Clinica Santa Maria

Awful awful awful! Made me wait two hours and were nothing but rude the entire time. Almost walked out several times. Visited twice and they got nothing done both times. Wouldn’t wish this place on my worst enemies.

First off, this place is scary, like something you’d expect to see in Hostel. The building is old and filthy. The chairs look like they’ve been CHEWED on. The lobby is so small, there’s no personal bubble to keep you away from the guy who’s hacking up a lung. There was a red, bloody fluid smeared on one of their paper signs on the wall (gross!!!).
There are nonsensical signs all over the room that read like assembly instructions from something made in China. The sign on the door effectively stated that children must be seen alone — without an adult in the room. I think they intended the sign to say the opposite but apparently haven’t figured it out yet. One of the papers in the New Patient Packet was so poorly written that I refused to sign it. There was some mention of finances, but then «sidewalk» appeared as a verb. I don’t know what message they were trying to convey.
I arrived about 5 minutes prior to my appointment. After 50 minutes, nobody had been called back — NOBODY! NOT ONE PERSON! I checked at the desk to see how long the wait was since my appointment was 45 minutes ago. She said there were 3 people in front of me. At the current rate of 0 people per 50 minutes, I knew this would take much longer than I wanted to wait.
To their credit, the girls at the front desk are competent and nice. I went through 6 pages of providers from my insurance before settling on this place. Not because of the location or because of raving reviews, but because it was the first place where the staff actually answered the phone and knew how to schedule an appointment. Kudos to the front office girls!
I’ve avoided QuickCare for years… nay, DECADES, but it looks like that’s my only option anymore. Hooray for insurance! /​sarcasm

Slooooooooooooow. This is the only primary care clinic on my insurance plan (unless I pay higher copays) and I am going to change my insurance because of this. Every time I come, whether I have an appointment or not, no matter what time, it takes 2 hours to get seen for a minor thing. Considering my insurance premiums and my good health, this is just not worth the money.
This place is only good for people who can’t afford insurance.
Do not buy the Nevada Health Coop Silver plan — you will be stuck with this place. Not worthwhile.