Diva Beauty – A Threading Boutique

This place is alright. The ladies who do the work here however don’t seem welcoming at all! They never offer a smile and seem mad/​serious all the time. The only reason why I come back is because I need to remove the excess hair. I would rate this place higher if the removal of hair was a bit more private. I hate that the people sitting can see you and also the people walking by the mall. It’s very uncomfortable.

Everyone is so rude here smile at them and they don’t smile back say hi and they do not greet you back. Very mediocre work. Have been coming here for years but lately it is just uncomfortable so I would definitely recommend another place this is a terrible place with terrible people and terrible customer service.

Always get my Bollywood eyesbrows here. Love the ladies and the modern pop art color theme.

Do not go here! I have been getting my eyebrows threaded for 5 years and i came here because i needed them Done but wasnt close enough to home to go to my usual place. This girl was in such a hurry that she didnt even take her time to make sure she followed my shape. I could tell she messed them up but when I got home I wanted to cry. I can handle no shape but she made my right eyebrow SO THIN and my left one thick. Now I look like I can’t get my eyebrows right. Such BS. DONT TAKE A JOB IF YOU CANT DO IT RIGHT. This is why I never go to young non-​cultured girls for this. Rude and crappy

Overall experience was horrible. I will never come here again. The lady took one look at my brows and said she couldn’t do it (something along those lines) because they were different. Um hello?! Isn’t that part of your job to fix them? This should’ve been my red flag to leave. All I really wanted was to get them cleaned up for a wedding so I didn’t think it would be that difficult. Finally she decided to do them and boy did I regret it. I’ve been getting my eyebrows threaded for over five years now and I know how bad it can hurt. However, this was the most painful experience I’ve ever had. She was very rough and it didn’t make it any better she kept sniffling above me. I was scared snot was going to come dripping down on my face. I went in with decently thick, but not too thick brows (if that even makes any sense). I ended leaving with super thin brows and I now I have to fill them in for the next month or so. The only reason I came to this location was because it was convenient since I was in the area and short on time. Never again. I’ll stick to my regular place.

I was very satisfied with this place. There are threading paces around town, but I found Diva Beauty to be very good with what I ask for. It’s hard for people to give me an arch since my eyebrows are pretty flat. Sasha was really good at getting my brows to the point where they now have an arch.
I really like that they can always fit me in and they can take appointments last minute too. All the workers are good, but if you find someone you like, they make your timing work and get you in with whoever you ask for.
The best thing about it though is that there are always coupons. You can even ask them and they are happy to tell you, even if you check in somewhere you get a discount. I have been going for a while though and I know that they keep track how many times you go and they do like their version of a punch card where after a certain amount of visits, you get a free threading.
Overall, i enjoy my experience, plus the place is clean and they play relaxing music :)

Never coming back here. My eyebrows were uneven, swollen, numb, scratched up, and bloody by the time they were done. I asked her for a clean up. When she was done, she disappeared so fast. When I got home, I looked in the mirror and saw all the hair she missed. Never going back here.

I had threading (full face) done by Mithula and she was wonderful! My face did not have any bumps or redness afterwards which can sometimes occur. The salon itself was clean. She was focussed and concentrated on providing a great service! The only drawback? Expensive. It was US$ 40.00 and I left a $ 5.00 tip. I don’t even pay that in Toronto (which is an expensive city). Having said that, this is my go-​to place for threading when I am in Vegas. I notice some reviewers here felt that the lady should have spoken more — I think that English is not her first language and there may be a language barrier. However, I found her to be very polite.

I’ve never had my eyebrows threaded and didn’t know where to go, so I figured just going to the Diva Beauty in the mall was a safe choice. The receptionist didn’t even bother to look up from texting on her iPhone when she asked what we wanted. Literally, I had no eye contact from her until she collected my money at the end. Very rude! I went to sit in the chair of the only threading lady there. She didn’t say hi, didn’t give me her name, didn’t even smile. I felt like she was mad at me for sitting in her chair. And then she wanted to go straight to business, not asking if there was anything particular I wanted done. So I added quickly, «I just don’t want them super thin.» And she looked at me like I was CRAZY and didn’t even say, «Okay.» She just went ahead threading. It hurt and I bled a little, I think she was rougher than necessary because I walked out of there with incredibly red and swollen eyebrows. She did a decent job, though I was hoping she’d shape them better. At least she didn’t go thin on them. Then I tipped her (she grumbled ‘thanks’) and paid $ 11 and left. The price was good, the customer service was terrible, and my brows were good but not great.
I’d only go here if you need your brows done in a hurry. But the service wasn’t all I was hoping for. I’ll be shopping around for another place to go.

I have been to this particular location for eyebrow threading twice. On both occasions I walked in without an appointment and was greeting right away. There was no wait and the desk attendant was very professional. The brow threading person did an excellent job. I would recommend that she improve her customer service. She did not ask me how I would like my brows done or even speak to me at all. Overall, I would come back again since they did make my brows look great!

They definitely did a good job on my eyebrows, but personally the long wait, lack of customer service, and the price were not worth it. Granted, it is decorated modern and chic, but I would rather go to my hole in the wall place, where I’m in and out in 5 minutes, its cheaper, and they do an amazing job and always provide service with a smile.

the girl was good.
i asked for upper lip and eyebrows and i got the whole face for the price of what i had asked for; upper lip and eyebrows.
although, it lacked customer service. i feel like when you walk in, they treat you like just another customer.
just sayin, if i’m paying you $ 15 for 5 – 10 min tops, at least SMILE!!!

I came here yesterday around 5 pm and decided to get my eyebrows threaded. I specifically told the lady beforehand not to make them look too thin. She did not listen to me when she handed me the mirror. The thread felt like it was going to slice me to pieces! I noticed when I got home, I felt a «stingy» feeling and I could see little marks and light bleeding on my right lid. Also, I got my lips done too. I could still see some hairs left. I regret going to this location. I’m going back to the one on Rainbow and see my regular lady.