German Motors

As good as it gets indeed! I made an appointment on the website, and got reminders to my email and cell, I love that. They were ready for me when I arrived, and it went right onto the lift for an oil change. I asked for an inspection of my new (15 yo) Boxster and expecting a list of recommended repairs, and I was delighted when he came back to say that all looked great (except that I would need new tires soon) and I had no worries. Surprise surprise, thats an honest mechanic! To top it off my oil change was less than $ 100 and it took 20 minutes! Go see Sean!

Fair, fast and so far (three repairs/​service) extremely honest. Our consultant, Jake Conlee updated us constantly and made sure the work was done as soon as possible. Highly recommend. We will be back.

Got my oil, oil filter, air filter and cabin air filter changed here. Was quick honest and they gave me a deal on the parts so I didn’t spend too much on some basic maintenance. Recommend for Audi owners

They were very helpful and fast with my problem. Significantly cheaper than the dealership. Also, they have Top Gear playing on constant rotation on their television so that made my short wait even more pleasant.

Awesome awesome service … BEST SHOP IN TOWN AND HONEST MECHANICS.
Stumbled upon this place as a damsel in distress, because my Starter went kaput in the car quest parking lot across the way. All of the gentlemen who worked here were especially polite and caring.
Sean, the service advisor, was extremely professional and courteous. I told him the issue with my car and the what ifs and he and his fellow workers came to my truck outside to see the potential issue. Long story short we rolled the truck inside the shop. He gave me a more than fair price quote and arranged for his driver to pick me up from my house, to take me back to my truck, after service was complete.
Think that’s all? NOPE! As a customer, they offer to hand wash your vehicle, after completion of service. Pretty sweet deal. What other shop does that? That’s right, none. I’ll definitely return back to German motors for my next car service.

Getting into Vegas last night was nerve wracking. My 68 mustang blew a AC hose right on the freeway a ¼ mile from the strip with traffic everywhere. Triple A was prompt in taking me to a shop close by. German motors had my car in the shop first thing in morning. The location and service was great. Waiting area was comfortable with AC and the washroom was the super clean and modern! These guys do a first class job.

BEST AUTO REPAIR SHOP IN VEGAS!!!
I have a 2014 AMG G Wagon and I could find a shop that handles or was even willing to take in my car.
The shop was filled with other high end cars which gave me a sense of relief.
The staff was awesome Jake, Shaun and Remon always kept me up-​to-​date on my cars progress and the bill even came in slightly under what was quoted

So I brought my 2011 Jetta here for an oil change. And they recommended I replace my serpentine belt very soon because it had cracks in it and quoted me $ 370 for parts and labor. I decided to wait and get a second opinion at Findlay VW. It took me 7 months to get around to doing that. But VW said the belt was dry not cracked and I should replace in a few months. And they quoted me $ 216. If you have a VW I recommend just taking it to Findlay VW to be serviced. Bob over there is great. I gave 3 stars because they changed to oil just fine.

This is an update to my prior post. So German Motors read my review and gave me a courtesy call to get things squared away as they should be. Went in today they fixed my motor in my window without any issues and also gave me an great estimate on fixing a leak on my fuel line. Dustin is a very professional guy and doesn’t beat around the bush and goes straight to the point. Thanks guys at German Motors.

Situation was this: tried starting my car and it wouldn’t start with the battery signal lighting on my dashboard. Turned off my card and ignited again… it started. Less than a mile away, while being stuck in traffic, my car stalled in the middle of the road. Boyfriend had to push the car into a parking lot while I called AAA to come and tow the car to a shop.
Let me tell you… I was NOT a happy camper. It was hot out and I had to stand outside to wait for the tow guy so I was QUITE grumpy. I, most likely, was a HUGE BITCH.
I decided to have my car towed to German Motors since I have a Volkswagen and Sean helped me out. They took me in and did a diagnostics on the car. Apparently, there was a huge build up of carbon and it jammed the crank position sensor. So, I would have to replace the sensor and most likely clean out the air intake in the car. The total would be around $ 500 for the package: diagnostics, sensor replacement, and cleaning.
When I called the VW dealers, it would be a total of $ 500 just to replace the sensor. Therefore, the clear choice was to have German Motors take care of it. And they sure did. I picked up my car the next day during my lunch and I must say, everything runs very smoothly. Haven’t had a problem since.
Therefore, thank you German Motors for fixing my car and not charging up the yin yang as well as deal with my bitchy moody ass. Sean was quite prompt with everything — a pleasure to deal with.

This is my first Unilocal review and it’s unfortunate that is is a negative one. I gave 2 Stars instead of 1 because of my initial impression in dealing with Sean. I have an 08 VW Passat that stopped a couple of times. VW Dealership said I needed a fuel pump and also my left CV Boot was torn. I found GM on Unilocal and spoke with Sean. He was very patient and nice offering me quotes over the phone. He wasn’t sure which Fuel Pump was needed as apparently my car has 2 of them so he gave me quotes for both. He also suggested that I change both CV Boots so the other one doesn’t get damaged after getting just one side fixed, which made sense to me. Sean said they would do their own diagnostics just to make sure these were the issues. When I asked what the charge was, he said he would not charge me. The quote from Sean was almost ¹⁄₃ of the cost of the dealership for the fuel pump including labor. I had also called two mechanics that never called me back European Motorcars and Lee with Rebel Automotive so I was glad to have found GM who showed they wanted my business.
I brought my car in on Tuesday morning and was told it would be done that day. Late afternoon Sean called asking if they could have more time. They had trouble removing a part off my car and didn’t want to rush the job. I told him it would be fine and he said they would be done by 11am Wednesday morning. Sean called me promptly the next day to let me know my car was ready. He gave me my keys and said I shouldn’t have any other issues with the battery light and they even washed my car. I was relieved to have my car back and it seemed I had found an affordable and reliable auto mechanic that I could trust. After work I started to head home the battery light came on and the car turned off. I didn’t think anything of this and thought maybe it needed to charge since they had been working on it. I was able to start it right away to drive home with no issues and again back to work the next morning on Thursday.
Thursday after leaving work, my car had the same issues with the battery light coming on and stopped more frequently. I stopped four times when I called GM and reached Roman. Roman went on and on about other issues it could be related to the heat and air conditioner, tension belts, the heat causing the belts to move, he had a lady drive in from Arizona and had issues because of the heat, etc. WOW! I thought, do you really think this is what I want to hear as I am stopped in front of oncoming traffic trying to get my car to move. I felt as though he was preparing me for more work to be done on my car. I had already made up my mind at this point that if they tried to tell me it was another issue, I would just let the dealership fix the issue. I had been told by a friend that her mother brought her VW here, they kept finding more issues and $ 4,300 later she finally told them she didn’t have any more money to give them. Friday morning 8am I called Sean and he said he would call me in an hour when he knew what the issue was. I had to call him back about 10am and he still did not know. He called shortly after to have me authorize $ 375 to run «tests». I told him I would call back and proceeded to call the dealership and tow truck. At this point I was more concerned about my time and safety and certainly wasn’t going to pay $ 375 for «tests» after I just paid $ 1000 to have my car fixed. I called back and the first thing he tells me is that he added the labor wrong and it would be $ 285. I told him I was picking up my car and then the conversation got really confusing. He started off saying, «well we didn’t do a diagnostics when you brought it in, but our mechanic looked at it and confirmed what the issue was so we fixed that. The light that is coming on is another issue. The fuel pump we replaced isn’t the issue, that light isn’t showing anymore.» I was thinking if you didn’t do a diagnostics how do you know what light was on to begin with, but what do I know?
I questioned the diagnostic not being done and he said because I didn’t pay for one??? Remember, he said I wouldn’t be charged. At this point I just wanted to get my car. Sean called me back about 20 minutes later asking to give him some time to figure it out as he wanted to make it right and that he wouldn’t charge me. I told him that I trusted them to fix my car and just needed it to be done right and it was too late. I don’t question that they can do decent car work, but I feel as professionals and experts of German Vehicles it was irresponsible not to do a diagnostics on my car and trying to charge me $ 385 for «tests» is just shady. I picked up my keys and had the dealership fix my car and I still walked away paying less total than the initial quote from the dealership. GM neglected to replace a $ 162 control module with the fuel pump.

Ok everyone here’s a update to this. On July 9, 2015 I received a voice mail on my Cell phone. It was this Roman person from German Motors. Hes voice mail message is basically call me and lets talk about your Unilocal review. About 3 minutes later he calls my GF and starts pleading his case. So I pick up the phone and try to listen to the man saying more and more of fast talk I heard all before. So after about 5 mins arguing with this man over if they fix my car or not I hang up. About 20mins after that I received another voice message from Dustin the General Manager. (Very nice guy very Professional, Sad he works for this man Daniel) So Dustin asked to talk to me and I agree. He wants to hear my side of the story and was very willing to make this all go away. So after talking to Dustin I told him I was happy with the work they did on fixing the flywheel and Clutch and my beef wasn’t with that. My problem is I went in there shop to get 3 things fixed and they only fixed 2 and they wanted me to keep throwing money at the problem till they get it right! So Dustin tells me he understands and even told me a story he had when he brought a new truck and it was in the shop the whole time, and the mechanic was giving him the run around. So Dustin asked me what i wanted to take the Unilocal ad down. I told him just reimburse the money minus the work of the Clutch and flywheel and we are cool. He says he need to talk to the Owner (this guy Daniel). I said cool go for it. (Reminding you all that I didn’t call them asked for anything. My car got fixed I took it to professionals and they fixed the problem in a matter of hours, and also updated the software that German Auto said they did, but never did.) So about 10 mins later I get a phone call from the Owner Daniel, and the first thing this man says to me is he feels i’m being to harsh in my review of his company. In reply I tell him that you didn’t fix the problem and charged me for things that I didn’t want or need, and after 4 weeks of me bring my car back and fourth, for the same problem. So long story short we argued, I told him the money doesn’t matter anymore because I did get my car fixed and I moved on, then i hung up the phone. About a hour after this I get another phone call from this Daniel. He wants to make a deal for me to take down the review but he doesn’t want to refund any money or admit that his company didn’t do their job. Instead he keep telling me he kept taking the car back not because they feel responsible for not doing the job they charged me for but out of the kindness of his heart. Because he felt this was a real challenge and wanted to fix the problem. (LOL please they kept taking the car back because they knew they lied to us and they either couldn’t or didn’t want to keep trying. So like I said before they give us a Stupid estimate about some Steering wheel sensor for $ 900 and that was only for part, not to install or program. Man you should of seen the look on my face when this guy said that! I knew it was BS and I asked that guy so this will fix the problem and he looked me dead and my face and said yes, and also told me the car is safe to drive!) So long story short we agree to disagree and my car was fix by professionals at Desert BWM with in 24 hours. I would like to thank Dustin for trying to fix the issue, but when you work for a person like he works for, I completely understand. I hope this helps people out, and get a second opinion when it comes to spending thousands on a auto fix. I know I learned my lesson.
P. S. I didn’t call them, they keep calling and calling me to try to make this right but Daniel only wanted to argue with me! As for want Daniel said that its not my car hes right its not. But its my Loved one and your not going to take advantage of anyone in my family!

We had a good experience here! Sean was polite, professional, honest and straightforward. (Those qualities can be hard to find sometimes.) The garage and office areas were well organized. Our car was serviced by a BMW Trained and certified tech too! We so appreciate the quality of service here. I’d definitely come back. (Call & make an appointment as these guys can get busy. Well worth any wait.)

So I drove to Vegas from Miami. Along the way my rear brakes started making noise. When I got to Vegas I called the Mercedes dealership and made an appointment to get them replaced. They couldn’t get me in for 3 days so by chance while I’m staying at the trump I look out the window and see German motors. I go in and am immediately greeted by Ramon and he says he can get the work done the same day. I ask if he can get it done the next morning. He say yes. The next day I drop off the car at 8:30am and by 12pm my car is done and washed. No upswell or anything. Just straight, honest work. I think this place is great and if I ever bring my car out here again, I will definitely bring it here for service.

It is no secret that I am a fan and owner of more than one Mercedes-​Benz automobile, that being said, I sometimes require maintenance and repairs on the less youthful of my cars. One of my cars is an E500 and, not long ago, while driving the interstate I noticed missed shifts and «odd» gear behavior. It wasn’t a happy moment to say the least, in particular, the E-​Class seemed unable to shift at correct times and lingered in some gears too long. I took my E-​Class to a local «unnamed» dealership and wasn’t at all happy with the news: requirement of new torque converter, transmission and more; not to mention the repair price was approaching $ 10,000.
Needing piece of mind (and a second opinion) I took the car to German Motors. Jake and team at German Motors identified the problem (which was simply the need for a full transmission service), performed the work, and I had the car back in less than a week. One should also know German Motors kept the car one extra day simply trying to be sure they didn’t miss something after the dealership’s more invasive evaluation. The transmission service worked like a charm and the car is running great. Even more, there was a leak after the car was back to proper maintenance and the guys at German Motors accepted the car back and, in one day, resolved the leak as well. Had I not gone with German Motors and simply took the dealer’s suggestion, I would have spent an extra $ 5,000.
German Motors performed a great, quality, timely job and I recommend them. If you are the owner of a Mercedes-​Benz and you’re in the Las Vegas area, be sure to check with German Motors (especially if you’re performing any non-​warranty or custom work). German Motors will give you an honest evaluation and, in some cases like mine, save you money.

After our car broke down leaving Vegas, we were left in a really rough spot. We called a tow truck and got the car towed to German Motors. Right from the start, we were greeted by Sean. He was helpful and confident that they could get it done. He did the best he could to fix the water-​pump the same day, however it wasn’t possible. Sean went above and beyond and even drove us to the hotel that we were staying at that night! He made us feel at ease given the stressful situation. The next morning he called right when he said he would and the car was in great condition, he even washed it for us!
Overall, Sean took an extremely frustrating situation and made it pleasant. Knowing that the car was being worked on allowed us to relax and enjoy the extra night that we now had. I would recommend German Motors to anyone. Ask for Sean!

The store has been completely remodeled since the last time I’ve seen it. Very nice waiting room excellent service

German Motors is where I take all my cars! They are affordable they explain all the details to me and they really care about doing a great job. They also do great custom work! I highly recommend them.

I had a letter responding to my 4 problems I had with the repairs that were done on my car by the owner only on Unilocal never by phone. The fuel leaking was the problem and after they didn’t fix it because they said the problem was needing a transmission flush. Superior/​Goodyear on sunset/​sunset said I was redirected by German motors into thinking it was a transmission flush. First off Mercedes has a life long transmission. German motors broke the permanent seal and didn’t repair my car of its original problem.
Second the owner wrote in response to my repairs never addressing the fuel lines problem that he didn’t admit he never fixed it. Superior told me the gas lines were worn out and needed replacement. After spending 1,600 at German motors which I was rail roades by them and NEVER offered a ride home even though I asked for it. I had to wait 7 hours for the repair and never called to tell me what was going on. The guy told me to wait at the mall and he would call in two hours. 7 hours later i had called 4 times. He didn’t care i had waited that whole time.
I had to call every two hours. They DIDN’T fix my fuel line problem which I went specifically for that issue.
The mechanic never showed me anything at German motors and i paid so much money and it still smelled like fuel. They never fixed the problem instead changed the transmission oil which mercedes dealer told me that was a lie.
After German Motors screwed me I went to Superior/​Goodyear they should be the lines all corroded and took me into see my car and explained everything as they showed me the details of the fuel line leakage. You could see so obvious it had been through time of corrision. They only charged $ 649. The estimate was the same as the total price at the end. After this repair I went from getting 9 miles per gallon to 16, thanks to Superior.
But for German motors they are thieves. They tell you one thing then charge you for something else. They don’t call and they refuse to show you your car to see what’s wrong. They charged me 1,600. For unnessary repair. They also tried to charge me 120 an hour for 3 hours on top of that for just looking at my door panel and telling me that it couldn’t be fixed. Superior had a solution for free advice and I fixed it for $ 12. Bucks.
Shame on you German Motors! No matter what this owner says they just make you think you need tons of repairs and never fix the original problen. They don’t have drop off service. They are not honest. It’s a stinky grungy office. They have no official waiting room that smells clean. They refuse to show your car to see what they talking about. The reps are aggressive, intimating, and rude. They don’t care about you.
Go somewhere else!

My engine light was on and all I could think of was $$$ to fix my German. I always go to the dealer when something’s going on with my car. So, I took my car to the dealer and they wanted «around $ 6,000 because we need to do…» I stopped listening to the whole schpill but the guy’s mouth kept moving. I asked for my key back and looked for another place that can fix my car. Then, my service guy tells me they can do a price match. Really? All of a sudden you can do a price match? Ninja, puh-​leez!
I called German Motors and spoke to this man with an East Coast accent, Ramon. When I got there, there’s this Filipino-​Italian guy with a Boston accent in this dark old office with magazines from at least a year ago. Ramon was so pleasant and friendly. I told him I was going on a trip so I had to leave my car with them for a few days. They gave me a ride to Fashion Show Mall which is right across the street.
Ramon kept me on the loop with my car’s status. He called me everyday and the day I was going to pick up my car, I was running late and they were closing but Ramon waited until I got there. I ended up paying around $ 600 vs the dealer’s around $ 6,000!