EZ Travel Las Vegas

I am selecting ONE STAR only because I have to choose one. For the previous month, this company has ignored my multiple phone calls trying to get my reservations established and confirmed. I have been able to speak to a person several of these times, but they «can’t find my file, so they can’t help me, but will call back.» Of course, that has not happened. Yesterday, I finally was able to speak to the person who sold me the package. As I expressed my real concerns about lack of customer service, he repeatedly talked over me. My remarks and concerns were «Crazy», and «didn’t make sense.» I asked to speak to his supervisor and got no further.
I asked for refund, which was laughingly denied, saying I didn’t want to do that because I would lose $ 299.00 of the $ 459.00 my credit card has been charged.
I have contacted Better Business Bureau, which using the information they sent when confirming my purchase a month ago, the BBB has no information on.

TERRIBLE! This company is terrible and promises things they do not intend to give you. First person promises you things. Then you’re passed to a second person who says they can’t deliver, but can substitute something else. After purchase they’re confirmation does not include what you’ve purchased and after numerous calls, they say they can not provide the items. I’m supposed to bet a refund. Hopefully I do, otherwise I’ll have to hassle with taking them to court. Wish me luck.

These people are a SCAM!!! Beware. I’m going to call the police if they keep calling me.

This place is a scam! Thank God I cancelled my card before they charged it. They cold called me one night and offered me a package that really was to good to be true $ 349 for 4 days and three nights at the Linq or SLS. I had just reserved 3 days and two nights at another hotel off the strip for a total cost of $ 500+ so I jumped at the great deal. Just like we always hear if it sounds to good to be true… Run. These people are calling you to scam you. When I would call them they would never answer the phone. The emails bounced back. I am just grateful that I was able to cancel my card before they got to it. No one hurt… Just a lesson learned :)