Extended Stay America – Las Vegas

Room and facilities seem nice BUT the «Free Wifi» is barely usable because it’s been throttled. When you login to the wifi, it immediately asks if you would like to «upgrade» your internet speed… for $ 3.99/day. It’s a money grab, and the «normal» speed is ridiculous– 0.79 Mbps download and 0.39 Mbps upload. It’s designed to make you want to upgrade and, as this is an extended stay hotel mostly catering to business people, visitors likely will be compelled to upgrade because this is just ridiculous.
Also, you have to ask for hangers just to hang your clothes.
I will be using my T-​mobile hotspot and bypassing their ridiculous setup.

Nakia was great at the check-​in desk. She allowed me to change rooms, right away (the 1^st smelled of cigarettes). I love getting excellent customer service. The room is very clean and comfortable. It has two burners, microwave, dishwasher, and a fridge (in the kitchenette). In addition the room has a full size sleeper sofa and a queen bed. It has plenty of storage as well. There is also a laundry room and exercise room as well. The lobby doors are locked at 7pm for guest safety.

The worst hotel experience of my life!!! Paper thin walls, and I mean paper thin. You hear EVERYTHING! So, if your objective is to never be able to sleep, you’ve come to the right place. The bed is the cheapest mattress available. Like sleeping on the floor.
You get what you pay for here. Absolutely never again!

The checking in was smooth and easy. Once me and my girlfriend got into the room the room smelled like heavy paint which was horrible because my girlfriend has asthma and it was not healthy. Like common if you paint you got to air it out!!! Also the room sheets had blood stains. The place was very dusty and not cleaned at all. So we had to transfer to another room, and that room was dirty, so finally we got a okay room. We noticed that the restrooms were not clean. We had housekeeping clean for us before we use and boy did they take 5mins!!! I had to call her back to clean it and they said its marks from the remodels, but common use better products and never use the same rag that you clean the tub with to the toilet. I feel that the housekeeping need better products and training on cleaning tubs and counters and making sure the sheets are clean. Breakfast was a nice set up. Price was decent.

Everything sold out on the strip so we decided to research off the strip and found this place. We booked a queen room for 2 nights and enjoyed it so much I think this will be the new spot. Guest services were warm welcoming and very helpful, the rooms were very clean and well kept. Most of all 3 minutes off the strip gives you peace and a break without a long travel. The price is half of what you pay in the casinos too. Thank you for making our experience happen.

Just finished a seven day stay here at the Extended Stay America on Flamingo. EVERYTHING was fantastic! It is being remodeled so it is very fresh and new. My room was excellent. Clean and very accomodating. The staff could not have been nicer or more helpful if ya begged them to be. This is a Non Smoking hotel and having allergies to cigarette smoke it was heaven for my lungs. It is very convenient to everything and only a few blocks off the strip. This will be my new place to stay anytime I come to Vegas. THANK Y’ALL FOR AN AWESOME STAY!

Literally the front desk service is so bad here when I checked in the person at the front desk actually huffed bc I was the fourth person in a row to check in… also I had asked for a late check out you never received it… Also every other time I can come back to the hotel there is no never at the front desk in there all be sleeping in the back
I have stayed at one other extended stay America in California and it was literally the worst I should never have gave this one a chance
Don’t make the same mistake also there always are so long it is literally the farthest I’ve ever had to walk in any hotel

Nice clean, close to the strip, easy parking, customer service was fine. There was a guy with glasses (didnt catch his name) who was always friendly and saying hi, he was very welcoming. Its nice to hear someone happily saying good morning when you walk by. They are in the process of upgrading so it seems like after all thats done it will be nicer.
Things we didnt like was our room was at the very back of the hotel and theres only one elevator at the front so we had to drag our bags all around. The breakfast is nothing fancy but it was good enough as a snack to hold us off until we could go eat. The smell of cigatette on the first floor is gross. not the first thing you want to smell when you first walk in.
The pool is very small and had an overwhelming amount of chlorine in it. There was alot of debris and bugs in it.
They have a small gym which looked nice and clean (didnt actually go in there)
We stayed two night here and had a overall good experience. I would definately stay here again. It looks like they are trying to improve this place so its worth giving it a try and it much less drama than trying to stay on the strip with the parking nightmares of the big hotels and casinos. The buffet next door to this hotel is gross. dont bother please.

I give them 4 stars. It was nice clean and spacious. Christian at the front desk has excellent customer service. He needs a raise. They only loose one star because night staff was really rude. Took forever for her to answer the phone for me to ask for a blanket. Also there continental breakfast really sucked.

I have stayed at far less quality hotels and have received better customer service. The manager Cindy was the most rudest women I have ever met that is in the customer service Industry. She had my husband while me and my two kids under 5 wait for a hour and then decides she wanted a paper faxed. I will never ever stay with a extended stay in my life

Do remember the old adage «you get what you pay for»? Well it certainly applies here, you can’t expect too much from a place with room rates as low as these. This is a very basic, no frills, very affordable place to stay. The rooms are in poor repair and the floors are dirty and the whole place smells a little off, but the hot water, and TV worked and the bed had fresh sheets and didn’t sink to the floor when I laid on it.

I see really bad reviews but me n my fiancé stayed here for the weekend and we enjoyed it. It was nice & quiet only downside was they do not clean your room daily also the pillows SUCKED! And i came home with a massive neck pain :(next time i will take my own. Also a drunk guy next door who kept knocking on our door RUDE! I wouldnt mind staying again i love the fact of the little kitchen and plenty of lighting :)

This hotel has really bad service. Our compmany booked one suite studio but i needed 2 beds and the front desk said they would call me and after 6 hours at the tradeahow and they still didnt call me. Also the room next to the stairs were too noisy and the people uostairs were walking really loud as well so i asked for room change right next day and i soike with the manager directly and she said she cant change me ay all because the room were all sold out. However it was 7 in the morning so theres people checking out but she still did not want to help me out! The room was also smelly and the quality is not a 3 star hotel at all like the
stated.

Run as quickly as you can away from this dump. Despicable garbage infested roach hotel.

Not the same issues others had with cleanliness… However:
After getting into our room the first night the tv didn’t work, so we called the front desk, the girl said she «didn’t know what to do» as there were no other rooms, and wouldn’t send someone down to take a look at it. We ended up disconnecting and reconnecting the cables and it started working, so we lucked out I guess.
We pulled out the hide-​a-​bed and there was no bedding. I sent my 21yr old down to ask for some and was told that there were no blankets available, but they would get us 1 tomorrow.
And, while I don’t tend to expect a ton out of continental breakfasts, all they had when we went down at 9am was oatmeal, granola bars and coffee. (They had run out of fruit, cocoa and the small pre-​packaged sickly muffins I saw others with). Even if they had these though, it would have still been pretty pathetic as it didn’t look like they offer juice, dry cereal, toast, or any other basic options)
All I can say is wow… (First negative Unilocal review I’ve ever written)

The guy at the front desk with the mustache was very slow checking me in. He also said he needed to check if our room was ready which was weird.
The room was $ 110 per night. There was cardboard on kitchen countertop for some reason. Our door lock didn’t open right.
I won’t be coming to this place again. Poor value for money.

I always feel bad for writing negative reviews however this place really deserves it. I was with a large group, we had 5 rooms. When I we got to the hotel it wasn’t clean. I read on their previous reviews that they had had issues with bed bugs in the passed so the first thing I did was strip the bed and examine it. I didn’t find any bed bugs however I did find several black hairs in the bed and a large pee stain on the mattress. Then in the living room there was white pet fur all over the couch. This wouldn’t have been a huge issue if my room mate didn’t have a serve allergy to cats and dogs. I rewashed all of the linen myself so I knew it was clean and I vacuumed the entire room, wiped down the kitchen counters, appliances and walls. House keeping only comes once a week there so I understood there was nothing they could about my filthy room but they seemed irritated that I was cleaning it. The walls had stains on them I couldn’t identify however they came right off with a Clorox wipe. Both my room mate and I started coughing every morning after the nights sleep so I checked the A/​C filters and they were discussing. It looked like they hadn’t been cleaned in years. I cleaned the washable filter and the cough got a little better. It clearly needs a new internal filter. All of this would have been tolerable if the staff had been even a little pleasant. They had an attitude about everything, there was never a person at the front desk when you needed one, if you called the front desk it just rang forever, it was insane. We were staying there for two weeks on business, the company I work for will never use them again. I hope they pull it together.

Hotel was good enough to stay. I booked online and when i checked in, they verified my credit card (but they charged me $ 47 extra, but after 5 days they refunded (which is their standard business plan). I spoke to manager and she was kind enough to explain.
The only thing we should be aware of was not to use hotel phone to make long distance (with in US), my daughter played with the phone to call me 2 times (1 minute each call), and I was charged $ 6 really… so please dont use hotel phone, otherwise its good.

I had arranged a 3 month stay for work. I was placed into a ‘nicer room’ considering my stay. The shower didn’t work, the bed was infested with bed bugs, and there is poverty swarming the area. Stay away.

I see really bad reviews but this place was not bad at all! My boyfriend and I booked this room from
at the last min for the ASD show. Once we arrived they had to upgrade our room to THE BIGGEST One, sadly we didn’t need. Our vegas visit was just for business.
The only downfall was the pool was not open :(