Guess

Spent about $ 1200 in one weekend at Guess alone a few months ago. One of my purchases was a purse. After two months the purse strap broke. I love Guess purses and have been a loyal customer with Guess. I got ahold of Guess customer service asking if I could get the same exact purse exchanged it get it fixed. After sending them copies of my ATM purchases of $ 1200 in a weekend that was not good enough because it wasn’t a receipt (I don’t know a single person who keeps all of their receipts.). I am so disappointed and frustrated with Guess. I’ve always said «You get what you pay for». I don’t mind spending good money on nice things, as long as they are worth it. Well, apparently Guess is not one of those places. High prices, cheap material and horrible customer service. Very sad, but unless they make it right I won’t shop there anymore.
Guess, please improve your customer service. If you’re wanting to be a high quality place, make it that way, and start with guaranteeing your products.

I love going to the Las Vegas Premium Outlets! It’s an outdoor outlet, so it’s very hot. The best is to go inside the stores for the air-​conditioning. Every time I go to GUESS when I visit the outlet.
GUESS has a great collection of clothing, handbags, and jewelry! I like getting sweaters and jewelry here. The line is long, but their prices are unbeatable! Definitely check out their sale items.