas for the weekend! Woke up to our car not starting! Took it to Huskers and Tom was very helpful and knowledgeable! He made us feel like we know him for years! He had us in and out in about 4 hours! Thanks for all your help! Frank

The biggest scam in Vegas! The owner is a real weasel and will stick it to you really good! I took my car in to get a second quote outside of the dealer quote and his quote was double for the same work. When I expressed I wanted a second opinion he flew off the handle and started yelling at me. He first quoted me 900 and when I mentioned after he started yelling that the Saab dealership only wanted half that he got really upset and freaked out– he then tried to drop the price if I would accept his work with no guarantee it would stay fixed long. He then charged me 100 bucks just for looking at it– guess that’s his way of scamming you in to his big prices– what a jerk and a thief– hope someone reports him and he doesn’t continue to get away with this. The first review of 5 stars must be from them bc no one in their right mind would give this sham a 5 star!!!

The owner acts very friendly– like a father figure almost, and the minute you question him (whether you don’t understand pricing or the car issue) he defends every word and doesn’t listen to the costumer. One other employee that I dealt with was the same way. The owner promised me a tow truck «with in minutes» to tow me to his station and he’d dropped the charges if I got my work done with him. I agreed, however the tow truck came 45 minutes later, as I sat in my car (outside temp: 100*). I knew it sounded too good to be true; the charges were still dropped as mentioned before. I explaind to the owner what I thought may be wrong with my car because I was having previous issues, just so he wouldn’t have to spend hours trying to find something. I explained I wasn’t 100% sure and to please let me know if it was something else. It was in fact something else, I agreed to having him fix it (car was undriveable, no other choice). In the stress of everything I realized it cost more than I could afford that day. I told him I’d come back the next day to pay/​pick up my car. The store claims to offer financing but none was offered to me, I would have taken it. I called the owner the next morning to ask what the break down was of the total cost because I forgot and he got very angry with me, claiming I was questioning his store. All I wanted to do was call a few other shops to make sure I was paying the right amount, I wasn’t going to take my car and not pay, I just didn’t have time to research the issue when it happened. The owner went on to lecture me about how he bet I would bring in 40 pages from the internet on different prices; how I should find out why Outback steaks cost $ 16.99 and why the Bellagio can charge $ 200; he told me to search for plane tickets 30 days out then check back 3 days out and figure out why the price went up. All of this actually made me think he was screwing me on prices. I apologized because clearly it was offensive to him that «me», the consumer who has the right to compare prices, actually asked for the individual prices. He also got mad because he thought I was calling him a liar as I thought one thing was wrong with my car yet it was something else. I clearly re-​explained what I typed above. I told him I didn’t mean to strike a chord and upset him; I’d be by later that day to pick up my car and he hung up on me.
Now, the prices were right, I’m new to Nevada and I called places I used in the past because I knew the employees, I felt it’d be a good comparison. So I have no complaints about the price for parts however I was charged $ 95 just for someone to look at my car. Most shops charge around $ 70. I was at his mercy, my car broke down 20+ miles from my house, I had to go somewhere locally.
In all, I would never go back to this place. The owner is the kind of person who is super friendly until you (the customer) speak up. Horrible customer service. If he would have been nice to me when I called back, I’d probably kept going back even to get my oil changed. If I like a company I stick with them, no matter the distance.