CHIP-N-DALE’S CUSTOM LANDSCAPING

I called this Company yesterday to schedule an estimate to convert our grass into desert landscaping and was initially very impressed with the customer service. This morning we met Nick (one of their reps) for the estimate and that’s when my impression went south. Nick was very arrogant and similar to a rude used car salesman. He refused to discuss landscaping options and wasn’t flexible at all with the estimate even though it exceeded our budget by 3x. We even made it clear to him that we we’re flexible with our budget we simply couldn’t stretch it by 3. He then told us that he had a female customer who was only planning on spending 3000.00 but he was able to get 12 000.00 out of her after she had friends help her pay for it. He then recommended we use another company. UNBELIEVABLE!!!

I used Chip-n-Dale’s Landscaping shortly after we moved to Las Vegas. I found them very professional and courteous in the planning stage, the installation time and even the follow up. I appreciated having a drawn plan and being able to give some input prior to work beginning.
MHW

Chip-​n-​Dales did a fantastic job on our yard project. They patiently worked with us on the design; they completed the job on time and were very professional. We were so happy with the job we hired them to provide weekly maintenance on our yard as well, and they couldn’t be easier to work with. I would highly recommend them.

Loved working with Greg and Franco. They did complete redesign of our backyard and updated our courtyard and front of house too. Very easy to work with and completely professional– always on time and attentive to needs. As a result of the great work, we also signed up for weekly maintenance as we know the job will be done right.

I must say from the irrigation system and landscaping lights and the way everything was laid out was very professional and well executed. It’s exciting to see what I had in mind come out the way it’s supposed to be. I am extremely satisfied with their work. Each and every time, they came in on time and was never late. They got back to you through email, text, call or voicemail with no problem. I will definitely use them again.

Fantastic company and employees. I have a large backyard and needed major help. Greg took personal interest in making sure I was happy with every step of the process. Franco Valpone was a consummate professional throughout the project (which took over four months to complete). Of all the things done with my house, Chip-N-Dale’s was the only business that never made me wait. We now have a backyard and pool which rivals those in Red Rock. Amazing work. I am so impressed with this company, I have them do my monthly landscaping upkeep as well. They spend over an hour at my property every week and I couldn’t be happier with their service. I believe I have the best looking yard in the neighborhood!

Working with Chip-n-Dale’s was such a positive experience for us after dealing with other companies who just wanted to rip us off. We decided to install pavers in our driveway, front steps, walkway and courtyard. I have never seen a more efficient crew who were also extremely neat and very courteous. This was a large project as we have a lot of area that was being installed and they did their best to make sure that we had as little disruption as possible and they kept the dust down as much as possible. We have recommended Chip-n-Dale’s Custom Landscaping to friends and neighbors, and even total strangers who stopped to ring our doorbell asking for their recommendation. Greg, the owner, often stopped by to check up on things and he always made sure that the job was going well. You don’t often see the owner of a company doing that, but Greg wanted to make sure that there were no screw-​ups. Whenever we called him with a question, he was always available. I have seen businesses come and go, but Chip-n-Dale’s will be here a long time because they value their customers and always put their customers priorities first.

Chip N Dales has done an exceptional job maintaining my landscaping. They are prompt, efficient, neat and reliable. They actually did my landscape installation when I bought home and demolished the entire back and side yard… helped me design a beautiful, contemporary and energy efficient environment that I love! I highly recommend Chip N Dales.

Absolutely still in Love with our backyard, its been a few years and every time I go back there its just incredible what a beautiful design that just amazes me how Chip N Dale handled this project, Ultimate professionals, very friendly and attentive personnel. Greg always and I mean always responds back in a few minutes if there is any thing that needs attention It doesn’t matter if its on the weekends or if he is on vacation he is there always with an answer.
Try and get that kind of service and response anywhere. Nothing but great things to say about this company. Plants and trees have matured incredibly and highly recommend the once a month maintenance landscaping plan, you wont be disappointed!!!
Thanks Again Greg to your company and crew!!!

Greg came highly recommended and did not disappoint. From the original design, to the installation and now more than two years after completion, Greg has remained interested and engaged in our custom project, as if it was his own home. In fact, we plan additional projects in the next few months — upgrading hardscape and plant materials in the backyard.
His company’s attention to detail in the maintenance division also needs to be applauded… responsive team members tend to issues and concerns in a very timely fashion. When and if an issue occurs, the owner corrects it.
I have been a customer since 2011 and expect the best — Chip-N-Dale’s delivers !

Chip n Dale designed and built our backyard. Stunning designs. The project was completed at a reasonable price and delivered on time and perfectly. Since then, the company has been servicing our backyard monthly. I have nothing but the best things to say. Never a problem and always responsive.

We are celebrating 3 years in our home and my favorite space is my courtyard, which was created by Chip-​n-​Dales. All the plants have grown in beautifully. I receive continuous compliments from neighbors and friends. I am still so pleased with the design, quality in the plants, stones, etc. and the overall fantastic experience working with Greg and his team.

What a great experience I had from a very good group of dedicated individuals. Completely surpassed any expectation I had for making my backyard look like paradise. From the initial design consultation with Franco to the final end result I must say there work speaks for itself.
I had gotten a few bids to redo my landscape in my backyard and nobody seemed to have the professionalism you would expect when spending thousands of dollars on your backyard. Most guys I had received an estimate from looked almost homeless looking or didn’t have the courtesy to arrive on time. Chip N Dales takes professionalism to a whole other level and it’s the details that matter. For example, they made sure to plant my fruit trees just deep enough where the roots can still breath. I didn’t know this was important, but after doing my own extensive research it’s no reason why they’ve been in business so long. The last company who designed my backyard is no longer in business. Bravo guys, highly recommend!

We hired Chip-​N-​Dales for an extensive backyard landscaping project/​outdoor living room, which included water features (fountains), fire pit, built-​in kitchen (including fridge and BBQ), patio covers, etc.
As a new neighborhood, we had the opportunity to see quite a few projects and work from different landscapers. We spoke with neighbors and based on the outcome of their projects and the level of satisfaction, we chose Chip-​N-​Dales.
The owner and staff of Chip-​N-​Dales worked with us to develop a great plan — this required a number of meetings and they made themselves available to meet with us at our house and their office numerous times to ensure we were satisfied.
Chip-​N-​Dales brought in a dedicated crew that worked every day vs. other landscapers that sporadically showed up at neighbor’s homes. They cleaned up every day, including the street in front of our house and were extremely professional. The majority of the work is done by Chip-​N-​Dales staff, the exception being some specialty items, e.g., granite countertops and overhead «Alumiwood» patio covers.
As with any project and any landscaper, we experienced a few bumps along the way, but Chip-​N-​Dales did a great job of addressing issues vs. arguing or not addressing things. One instance is the replacement of two different granite countertops that Chip-​N-​Dales proactively stated were not acceptable and made the vendor replace the top (s).
In summary, Chip-​N-​Dales does very high quality work and truly cares about customer satisfaction and customer service.

As you can see by the owners response to me, the emails I have made public on my post, and the other posts about what a horrible business this is, I think it is safe to say avoid this place. The owner is extremely confrontational and will stalk you on social media to find a way to get back at you. He has made threats against my employment as I have made public on here. The measurements he provided and other information he said are completely false. There is no way he could know that because his guy never measured my yard. My yard is over 7,000 square feet and we were able to get fantastic work completed by Kevin at Sierra Landscapes. Ask people who you get quotes from about this business and they will all tell you the exact same thing, they are a nightmare to work with. Also, look at the «Reviews Not Recommended» by Unilocal and you will see that the owner attempted to leave his own company 5 star reviews and Unilocal took them down. This guy is very combative and just will not leave well enough alone. Dude, your business sucks and that is my person view of it and I am more than allowed to voice my honest and fair review about your horrible joke of a company anywhere I please.

Just one word… RUDE!
We decided to rip out our front grass and redo the entire front yard (although leaving some existing bushes and trees closest to the house), both sides of the driveway, with desert landscaping. We also were ripping out the concrete sidewalk and driveway and replacing with stamped — in other words, spending big bucks on this project.
We called out a few companies to give us quotes on the landscaping project — we had already drawn up a plan on Powerpoint and just needed a quote for the work to be done.
«Associate Design Consultant» Nick Volpone showed up to give us a quote and we briefly explained that we were redoing the yard. Without asking any questions, the very FIRST thing out of his mouth was «Well I don’t see anything here worth saving».
How RUDE! He completely dismissed any existing foliage, didn’t bother to ask what our complete plan was and immediately berated what we did have — all within 2 minutes of meeting us.
Needless to say, we told him there wasn’t anything further to talk about and we walked back in the house and that was it.
He was here less than 3 minutes.

Beautiful work by professionals!

I can not speak to the quality of the work. We never got that far. In short it was the attitude of the salesman.
We were wanting to redo our entire backyard, cement work, brink, plants, the works. So we contacted this company. They came out, looked at it and gave us a 1^st set of drawings/​plans. Would not say the sales guy was overly friendly but seems professional at the time.
The plans looked good, we asked for a few changes and clarification on things. Ok they did those. Then we took about 2 weeks to get back to them, (you know life and stuff). I called up asked them to stop by one more time, saying we wanted some changes and ask some questions. The salesman stops by early in the morning, and right after I said hello, come on in, hows your day, without a hello he starts in on how they can not just be drawing up things for us over and over. (we had 1 set of drawings and some changes on the second set, so 2 I guess is too much). He then continues with how we need to go with what they have and in so many words said either take what they have or don’t do it.
So with a deposit check sitting in the folder about 3 feet from him, I told him we wanted to make a couple minor changes and get a final price. He said ok, and left in a huff, almost like a spoiled child who did not get his way. Sad, we really liked the plans just wanted clarify a few things. It is wrong to get exactly what you want when you are ready to spend money or do I have to just take what they say I should have.
Again, not impressed with the salesman. However, the people who answered the phones were always polite professional. Maybe I had a bad sales guy.
Again there are always two sides to the story so do consider that, but in this case I feel I am in the right. I don’t post ever, but this one has bothered me and felt I should.

We own a 4000 sq ft home in Anthem. Called for landscape quote to compliment our existing patio and bbq island. Greg Struhl came in what I perceived as cocky and put down our patio area and just looked around and insinuated we couldn’t afford him. Didn’t take notes nor did he even bring a portfolio, only bragged about the work he’s done. No suggestions of what he envisioned. He seemingly was more interested in getting us to show up at his office and pay a $ 750-​$ 1000 design/​consultation fee first. We obviously went a different direction and completed our project around $ 40,000.

Our neighbors used Chip n Dales, and their yard is unbelievable! We have had a TERRIBLE experience with our pool builder — who also did our landscaping. So after seeing how beautiful our neighbors yard turned out, we realized we would have to pretty much start over. Working with Greg (the owner) and his staff was a welcome change from what we have experienced since moving to Las Vegas. Very professional, knowledgeable, and honest! Greg had great ideas, and many options for us to chose from.
He and his staff were very prompt and courteous. Answered all of our questions along the way — and we ask a lot of questions! Got the entire job done in the time he promised — which is unheard of (at least from what we’ve experienced).
We are so happy with our new yard (front and back). Several friends and neighbors have commented on how great it looks! Worth every penny spent.
Highly recommend Chip-​N-​Dales for your landscaping needs.