Enterprise Rent-A-Car

The price was Ok.
The employee at the counter was 2 from 5.
But after you go to pick up the car… woww.
You have VIP service directly to your car.
You can upgrade to any car, there have 2014 BMW 650 for $ 300 a day with 150 mile limit.
I’m recommend enterprise but remember ask for GREG LEVY best costumer service EVER

Walked in today with my family to rent a car. There was no mention online when reserving the car about providing proof of address. We tried to compromise with the guy behind the counter, we even offered the registration in our car and he told us, «You can put ANY address on those».
YES, you heard him right. You simply can NOT put any address on a registeration PAL. If that was the case we wouldn’t be getting reminds from the DMV sent to our house. Then he says «have a great day», which in my opinion made things WORST. More insulting. You’re useless. Thanks for nothing.
We’re taking our business to the Sahara Enterprise because we’re not treated poorly there AND my boyfriend knows Tiffany the DM. She needed parts one day and mentioned to just stop on in if we need anything. This would be one of those times…
FURIOUS that ignorant guy didn’t have a name tag on, SHOCKER!!! Big thumps up for being the worst enterprise I’ve been to. WOO you can tell he has no idea about customer service. He just wanted to be DIFFICULT with US today, but he treated the couple before us CHAMRINGLY. Hmmm… NEVER AGAIN.

I get taken care of every time I rent from this location. Efficient staff and excellent customer service.

Worst service ever. Rented a chrysler 200 what a pos. Low coolant level, disgusting smell from a/​c, tpms light on, horrible gas mileage due to exhaust leak. Thats just the car! Customer service by the manager Kyle, Chris, and the girl who helped me (wasn’t wearing a name tag) sucked. Could have cared less if I was happy or not with the pos car they rented me. When I brought the car back in Kyle’s exact words were «everything that could go wrong with the car did.» That pissed me off more then I already was. Horrible service terrible cars take your money else where. I will be

the place is very hard to find. its located inside/​behind the gaudin ford. we made a reservation about one month before we needed it for a trip to mammoth. we noted in the reservation that we needed a 4×4 suv. they called us a few days before our trip to confirm that we indeed needed a 4×4 suv.
when we got there, there was no 4×4 suv. the manager was nice but tried a little bit to convince us that we may not need the 4×4 (we ended up running into snowstorms and several feet of snow). they found us one at a location about 15 minutes away and drove us there. they also added 2 additional drivers at no cost.
everybody we dealt with was very friendly and professional which is why i use enterprise. but, i felt like i was in that episode of seinfeld where he tells the rental car attendant «see, you know how to take the reservation. you just dont know how to hooold the reservation.»