European Wax Center

I wanted to give a higher star rating because I thought my esthetician was great. However, ultimately, if I don’t get what I pay for, the rating will have to be low. I scheduled my Brazilian wax online and the process was relatively simple and easy for scheduling. For the scheduling part, I give an A+ (I even called the day of and asked if I could move it to an hour earlier and they said it was no problem). I didn’t have to wait long when I got there before I went into the room, so it was quick and easy. I was in and out of the room for my wax within 15 minutes. Great on time, but then I see when I get home that there is A LOT of hair left behind. I am 5 ½ months pregnant, so I can’t even see EVERYTHING that might have been missed, but just from a quick glance, I can see a lot that wasn’t taken off and I asked for everything. All in all, I’m disappointed that I paid for a service and it appears to be done quickly rather than effectively.

No complaints. Ive been a European Wax Center client for about 3 years. At the W. Lake Mead location I usually see Jennifer. She’s WONDERFUL! Maybe its her technique? She makes it almost painless! Plus shes friendly and talkative which always helps. I try to book with her every time, but sometimes my schedule forces me to book with someone else which is ok because every esthetician Ive seen at EWC is good. Love it here!

Getting this location to answer the phone to schedule an appointment is definitely a hit or miss.
But if/​when you can make an appointment things usually run smoothly.
There has only been 1 time when they were behind schedule. However, I did come for a walk in during listed business hours and the place was closed :/

I had my first Brazilian today and although I was extremely nervous about getting this, the staff made me feel really comfortable. I honestly has a great experience here! If you’re thinking about getting your first Brazilian or any other waxing I highly recommend BRITTANY! She made everything so comfortable and tried to make everything as painless as possible. She also informed you on everything she was doing. I would definitely come here again!

Never was the type to get a Brazilian wax because the thought of it seemed not only painful but embarrassing — but now I can honestly say I can & never will go back to shaving. Ever! I’ve had friends rave about getting it done, but just never was something I felt comfortable doing & thought was overpriced. But randomly browsing Unilocal,I ran across a promo that said this place offers 50% off of your first service — so I said, what the hell. I’ll try it to say I did it and never have to come back! But… 2 years later & I’m still a consistent goer!
I honestly think I lucked out by getting randomly put with BRITTANY as my waxer. I told her it was my first time and she not only was very informative, but she was extremely nice and eased all awkwardness that I expected to feel. Her technique is almost completely pain free & she does an amazing job. I have very sensitive skin but she is very gentile and is great at her craft! Highly recommend booking with her if she’s available!
She did leave for a period of time due to pregnancy where I ended up going to 3 other girls (the first one was okay but ended up quitting, the second one literally had me in tears from so much pain, and the third was great but missed some areas) — which made me really realize how much I lucked out by ending up with Brittany from the start. If my first experience was with anyone but her, I honestly am not sure if I ever would have came back! But I’m glad I did. :)
The facility is extremely clean and the girls who work the front are very friendly too. You can also accumulate points by referring friends (5 points) — which translate into money you can deduct from services or products you buy! You also get a point for making an appointment ahead of time. You can also purchase package deals (Buy 9 get 2 free) which are super worth it if you get the same service consistently! You can use your points on these also. ;)

I have to update my review, as I received a call this morning from the new manager who offered a free Brazilian to me and assured me that the specialist would be professional and more efficient. I will be taking her up on this offer, and if the service has improved I will be sure to bump my rating up even higher. Very sweet of them.

I had Elizabeth and she was amazing! She provided me with a very good, relaxing, full-​body waxing experience. She was fast, efficient, thorough and gentle. Very personable, knowledgeable and friendly. Was able to answer all my questions about aftercare!

LOVE! I’ve been waxing with European Wax for about 5 years now at different locations between Cali and Las Vegas and every single location has been amazing but this particular location is my shit! Love the girls at the front desk. Casey is always so sweet and has such a friendly smile and personality! I don’t think I’ve ever had a bad waxer but Jennifer is who I primarily see at the moment (always changes for me based on my schedules) and she is amazing. My eye brows look great and she really is so gentle with waxing everything. Technique really is key!

I luv going here very professional and is best place I found for waxing

Went for a full bikini wax– virtually painless! The staff was very friendly and polite. Nice atmosphere and great prices! Shout out to Jennifer who did my waxing. She was very friendly and made me feel very comfortable. I’ve been living in Vegas for a long time and am very happy to have found a great waxing service. I will definitely be a repeat customer

Truly love European Wax. The employees are always very friendly and very professional. whenever I make an appointment they are always on time. I never have to worry about someone taking my spot or having to sit for 20 or 30 minutes.

I made an appointment because a friend of mine recommended this place and told me that they do complimentary waxes for new customers. First, they made me wait and let two other returning customers go back before me. I’m not sure if it was due to the appointment times or if they were scheduled for certain waxers. The lady who did my brow wax was very nice but I don’t like feeling like I’m walking into a car dealership and that I need to buy every single product they sell. What really upset me was that I went home and it didn’t even look like I had gotten a wax. I had to re tweeze a ton of extra hairs. I feel like they pressure you into booking a follow up appointment, not even asking if you want to but just giving you the next available. I think I will be sticking with threading but most definitely will not be coming back here.

I had my Brazilian here about 2months ago. It was nice, she was quick and very friendly (forgot her name).
What makes me give this 1 star is because I saw there promotion saying free for the first visit but need to make an appointment online and so I did but when I got there they said it’s only for people that has Nevada I.D. I just moved here and I don’t have it yet. I was very disappointed. So make sure to clarify whatever there promotions especially if you don’t live in vegas.

So first and foremost, I wish I could give this location 10 stars for how wonderful they are! My wedding was this Saturday August 29^th I missed my appt at a different location and need to be waxed immediately! So I called and they were able to schedule me right away!
Once I arrived I was greeted by two very friendly receptionist, they were so kind and professional.
My esthetician was Samaria, she was completely and utterly AMAZING! Very friendly and gentle (hard to imagine when you’re going in for a full Brazilian wax after 6 months of hair growth) LOL but she was very efficient and quick !
I look forward to many other visits in the near future !

The girl that did me Kai I think was pretty good. Quick and painless. she was nice and personable. Waxing came out good. I’ll be back.

I was supposed to get waxed last week for the first time but apparently my underarm hair wasn’t long enough, so I was told to come back and make an appointment for the following week. So my following appointment was made for Tuesday the 18^th and upon entering the establishment both times all of the women I encountered were so welcoming and made me feel comfortable! Kai was my esthetician, and as uncomfortable as I was having some one not only stare at my hairy underarms but have to touch them; she made me feel at ease by making small talk. I will definitely be returning for a follow up and I’m considering a Brazilian for the future. This place is super professional and clean! I would recommend it in a heart beat!

I moved away from Las Vegas over a year ago — but prior to that I visited this waxing center for about 18 months — no issues. It was fine.
I went back this past weekend on a return visit to Vegas… traveled from the strip specifically to get a brow was here as my previous experiences were good. However… this time… not so good.
I can’t remember the girls name who waxed me but she waxed a strip out of the middle of my brow. So, it looks like my brow is cut into two pieces. Not only did she rip my brow in half but she tried to cover it up with a really really dark powder over my very light eye brows. I got to my car and looked at it carefully and started to wipe the powder off… only to see the damage that was done.
I went back into the store and told them i came in with an intact eyebrow .and left with a mutilated one and they needed to fix it. The ‘trainer’ came to help me out. She re shaped me and showed me how to use the powder, which they gave me complimentary… cause, um. yeah you guys cut my eye brow in half.
My review is for the waxer that mutilated my brow .but clearly there is some training issues going on.

Had my first appointment today. Waxing done by Britney. She was great! Nothing bad to say about my experience. This will now be my regular place. Definitely recommend.

I got my wax done by Mariana. One of the best experiences I’ve had in the almost 3 years of waxing. She was professional, efficient, and friendly.

Marianna is the Best! She’s funny and professional! I almost didn’t want to tell you all who I go to! She’s a little hard to get in with but her work speaks for itself! The front desk is kind and helpful. I have been to other locations and have had not so great experiences! I highly recommend this location!