Elan Dental Cosmetics

Dr. Gandotra and the staff at Élan dental are nothing short of amazing. Excellent experience!

Great service! Nikki and Emily was amazing! I had a great cleaning experience. Emily was gentle and thorough the entire time. She advised me on areas that needed more attention. Dr. Wong was extremely nice. Will definitely be back!

I reserve 5 stars for unbelievable work! With that being said the new crew over at Élan dental are extremely close. The dentist is very thorough. She is very attentive and performs excellent work. The receptionist is very knowledgeable and was willing to work with me and my insurance. Like stated above I have never waited more than ⁵⁄₁₀ minutes in waiting room. I would highly recommend Élan dental to anyone looking for a great dentist.

THIS PLACE DOESNT STAND BEHIND THEIR WORK! I came to Élan dental just over a year ago because the office manager, Lisa, was a customer of mine. She ran a very professional office and took very good care of me. However, the dentist (at the time) did two crowns and some fillings for a pretty high price of over $ 1000. Fine. Almost one year after all this work, one of my crowns came off while I was having dinner. Not knowing what to do, I pushed it back on the tooth and called the next day. They were reluctant to get me in, but finally did so that day. Surprisingly, they couldn’t get the crown back off. Then they proceeded to try to pressure me into getting some other expensive dental work done without even fixing what I came in for. I was charged almost $ 100 for this visit where they accomplished nothing. It stayed on for another month before coming off again. So I called and made another appointment to have it cemented in again. This time they were able to do what was needed. Again I was pressured to get more expensive dental work. When I was checking out I tried to address the billing problem and was told that it was like a doctor’s office, that there will always be a charge for the visit. SORRY! BUT YOU NEED TO STAND BEHIND YOUR THOUSANDS OF DOLLARS OF WORK! I was then asked if I wanted to make another appointment! When I said I wouldn’t be coming back they just said OK. BTW, Lisa is no longer running this office as she would have seen to it that I was taken care of and not charged.

I started going to Élan years ago under the original dentist. Since he left it has been an endless stream of dentists under the corporate structure. They «upsell» services that are not covered by insurance, not needed (based at least on my history), and neglect to tell you that until they bill you. The hygienist has also changed and my last cleaning felt like a complete waste of time. I’m considering making an appointment with a new dentist for a checkup and another cleaning.

Gregg W. is right. I have been going there for 8 years on and off due to whether I have insurance. It’s a corporate business that changes dentist about once a year. I have learned to look up the new dentist before I go for appointment. They usually have graduated in the last 3 years and have prior experience. The advantage in this I believe is that they have very up to date training. All of them have done very good work on me and I am highly sensitive. I am older and usually needed root canals and crowns. The staff is very nice. The dental assistant, Karen, very professional. The dental hygienist is very good and friendly. I never wait more than 5 minutes in the waiting room. I’d recommend this office.

As the son of a deceased dentist, I am very opinionated of my dental treatment.
My family and I were patients here for many years.
The office manager, Lisa, was personable and friendly and always represented the dental office with the utmost professionalism.
However, this is not an owner operated dental office. Meaning this is corporate and the dentists are merely employees like a hygienist or receptionist. It truly is not normal for a dental office to have high turnover among the dentists.
Most people who want to establish themselves as a patient, prefer to visit the same doctor year after year. At Élan Dental, I found myself being introduced to a different dentist each year or so. This dental office has had at least 4 dentists that I saw come and go, over 4 years time I was a patient. That is high turnover!
At my appointment this afternoon, I was not surprised that I was seen by… yup, another new dentist and another new hygienist. Uggh!
I would be surprised if this place is in business for very much longer due to this high turnover/​lack of consistency.

I love this place. They staff are friendly and fast but very though. The dr checks for cancer every time I go in. I have never had that done before.