Franklin Document Services

My husband and I needed to get some photos enlarged in a very specific way for a project that we needed to do for a special occasion. We spent hours trying to figure out where to go and what to do. We finally landed at Franklin Document Services and I can’t express enough how grateful we are to the people there. Shelby and Emily answered my endless questions and their customer service was exceptional. They went above and beyond to help us understand what we needed and we are THRILLED with the results.
Thank you, thank you, thank you!

I had two urgent print jobs this week for client presentations. Everywhere I looked was going to cost an arm & leg until I found Franklin Docs on Google. I couldn’t believe how reasonable the prices were and man, when I called to talk to them, I was hooked. Some of the friendliest folks imaginable (big kudos to Emily, Shelby, and Justin) and they really care about your needs and making sure the job is done right the first time. They are super fast to respond to your questions and I appreciated that I received multiple calls updating me on the status of my order. In just one day I went from a frantic, frazzled client to a customer for life!

I’m an amateur artist and I only needed a small number of prints, but Mike gave me a great deal, friendly service and a quick turnaround. As long as you can meet the $ 25 shop minimum, this place is *way* better than officemax and its like; they do full bleed prints (all the way to the edge of the paper) so make sure you take advantage of this when preparing your files for printing. I had to print around 8 different images and I got my prints back in less than two hours, sealed in plastic, and in a durable box. The quality is awesome. Think I got a few extra copies of some of my prints, too. Thanks! I will be back!

Fantastic! I ordered online, every email I sent was responded to quickly. I received my prints quickly and at a way better price than any of the other printing companies could offer. I will only use Franklin Doc’s from now on for all my printing needs.
Thanks!

Franklin Docs is seriously the best. I sent them an email asking about printing a small batch of wedding invites, and Michael responded right away. I had a little issue with packaging my files and sent a frantic email asking if it was too late to change it, and got a response almost instantly that it would be no problem. Then, my order was ready like MAYBE 2 hours later. So. Freaking. Fast.
I’ve had my Save The Dates and Wedding Invitations printed here and everyone loves them. Plus, they’re a local business and unlike those online services like VistaPrint, they actually care about the product they’re printing and the customers they’re serving. The prices are RIDICULOUSLY reasonable and comparable to getting stuff printed anywhere else.
It’s not every day that I get the chance to recommend a printer to someone, but I’ve already managed to recommend them to three people ‘IRL’ so I figured it was time to do a Unilocal review.
¹⁰⁄₁₀ would recommend. Thank you Michael and thank you Franklin Documents!

After a horrible experience with another car wrap company here in Las Vegas. Kyle took great care of me and my car. The other company wouldn’t even return my calls after I paid them $ 3200. The wrap they poorly installed was bubbling and peeling all over the place, they attempted to fix it for a month unsuccessfully and I just wanted it off my car it was hideous! Kyle got me in the same day, Shantel even called back with an update that night. Thank you so much for a super professional job! Thanks to you I love my car again! I would recommend them highly

I needed a very quick turn around on a complex print and cutting job. Franklin was unbelievably responsive, especially when it was determined the scaling of the final product was a tad off (as a result of my error) and the job would need to be reprinted. No problem. They jumped into action and had everything redone and perfect the *same day*.
I continue to choose them for many other such jobs and don’t see our partnership ending anytime soon. They’re everything a service like this should be.
I highly recommend Franklin for all your printing needs.

Fast, professional, courteous (nice!), fair prices, super fast service.
We needed rush business cards that didn’t look like we printed them ourselves. We first went to the Fedex at Mandalay Bay and although they were speedy, nice, and convenient, their same-​day business cards are on really flimsy paper stock. Not suitable at all.
I called around for another same-​day business card service, one that delivered, and decided on Franklin because they gave a considered, reasoned response to my initial query. My fault that we couldn’t get them the same day because I turned in the artwork too late, but they delivered to us at the hotel by 10am the next morning. Note that if your order is under a certain minimum, they charge $ 35 or something like that for delivery, but we were happy to pay.
Everybody I dealt with – Kerry, Michele, Mike – was extremely nice, professional, and knowledgeable. They took time to understand what I needed and when, and they were responsible, communicative, and good at their respective jobs.
And they came through with rush, delivered, good-​looking business cards! Huzzah!

Holy smokes! Ordered some retractable banners at around 11:00am. In walks the delivery guy at 2:30pm the same afternoon with the banners. That is a crazy-​fast turn-​around time. The banners looked great too. Way to go, FDS.

I’ve used FDS in the past for my professional, large print-​run needs. They have always delivered a top-​notch product at a very reasonable product, often under tight turn-​arounds.
Today, they really went the extra mile. We needed 200 copies of a memorial booklet for my uncle’s funeral. We’d been counting on printing them at FedEx Office, until we heard the quote … almost $ 800 dollars … for laser copies. And, FedEx Office would not honor a 50% off promo code from the web because their systems would not handle it.
So, I called FDS at 4:15pm, they close at 5pm. They stopped the presses and put my little job at the front of the line. They were courteous and compassionate and gave us a very reasonable price for their services. Even with courier fees, we were well under a third of FedEx.
As long as I am in Vegas, FDS has my business.

Super nice staff and very quick turnaround for print jobs. Great prices too — comparable or cheaper than the best deals you can find online, and the big difference is you can have docs in your hands within a day or two! They were able to execute same-​day printing of my small order and I really appreciate the effort they made to make sure my posters came out right — they even let me peek at the screen to verify the proof one last time before going to print.
Looking forward to taking our next, larger print job to FDS. They are pro. (When it comes to color print media, you can’t mess around!)

Oh, Franklin, you have let me down not once, but twice. While the printing quality and prices are top-​notch for getting a job done locally, delivery has been a disappointment.
Now, granted, perhaps my expectation of a timely delivery is high, but two fails warrant comment. First time, I paid $ 15 for home delivery of an order under $ 100, and after multiple calls, I finally had to drive the 20 miles to pick up my order. It was a hassle, and their response was to simply credit my account $ 15. This past week I ordered post cards for a Friday delivery, and when I realized I wasn’t going to be at home for most of the day, I called to say I would pick them up. Unfortunately, the postcards were printed at a different facility and were being delivered by UPS. I had a short window to pick them up as I had an evening event to attend. At 4:30pm the postcards still had not arrived, and I was without postcards for the event.
I still think they do a quality, affordable job, and I do take a small part of the blame for always working on a tight deadline, but after two delivery disappointments, my love has waned a bit.

You that song, «Last night a DJ saved my life»… well for me that DJ is Franklin Documents. Austen answered my call today at 8am on a Saturday and printed my needed banner a few hours later for an event taking place tomorrow. Thank you so much for being a printing company that screams ‘Las Vegas Baby’ («Anything you want at anytime») Thank you Austen for last minute, short notice, professional, stress free service. Smiles…

There it was– the middle of the night in Washington, DC. I was barely 10 copies into a 300 booklet job for my big Vegas meeting in two days, when the Xerox decided it had nothing more to give me. I called the tech, he pronounced it dead, and I hit the internet.
After an hour or so of realizing that everything in DC runs from 8 – 5 M-​F only, I realized that I should be searching 24 Hour Las Vegas. Checking into the standards (Kinkos, Staples, etc.) found me massively high prices and apathetic telephone service. I started emailing around for someone to help me, and not one of the other «We’re here for you ²⁴⁄₇!» print shops bothered to answer email or phone. Finally, I dialed Franklin Document Services.
Austen did a lot to calm me down. The job that I was thinking of as a monster wasn’t anything out of the ordinary for them. The way he spoke, it was like I was more of a friend than a customer. He sent me a quote as soon as he could, and it was amazingly only a third of what the Kinkos staff had mumbled at me, and with more detail that proved that he knew exactly what I was looking to print.
Use Franklin Document Services whenever you need printing services in Las Vegas. Period.

I live in Scottsdale, but have used Franklin documents for 5 years now when ever I have business in Las Vegas. Recently the higher ups at my company threw me a curveball and wanted some printing done with almost no notice. Amber, Wendy and the folks over at Franklin made me look real good. I will be using them when ever I need something in Las Vegas.