Claim Jumper

First time in today, was nice open seemed like a lot of seating available for larger parties as well. Menu was large almost too large, prices were moderate. Portions were large though and drinks were good. They offer a massive chocolate cake for dessert that would feed 4 people. Parking here isnt the best but there are two garages on either side as well as lot parking with a little walk. Would go back, food was good and worth the prices.

Well the waiter was a little elusive and I ordered the Bar-​b-​que Ranch Salad… I had the same salad at Cheesecake Factory the day before… bad choice! The salad was no comparison to Cheesecake Factory! It was a lot to be desired!

I love Claim Jumper and dislike this location. They’re always slow, and although I dislike that, was ready to put up with it. But no one available to seat me. Finally someone showed up. Just as she was ready to show me to a table, the phone rang, and she chose to answer it instead. And then took another call.
It was past 9 pm and I’d had a long day at work. So I asked to be seated in a kid-​free area. Like kids, but not children who are up past their bedtime and are cranky and whiny. She said that would not be possible. Asked to speak to the manager. He was on the phone. Waited a little, but decided if they did not want my business, I would take it elsewhere.
Now sitting at Brio in a markedly quieter atmosphere and my chicken has just arrived. Thank you, Claim Jumper, for forcing me out and into a better place.

First time visit and this place is great!

The 2 stars are only because of the nice bartender and manager. I came in near closing time for a drink and some food. I ordered a salad and a burger. The burger came, no salad first. So I just canceled it. No big deal. Then the burger had cheese and tomato, both of which I had asked to be left off. The bartender took it right back to the kitchen with her apologies. The «new» burger I got was just the same one with the cheese scraped of. I was just going to cancel my food and leave. The bartender got the manager who offered to buy me a new burger. He offers it to go, so I accepted his kind offer. He clarified my requests and asked how I wanted it cooked (medium). A long while later I get my burger to go. Once in the car, I opened it to grab a bit or two while it was still hot. Well, the burger was cold and the edges were charred. I think it was the same burger again with just the cheese evidence on the edges burned off. The fried were also ice cold so must have been the original ones I had gotten about 30 minutes earlier. They were cold then too. Very disappointing.

I’ve been to another Claim Jumper in Las Vegas (On West Charleston) and I like that one better. Seems cramped in the Town Center location.
Parking is annoying at Town Center if you want to go to any place in the middle of the square.
We went here because we looked up the gluten free menu online and we were close because we picked up a visiting relative who was staying on the strip.
The online and store menu says the buffalo wings are gluten free but when we asked at the restaurant, we were told they were cooked in the same oil as the french fries, which are NOT gluten free.
My daughter was disappointed because she was looking forward to trying them.
She got the potato skins instead.
The calzone was HUGE but only because the bread had risen up with hot air. Once I stabbed into it and let the air out there wasn’t much to it except bread. Taste was good though.
Gluten free hamburger bun was very good… better than some other buns we’ve tried.
Chicken Wrap, very good.
Pork wings, very good
Grits, very good
Recommend removing the buffalo wings from the gluten free section. Celiac is a very sensitive disease and my daughter is very, very allergic to wheat (gluten). I’m glad we asked about the wings before we ordered them. I know there is a disclaimer on the menu that says it’s not a gluten free restaurant, which is fine, but if something is listed as gluten free, there are ways in the kitchen to eliminate cross contamination of gluten. I am happy there is an attempt at Claim Jumper to accommodate those with food allergies and I thank you for that.

Had there happy hour on this beautiful Sunday & it was horrible. Ruined my day. The food was such bad quality & looked like they through it on the plate. Everything was either tasteless or salty. The margaritas we watery & just all around a horrible experience. I’m really disappointed & bumbed because I so excited for a great Sunday brunch. I wouldn’t ever recommend this place to anyone.

I was very disappointed with the food quality. I had the calamari to start & it taste like eating rubber. The breading used for the calamari seem like a generic brand & I don’t even know if I was eating real calamari because all I can taste is a rubbery tasteless string. Then I had the California citrus salad & it seem like I was eating salad from Olive Garden. It was very mediocre & the worst I ever had. The customer service though is excellent. The gentleman server was very attentive & friendly. I’m sorry for this poor review
:(

Nice place in town square with typical American food. The food was OK, service was OK. The best thing we had was the salted caramel mud pie, it was to die for!!!

I have no clue why this place has pretty poor reviews. I came here on a Friday with my boyfriend and was greeted almost immediately. We were seated within the first 5 minutes of walking in.
The server attended to us right away. Took our drink orders and almost instantly served our drinks. She came back in 10 minutes because we were deciding what we wanted to eat. (I’m indecisive, but she was so patient!) She recommended a few dishes to help me with deciding what I should order.
Again, came back with some complimentary cheese bread and refills on our drinks. It took about 45 minutes for our food to come out. To me, that’s not a long wait. During the time she kept refilling our drinks and bread. So I didn’t even notice. Shoot! For quality, well-​cooked food… I’ll wait. I wouldn’t want them to rush my food.
The food was hot and super delicious! You can tell the dishes were well prepared.
I would definitely come back! Great service, even better food!

Awful! Brunch took over an hour to get our food. Server was not attentive. Food was cold. The restaurant was empty too. Just a really poor experience.

This is my first time at the Las Vegas Claim Jumper, and my second time at one of their restaurants. The food at Claim Jumpers is typical American flare cooked to appease the masses instead of standing out.
The atmosphere was nice and the waitress provided nice service for our party of 7 which can be a lot of work I am sure. The challenge is that the food is really unremarkable. It feels like they are trying to do to much, and in the process they create mediocrity for the masses. The other thing that stands out is that portion size seems to matter more than quality.
I got the Shrimp Fresca Pasta which was priced at $ 19.99. There were 6 butterflied shrimp that had been breaded and deep fried with a bed of noodles and a lemon cream sauce. The pasta was ok, but the shrimp were inconsistent with some being slightly dried out.
It was not a culinary disaster, but I will certainly fight harder if I am with a group that is selecting a restaurant again to try something else.

Most likely won’t be returning. This is based on food quality and price. Bread is very salty and food did not stand out. I ordered the rotisserie chicken and fiancé ordered the 2 entrée special. Total with drinks came out to $ 60. Portions are quite large. Environment is very classy and clean.

Two adults and two kids walk into Claim Jumper for a birthday dinner… (Where’s the punch line?)
We were sat at a table with no share plates, but we had utensils. She delivered bread (amazing btw) and we still had no share plates. Ordered spinach dip, no share plates.
Ordered two lemon drop martinis…(sigh) hold the lemon seeds please!!! Yes, I am in the industry, but bar tending 101 = know how to make a martini!!! She placed them on the table and I immediately noticed about 4 lemon seeds at the bottom of my martini, almost looking as a garnish, and one in my friends glass! I state the obvious, about both drinks, and she takes one away to get it fixed. I find it odd that she is suggesting the one drink at a time method, but then again… Maybe she didn’t hear me. She brings back mine and says, «they don’t strain them». lol. YOU THINK??? Then I mention the lonely seed in the other drink, again, and as she reaches for the glass… I just decided to get it out myself with the old straw technique.
On to the entrees…
I ordered the jambalaya pasta which came out looking completely different than the menu picture. It was like a soup with a ton of noodles on top. That being said, the noodles were extremely bland with no seasoning what so ever. Plain noodles. The sausage… No flavor. So… I pretty much ate the shrimp on the plate and sent it back. My friend ordered some kind of bow tie pasta that I tasted… And although she ate it, I’ve had better at Olive Garden. Maybe we didn’t pick the right dishes to order… Or maybe they need help on their menu.
I mentioned this was a birthday dinner. I mentioned that when I made the reservation, and the host obviously never told the server. The kids and I mentioned it was their moms birthday, and when she brought out the birthday cupcake… She didn’t know who she was bringing it for. She tried to give it to the kids. Lmao
(Sigh) That is all

Let’s see… in for lunch around 2pm today. It wasn’t busy at all. Hardly anyone here.
Friend had chopped steak. Chef Mike didn’t cook her zucchini & squash through. It was cold & hard in the center. The replacement looked as it should, hot, steaming, sautéed in a pan. Chances are Chef Mike was put on full blast so who knows.
NO legit restaurant should have a Chef Mike, aka microwave, in their kitchen. Period.
My fish & chips were ok. Fries were cold.
Server was nice; service was crap. No one in the joint… no excuse.
I’m wondering if it was the weather OR the crap food & service that are driving people away. This place USED to be really good on all levels. Between my experience today & past reviews… I can’t tell.
Go at your own risk.

I used to love claim jumper. I came in on my hour lunch today. Wanting a cheese burger. Waited to be seated for what seemed like a long while. Watched 3 separate employees look at me and didn’t even acknowledge me. Finally the hostess came out and just said hello. Do I have to say can you seat me? I guess I do. One for here.
I was seated in the one server’s area it seemed. 3 other tables right there. My server Melissa said I’ll be right with you. 5 minutes later she came back. I explained to her that I’m on my lunch and just want my check when the food comes. I ordered the classic cheese burger plain, French fries with ranch, iced tea extra lemon, pretzel sticks.
She brought me my tea and a fast 5 minutes my food was ready. The tea no extra lemon. The burger everything on it, no ranch. The only thing right was the pretzel sticks!!!
I hate when my service is so bad and my order is 90% wrong!!! And I had to ask for my check twice!
It’s clear this location needs training for its hostess and server positions.

I believe this might have been the first or second time I’ve ever been to claim jumper, and I left with a bad impression. This place was conveniently located after shopping in town square, and a friend was craving for some chicken pot pie.
Since she had heard that their establishment serves pretty good ones. I was down to get some as well. Long story short, I didn’t, and I’m so glad the disaster was with one, not two chicken pot pies.
My BBQ chicken salad was good– 3 stars.
The appetizer platter– 3 stars. Artichoke dip was okay, mozzarella sticks were gooey and yummy inside, and fried zuchinni’s were okay.
BBQ baby back ribs– 3 stars average. Fried mac and cheese were terrible, and the bread was unappetizing. We didn’t even touch it or pack it to go.
Chicken pot pie– 1 star horrendous. It was extra thick than usual, more so than any chicken pot pie I’ve seen or tasted in my lifetime. I wasn’t born yesterday. And the flavor was even worse. It tasted like they put too much corn starch or flour to thicken the sauce. It was also just warm, not piping hot like you would expect right out of an oven. The puff pastry taste and quality was meh. And that’s usually the best part of the pot pie.
We talked to our waiter who initially gave us attitude so I told him we weren’t crazy, and that our chef friend had tried it as well. He responded, «I’m a chef, too.» Okay, nice one buddy. Cuz that’s really obvious from where we’re sitting. I didn’t see the relevance – not like he got to taste our pot pie.
We got the manager or whomever the boss was to stop by, and he wasn’t very helpful either, with a lot of pride about a product that was mediocre at best. He insisted the texture was correct, and that it stiffened from cooling, which wasn’t the case for us.
He then offered to remake a batch, but my friend was so disappointed, and ordering another pot pie was not an option, especially since they had said the inside would be the exact same batch.
He then stood there for a while asking if she wanted to order another item instead. And when she said «no,» he stood there asking her what she wanted to do. Birds were chirping. Awkward silence. And then he said something along the lines of, «well, why don’t you think about it while I take this back.»
It almost seemed like they thought we were unnecessarily complaining, when my conversation started with, «everything is great, except for the chicken pot pie.»
I’ve been to so many restaurants, and If a customer doesn’t want an alternative dish, and the food was clearly not even eaten except three bites, I would think the immediate response is to remove it from the bill. It was obvious that he was waiting for her to bring it up. They ended up charging her for the mini salad that came with the pot pie. I thought that was just to spite her.
There’s plenty of other places in this town that have great food and service, I think the fact that our chef friend could confirm that the inside didn’t taste or look right was enough for me to know that we weren’t crazy. Oh, I forgot to add, she actually got sick immediately after we walked out. Don’t know if that’s a coincidence.
Sure won’t be back here!

OMG, they have the BEST chicken pot pie ever! Big, flavorful, awesome crust, the compliments don’t end (until you realize how many calories you’ve consumed, but let’s ignore that for today). Got soup before the entrée (BIG mistake) so was full by the time I finished ¹⁄₃ of the pot pie. Worse, I was way too full to try one of their gigantic desserts. Next time, I’ll know better. The service was very quick and attentive and the parking … well, it’s typical Town Square parking, so at peak times, plan to walk a ways from your car to the store.

This Claim Jumper is very convenient if you’re in Town Square and is located right next to the kids park. It is a huge restaurant with tons of seating and a massive menu (and portion sizes). The food quality is what I would expect from a chain restaurant, but better than say, Applebee’s. Our service was also what I’d expect from a chain; decent, but no one is going out of their way.
We ordered a kid’s Pinapple-​Coconut Slushie, but when our server came back with our waters we found out that they were out of both the Pinapple and strawberry flavors, so we could not order any of the three slushies they offer. Seems that would be something they would inform servers about… Not a huge deal, but when you tell a 4 year old they are getting something, then can’t produce, it’s not the most fun conversation.
We started with the «Soft» Pretzel Sticks $ 5.99. Soft in quotes because they were hard as a rock. Not sure what went wrong here, but I would not order these again.
We ordered the Roasted Tri-​tip & Chicken combo to share $ 24.99. Sliced Tri-​tip, ½ a rotisserie chicken, 2 sides and a side salad. You cannot order a specific doneness on the meat, it comes medium rare to medium, and you get what you get. Our order included some that was med. rare and some that was well done. The meat was pretty good, not tough, and the peppercorn demi-​glacé added a nice demension. A little more consistently to the cooking would have been nice though. The chicken was moist. Nothing special, but decent. Broccoli: over cooked and dry. Zucchini, carrot, onion mix: fine, but a bit bland.
We also got the children’s rib dinner. It came with 3 ribs, fries, and a side from the kid’s menu. We ordered the mandarin oranges. The ribs and oranges went over very well. The fries were cold and went uneaten.
I wavered between 2 and 3 stars. 2.5 would probably be accurate, but I’m feeling generous.

I was at town square shopping and decided to stop in for lunch. I’ve always strayed away from this restaurant because the portions are huge! But gave it a shot to check it out since it’s been awhile.
They have lunch portions still a lot but doable for a quick bite. I had a wedge salad and fish tacos. Love the fish tacos, really good flavor with the mix of dressings. The wedge salad looked really pretty! Presentation of the salad was topnotch. Lots of toppings, definitely not just a wedge with salad dressing.
The widow burger was huge too! There was a lot going on in the burger and was overcooked since we ordered it medium but overall the burger was really flavorful. A little overwhelming but I’m sure it will hit the spot for someone who’s hungry and loves burgers!
Service was great. We got there a bit early so we avoided the rush but from the first hello to the final good bye, everyone was really nice and friendly.
They have a dessert fridge up front and oMg they all looked amazing!!! Too bad I was so full. Maybe next time!