Holiday Inn Express Las Vegas – South

5 stars, because in a world lacking customer service, this holiday inn reminded me of what its like to be cared for as a customer.
We were given a deal from a resort (Desert Inn club) and were told we would have a suite with 2 separate living areas (2 boys 2 girls on this trip). We wanted the girls to have some privacy. The resort made it seem as though we would be staying on the strip, have an awesome room, and great service. Turns out, the stay would be carried out at this very holiday inn, which was off of the strip. Although it was a bit misleading, we were still excited about a free hotel.
Well when we got to our room, it turns out it was not a suite at all. It was a single room with double beds. Me and my friend decided this wasn’t the ideal situation for us. So we anticipated going to the front desk and just paying for another room.
Well fortunately Nick (one of the managers) was the most amazing customer service rep, and realized that many patrons were leaving the holiday inn disgruntled because of the Desert Inn’s misleading ways. Because of this, he gave us our own room FREE OF CHARGE! Maybe that seems excessive for a 5 star review, but considering there were no negative points about the room or the hotels service itself, the holiday inn is fully meriting of a 5 star review.

Great experience, love to have breakfast available, the coffee was outstanding. The staff was very friendly. The room is very comfortable and clean.

Newly renovated room have an extremely strong smoke smell. Room had to be called downstairs to be cleaned and then not done completely. Front desk service not helpful, none will tell the hours for breakfast. Guessing 9 am as came down at 9:15& there was no warm food and cereals were being taken to back room. No dining information in room book… was told to look on line

Clean and friendly. The check in process was easy and finding our room was a breeze. They were also helpful with getting us a fridge in the room and a safety deposit box.
Giving 4 stars because the reconstruction they were doing started too early and was kind of loud.

Could not get a room on the strip, so we stayed here. The staff was friendly, the room was clean, although the furniture could be updated (But they are in the process of redoing rooms). The normal breakfast buffet, checked on and refilled the whole time we were down there, by more than one staff member. The bed was, as usual for Holiday Inn Express, soooo comfy!!! And a shuttle that runs to the strip and back to the hotel every hour until 1am. We’re at The Paris Hotel now, and let me tell you, the bed is NOT comfortable. I would definitely stay here again.

Probably one of best alternatives to getting a hotel on the strip. I wasn’t sure about whether to have a car in Vegas, but with their frequent shuttles to the strip from here, it made it all the better and I didn’t need one. Every half hour between this hotel and Mandalay Bay and every hour between this hotel and Aria.
Hotel staff was fast, courteous and helpful. Free water, lemonade, and coffee in the lobby throughout the day to hydrate up, even when it’s not breakfast hours.
The only reason I’m giving it 4 stars instead of 5 is because they haven’t quite finished the renovations yet, and so my room wasn’t renovated yet, and there is some construction work going on, but the next time I come or you come, it’ll be fantastic!
I would definitely come back here!

Checked in, took bags and family to the room. Within the first five minutes of being in the room (putting bags down & using the bathroom). We get banging on the floor and a call from the front desk saying we are being to loud, ridiculous. Walls are paper thin.

Saturday night stay $ 179.00 so no this is not a discount hotel any longer. I stayed here for several reasons I had an early flight and this hotel is extremely convenient to get to the airport, secondly I could park close to the entrance and had a short walk. My last stay in Vegas a few weeks ago was at the MGM Grand it was much cheaper and nicer but there were some issues and the parking garage was about ½ mile from my room (no exaggeration).
I found the staff to be friendly and accommodating and the shuttle bus to Mandalay Bay was a good option last trip back to the hotel is at 1:00 AM and the first trip to the airport is 5:00 AM not exactly what I wanted to hear since I had a 6:00 AM flight so I kept the rental car. I had a 4^th floor room facing the strip and it was okay nothing more than the bare essentials but clean and quite. I probably won’t stay here again simply because I won’t put myself in the same situation with the early morning flights and it’s just cheaper and the accommodation options are better on the strip excluding the one I mentioned above. Over-​all not a bad experience just nothing special.

This is the regular hotel I stay whenever biz take me to Vegas. Just another Holliday Inn express. Internet sometime spotty, some room are not maintenance well. Overall it is clean, quite, free breakfast.

Bait and switch on pricing. Made reservation thru IHG. Show up at the hotel waited over 10 min for the clerks to get off the phone or just want to help. Then the price doubled. Manger no help at all. Little rude.

is there a shuttle service from the airport to this hotel? anyone done the time sure presentation?

Awesome! Clean. Friendly and personable staff!
We needed a place to stay in the area and did not need any of the Vegas amenities. We were traveling through one evening late with 4 kids. There was a shuttle service to and from the strip –had we wanted it.
Room was nice and large. Large enough for a baby carriage, a baby sleeper, and a sleeping bag for the next youngest. The 2 oldest shared an extremely comfy queen sized bed as did hubby and I. AC cools nicely.
I would definitely stay here when visiting Vegas for pleasure too. Inexpensive and now «resort» few!

It’s 7:30 am. Time for breakfast. Let’s see… Hmmm… no eggs of any kind. Do I want a plate of sausage gravy or some turkey sausage? Maybe a banana that was ripe about 2 weeks ago. Maybe I can have both the gravy AND the turkey sausage…
After 10 minutes of this and watching Magdelina make sure that there were PLENTY of froot loops to go along with the over ripe bananas, the sausage gravy, and the turkey sausage, I grabbed a cup of coffee and went on my way… Hungry.
There are literally HUNDREDS of hotels in Las Vegas. Stay elsewhere.

Well, here’s an update. We stayed at this hotel a couple of years ago and we had a great first impression, new room, good service etc. This time we had a little bit different experience. The hotel staff at the front desk is not attentive. They sit behind their little wall, away from the view of anyone, where you have to call out to see if anyone is there (this happened on multiple occasions). Their rooms are going downhill and are not being maintained. Maybe we just stayed in a new or newly renovated room last time but our room this time was definitely not the same. In a another couple of years at the same rate of deterioration I would probably skip this hotel all together. Also, if they have a room that sleeps 5 (two queens and a pull out) why don’t they stock the room with sheets and blankets for the pull out? Why offer something and then make the customer call down (twice!) to the front desk to send someone up with the needed (standard items that should already be in the room) items all the while waiting around for them to show up. Put the linens, blankets in the room — it’s a simple request, and one that should have to be pointed out. Breakfast, yeah, a standard not so great breakfast. Breakfast is a 5 out of 10.

Pretty good value. I got a handicapped room (only room available) it was butted up against the laundromat and pretty noisy. I recommend not getting a ground level room and away from the elevator. Room was clean and the AC worked great. The breakfast started around 6:30−7 and was great everyday. They have an awesome pancake machine that would make two pancakes in about a minute. The shuttles from the New York NewYork and Mandalay Bay were pretty close to being on time all the time. The shuttles were awesome to cut some of the walk off to and from the strip. Over all this is not a bad place!

4 stars because despite the lack of Vegas glitz & glamor, this place managed a half a mile commute to the strip at $ 50 bucks a night – ON THE WEEKEND for us!
The beauty of the Holiday Inn Express is that it doesn’t feel like a $ 50 per night joint. The amenities are clean, the staff is friendly and attentive, there’s free breakfast and a clean pool :)
The room was well maintained and despite it’s simplicity compared to STRIP Hotels (spelled ARIA), the environment was 100% liveable and breathable. Clean sheets, comfortable mattress, 20″ COLOR (haha) TV, and nice sound dampening.
If you ever need to save cash so that you have more money for the FOOD, SHOWS, CLUBS or GAMBLING, do NOT think twice, book Holiday Inn Express with the confidence that you are not throwing money down an asbestos, cockroach infested, hell-​hole.
5 stars for a no-​frills, clean and wonderful experience in Vegas. CLEAN being the key word – my Vegas trips aren’t always CLEAN, if ya know what I mean (nudge, nudge).
Thanks Holiday Inn Express… see ya again soon.

This location is ok. Not great, but not terrible. Like most Holiday Inn Express locations, you can hear just about everything going on in the next rooms and hope that you don’t have anyone in the room above you.
Breakfast bar was well stocked and the attendant was friendly.

We love staying here. The staff are very friendly, and comfort rooms. internet access, as well as free breakfast. This place is great if you don’t like to stay near the strip, but also is not to far from it.
The only reason I don’t give it a 5 star is because in all our stays I’ve seen a extra fee. But they right away take care of it with no issue.

This is the first of a multi-​part series of reviews for different restaurants and such in Las Vegas. Read my other reviews for the complete «saga». Okay, I’m done with the shameless plug.
Short term or extended, I highly recommend this lodging for staying in Las Vegas. This location is reasonably close to the Strip, has a great shuttle service, comfortable lodging, fantastic complementary breakfast, excellent pool and fitness facillities and a super friendly staff.
I stayed with several friends/​colleagues in one of the «suites» for a three day weekend. The room we stayed in doesn’t fit my usual defintion of a suite, but was very comfortable with two beds plus a sofa pull out which was reasonably comfortable. The room also had a microwave/​fridge combination– perfect for groceries if you want to eat out less.
The great thing about their breakfast is that the food quality stands toe to toe with eateries many of the local greasy spoons. The eggs, although not as good as mom’s cooking are surprisingly good for a complimentary set up. Unless you are particularly finnicky, «where do you want to go for breakfast?» will not come up during your trip.
The fitness center boasts two treadmills, a ski thingy, and some other sort of rowing or skiing contraption. So long as no one is sleeping in the adjacent room, the staff will allow you to use it after hours.
The pool was pleasantly warm, and the jacuzzi was in clean working order as well.
My only gripe about my stay was the odor of cigarrettes and cheap hookers that assault you when getting off the elevator on the 4^th floor. Ok, well maybe just cigarrette smoke as I wouldn’t know what a hooker cheap or otherwise would smell like (really, I wouldn’t!). You can certainly request non-​smoking rooms, but I believe they are only available on the first floor.
Overall, this was a great base of operations for my trip to Las Vegas.

This hotel is really about saving money while being close enough. The rooms are nice enough with the 3 Vegas essentials: A working AC, heavy curtains you can pull to block out the sun, and round-​the-​clock front desk service. There are 4 shuttles available: one that heads south into the residential area of Vegas (odd), and then airport, Mandalay Bay, and MGM. Unfortunately MGM is only about halfway up the strip, so Downtown/​Old Vegas goers have some walking to do — unless you ride The Deuce, a city bus for $ 3 each, or the Monorail, leaving from MGM for $ 5 each.
The shuttles run 7am-​midnight, which is a very poorly chosen schedule given the core hours of Vegas-​goers — after the shuttle shuts down, smart visitors can walk to Mandalay Bay (.8 miles, across the Russell Rd highway bridge) and take the Excalibur/​Luxor tram for free, which drops you off next to MGM — then you have The Deuce and Monorail for the rest of your excursions.
Being off-​strip but close has a major advantage — driving from this hotel is a breeze. Exiting a hotel onto the Strip is a nightmare of a drive.
Staff was friendly and the front desk was always manned. There was a good breakfast menu, free 6 – 9, but no one is waking up at that time in Vegas. A special treat for us Californians — Dunkin Donuts was close-​by, including a 24hrs one on Tropicana and Pecos. Wifi was provided for free, no password, and reasonably fast.