Extra Space Storage

I ended up finally ending my lease with this place after almost 5 years. While my experience overall had been alright I am updating to 2 stars because I did not like the fact especially recently that they kept raising my rates while giving new renters way lower prices.
The other issue is that they didn’t do any longer lease terms than month to month. You are always vulnerable to rate changes which happened more frequently as time went on.
I was constantly fighting rate hikes toward the end…

I was in need of storage space, because my closet was getting jammed with boxes and items I did not want to get rid of. Some of my stuff was also being stored in the corners of my apartment. I noticed Extra Space storage while visiting a friend. I called to see if there were spaces available. I was told by the a representative that space was available. He reserved the unit, gave me an appointment time to visit the Lamont location. When I arrived I met Ryan. He was very welcoming had a great personality. Ryan informed me that he had a unit to fit my needs. So then I was taken on a tour. I was surprised to see that the 5×5 unit was perfect for me. The puni was spotless and the property was free from clutter. I am a senior citizen and was happy that Ryan placed me in a unit which is safe and easy to get to. After our tour Ryan took me in the office and explained the rules policies. He also offered insurance for my belongings. Lastly he gave me a gate code with the hours of operations in writing. Ryan was well informed and I understood with no questions. Like I said earlier Ryan was plesant, charming, and welcoming. I left there feeling satisfied knowing I made the right choice with Extra Storage.