Children’s Bone & Spine Surgery

They see patients same day for injuries. They are nice and orderly. Office staff is sweet and the office décor is beautiful. Take your kids here for all ortho injuries. Skip the ER!

There was an issue but Kim took the time to listen and rectify it, which is what matters most. Burt was also helpful in expediting what could have been an unnecessary long wait. Problems always arise, it’s how they are handled that matter. Thank you!

Every person up front are extremely unprofessional and rude. This place makes no one happy and are a nightmare to work with. The stupid inconsiderate people are very rude. No consideration for children. Please do not go here find another dr.

Staff is nice enough. Dr. Nielson seemed a little cold for a children’s doctor.

My baby was born with a club foot. Since starting treatment early was essential, when I called I was given an appointment within a couple of days. The office has been awsome about working with our schedule. Dr. Camp started my son in a series of casts called the Ponsetti Method. As the mother of a newborn with a mild deformity it was a stress filled time for me, Dr. Camp and his assistant Bert were more than undetstanding and answered all of my questions. My son has been in treatment for 3 ½ months now and his foot is looking good. We will be working with Dr. Camp for at least 3 years of treatment so finding a Dr. we enjoy working with is a great bonus. He really knows his stuff and has been treating club feet for over 20 years. I have since met two other grown kids with club feet also treated by dr. Camp, who had great results

Dr. Camp is unprofessional, money-​hungry and does not care about patients or their conditions.

We received excellent care by Dr. Camp and the P.a. Burt. They are personable, knowledgeable and put my daughter at ease. The front office staff was also very kind and efficient. The office is clean and conveniently located off of the 215.

The front staff seemed disorganized and when giving me paperwork they handed me a copy of someone’s insurance and ID. Now I know accidents happen to all of us but in the medical field you really have to be careful about protecting patient’s privacy. Then there’s Dr. Stewart. He appeared flat and uninterested while examining my child, and very dismissive to my concerns. Then after walking out I heard him complain to his nurse, asking who had referred my child because he doesn’t want just anyone to be able to come to his clinic. I guess my daughter’s condition doesn’t bring in enough money.

Very rude and unprofessional scheduling department for both locations. They canceled 3 appointments due to their inability for not knowing which doctor was covered by my insurance. Finally, one months later made appointment with right one. Hopefully doctor is better then the scheduling people.
Will update my review after I see the doctor

Their doctors are good which is why they get two stars.
Customer Service: Failure of providing accurate billing information. Every time I visited this Dr. Office additional fees are applied after the visit. It doesn’t matter how well I take notes on my payments or who I talked to when I cancel an appointment. They always find a way to bill additional fees. It has happened too many times I’m tired of having to come in with my receipts showing I paid or coming in with my phone bill showing I called and canceled an appointment. MOVING ON to another doctors office. Too bad because I liked the doctors but not worth the extra headaches and extra cash.

My daughter broke her foot on a weekend. We were going to wait for her referral to come through, but two of my friends suggested Children’s Bone and Spine. I called and they got me in the next day!
We were in and out in less than an hour. You can do all your paperwork ahead of time; I brought her Xrays on CD; our appointment was spot on time; Dr. Nielson was very gentle with my daughter (even teenagers get freaked out by broken body parts) and answered all of our questions — never rushing us through anything; the office casting hero (wish I remembered his name) did a fantastic job casting her leg and made her laugh the whole time with StarWars and Harry Potter imitations; the nurse downstairs helped her learn to walk in a walking shoe over her cast. All of that in under an hour. I was beyond impressed with their competence.
Their office is spotless, the staff so incredibly friendly; and you feel at ease immediately. One month later we were back for cast removal and had the same great experience. Dr. Nielson again made sure we were comfortable about post-​removal instructions and her XRays were done immediately.
This place is fantastic, and truly do care about their patients well being.

Dr. Nielson operated on my son’s knee, and I liked him very much. He put us at ease both before and the day of the outpatient surgery. My only complaint isn’t related to the doctor. When I took my son for follow-​up visits, I never had a co-​pay because the front desk said I had a credit balance. Now that we don’t need to go back for follow up visits I called to find out if I still had a credit balance, and lo and behold I do– several hundred dollar’s worth. What they charged me for my out-​of-​pocket portion for the surgery was higher than what the surgery actually was, which is no big deal. What is a big deal is that I have to wait several months before they’ll cut me a check for what I overpaid last year. Not real happy about that.

We’ve been going to Dr. Camp since my baby was born with a club foot. I’ve never had any problems dealing with his office and the work he has done on my baby is great. After almost 18 months of treatment, you can’t even tell that my baby was born with a club foot. We were referred to Dr. Camp from a friend of ours who also had a great experience with him. I try to be fair when writing these reviews and include any negative information I may have from my experience, but I can’t think of anything bad to say about Dr. Camp.

Very very rude and unhelpful staff. They were asking me for a referral when my insurance does not need one. I called my insurance and had the receptionist (yesenia was her name) to talk to them so they can inform them abt my benefits and after theor convo she told me she was not sure if she was really talking to someone from my insurance (like i was lying to them abt it). The other staff said that they could not verify using the providers line it was closed. I said they should try the number in the back of my card then she said no its ok ill call again. Then after a few mins ofcors my insurance did tell them that i did not need a referral. Suddenly the providers line is open! Were they just lazy to not call them in the first plCe so we didnt have to go thru all this trouble. And while this was happening they were all giving us an attitude. When we were very respectful to the way we spoke to them. I am very upset i liked our dr but bec of the experience we had there we will never go back. We ended up not seeing dr camp bec i couldnt stay another second there. I hope the drs see my review so they can train their staff to have manners.

Ok, the staff and the doctor we saw were very nice. The waiting experience was not so nice. Why? Because on Mondays, apparently, pediatric offices can be filled to the brim with broken little weekend warriors. The waiting room was so full it smelled like a boys’ gym locker and was stuffy and overly warm. We waited two hours beyond our appointment time to be seen. Thank goodness as the room cleared out the temperature went down and the wait was more pleasant. It’s a comfortable room with decent chairs. Kudos to whomever decorated the space. (The artwork in the office we were in was nice, too!) did I mention the nice staff there?

I started out ready to hate this place because of all the issues I was having getting my daughter’s insurance verified. However, the office is clean, the staff is very helpful and courteous and we didn’t wait for more than five minutes past our appointment time. The care she received was thorough and I didn’t feel as if we were being rushed in and out. I took off one star because of the issue of insurance verification with someone who was less than efficient but otherwise, you can do A LOT worse.

Dr Stewart has no bedside manners. I informed the office to pls not mention the word surgery around my daughter, because my daughter freaks out big time due to all the surgeries that she has had, and the idiot kept mentioning surgery. Of course, my daughter starts to get scared and freaks out and then the dr just looks at her like she is crazy. Has no sympathy or compassion… will not go see him ever again