Chipotle

Nice location and a great healthy alternative to your usual Mexican fast food. Wish they had more side choices as sometimes I barely feel full when dine

Glad one opened so close to my parent’s house. I love mexican food and being vegetarian makes it kind of hard to find a good place. That’s why I love chipoltle and how the have tofu as an option. The ladies working the line were super friendly and fast.

I LOVE Chipotle! Food is fresh and flavorful. My favorite is burrito bowls and chips with guacamole. The chips are super thin, salty and addictingly delicious.
I love this location! Food is always cooked to perfection and portions are fair. They are not stingy with meats like some other locations. The staff is friendly and restaurant dine is always clean.

Here for the chipotle love of nurses. Nurses BOGO Day at Chipotle. This place is very well kept, still looks brand new. It is kind of small (sitting area wise) but the décor is quite modern. I like it. Food was wonderful and so was the customer service. Very satisfied with my visit here

This chipotle is by far my favorite. The food is always fresh, and the staff is upbeat and personable. Anthony and Justice are two stand up employees that deserve recognition. They are always friendly, and always making sure that the customers leave happy. I’ll keep coming here as long as they are here.

Great service and food, but they always seem to be out of product. First time was carnitas, second time was chicken and this time it was the guacamole. If they could keep things stocked I would give it 5 stars

Excellent customer service! The employees are friendly and go out of their way to make your experience great.
I prefer the veggie bowl with guacamole the best. The times I’ve had the chicken, it’s been on the fatty side.
Great flavors. Great costumer service.

This place just opened and they already have low reviews… I’m sure it’s due to the lack of customer service.
I placed an order and paid online. When I got there the cashier (who was very friendly) told me she would have to charge me for the extra guacamole I ordered on the side… I told her it was no problem.
Here is where the problem starts… When I got home, my order was completely messed up… They charged me extra guacamole but they never even added guacamole to my meal… I asked for the chili-​corn salsa and instead they put some spicy green salsa on there.
I called chipotle and after I told the person on the phone the issue they said «ok hold on» and placed me on hold and put the manager on the line.
When the manager got on the line, he said «what happened» not «thank you for holding» or anything. When I explained the issue and told him I was just there 10 minutes ago, the manager said «well did you eat it? If you didn’t bring it back and we’ll exchange it.» I told him before he even said that, that I didn’t have time to go back, so when I reminded him that I didn’t have time to go back, he said «well bring it tomorrow» I told him I wouldn’t be able to go back anytime soon and I would be able to go next week. And he told me to just put it aside and bring it in next week.
Never once did this «manager» apologize for the inconvenience, or the error or anything.
It wasn’t until after I became upset and told the manager that it’s not fair that in order to provide good customer service they have to inconvenience their customers even more. The manager was so rude and was almost yelling at me at this point and said to just bring in the receipt whenever I go back and they would comp a meal. He took down my name as well. I’m sure if I do go back they won’t know what I’m talking about and charge me full price.
I don’t understand why some people refuse to provide good customer service until you become upset and rude. Never once did anyone apologize for their error they were just offended that I had the «nerve» to call in to complain.
I do like how they charge me for guacamole and then charge me for extra guacamole and didn’t give me any. Nice.

Grossly understaffed. Unless you are there at 11:00am, be prepared to wait at least 20 minutes. Why do they have 2 people on the frontline but 4 – 5 on the backline? I can drive to the 215& 95 and be back before the same people are complete at this location. Terrible, terrible, terrible.

Food is as normal but this place is hella dirty! The chairs were covered in tomatoes, sauce, and worst off some dirty person from before had dog hair all over them and left it all over the seats! How gross. There were no workers on the floor cleaning the dirty tables so my friends and I had to clean it up by ourselves which means all the food and crap went onto the ground.
It just seems this place has no pride or ownership and especially during the busy lunch hour from 12 – 3.
Also as we stare at the glad to look outside because we want to enjoy the sun since we don’t get to at work, the glass is also filthy. Covered in scratch marks and finger prints! There is no way that since the last shift that all that dirtiness can come that quickly. My friends and I know that they are just lazy here.
For a 8 – 9 burrito/​bowl plz chipotle get your shit together!

I have just moved to las vegas 6 months ago and never had chipotle before. It was fantastic. i have been to a few locations. everyone is so happy and friendly. I love there food and there service!

I LOVED their great personalities, everyone was very great! They helped me place my order, were very wonderful! Of course the burrito was GREAT! I was bummed my phone coupon was no longer valid when I went to check it on my phone for buy one burrito, get one free just last month, but I love their great food and their great staff made a great difference!

This location is really small. I love the food and taste of Chipotle and it’s close to the house but we always get it to go because it feels cramped in there. The tables, floors, and drink station are usually sticky and dirty. I once had to ask an employee to clean a table for us. She only cleaned the table we were sitting at and just walked by the other dirty tables. I have been to many Chipotle locations most have friendly and hardworking staff. This location seems to be overworked at times and with a young staff. I have yet to see anyone there who looks like a manager. So the food will keep me coming back but not staying for very long– order and go.

5 stars cuz, why not? There’s finally a Chipotle near my house so now I don’t have to drive all the way down to Craig and Losee to get my chicken bowls!
I read some reviews while I was here and can I just say, the people complaining are ridiculous. Most of the complaints are about how busy it is and how «slow» the service is. Um HELLO… They’re new. And they’re 1 of 2 Chipotles in that general area of North LV. What do you expect? While I was there I did see the rush of customers come in during dinner time and it did get extremely busy in there, but service was still quick and efficient and they were able to get everyone served in a timely manner.
Maybe the people complaining were excrutiatinly hungry and really couldn’t handle waiting in line for 5 – 10 minutes or something. Who knows.

I enjoy going to Chipotle, now open on Decatur and 215. I finally have one close by. I went there with my son the other day and everything was good. Same kind of burrito as the one in Centennial Hills. The staff are friendly. Food was good as usual. It’s a little small in there compared to other ones, but there are still room to sit and eat. I would definitely be back.

After giving it a try two more times, I am still not impressed. Yesterday we were the only customers in line and it took us 5 mins or more to get helped. Why you ask? There were three employees working on a faxed in/​online order (who wasn’t in the store) while my family and I were just standing there. The customer service is horrible here. Nothing has improved. The tables were nasty and no one made any attempt to clean them. If the other one wasn’t so far away, I would never step foot in thus location again.

This place seems to be a bit understaffed. As others have said the portion sizes they give are less than the standard Chipotle sizes. They also need to work a bit on their food consistency. The fajitas and chicken were blackened (aka burnt). Maybe that’s more of a local taste thing. I’m not sure.
Employees were friendly though and it’s a clean location. Food tasted fine overall. Just not as good at the local Chipotle I go to back in California.
It’s a convenient distance from my parent’s place out in Vegas though. I’ll be giving this place a few more tries before giving up.

0 – 2 this location sucks. 1^st trip very small portions, and the veggies were straight up burnt. 2^nd trip no Barbacoa. Wtf, they are gonna have to get a manager to straighten this place up

New store so I understand the inexperienced crew, but I had to beg for a decent portion size of meat (steak) in my tacos. Overall the food quality is great.

Consistent, clean, and spacious.
Staff is nice, Barbacoa is still good. If you been to one Chipotle, you’ve been to them all.