Cheep Cheep Movers

On June 1, 2015 we hired Cheep Cheep to move locally in Las Vegas. I was so pleased! We had used movers before locally that stopped for breaks, etc. and still charged me for their time. Cheep Cheep worked steadily and they were all so friendly and joked around with me. The temperature was on the first triple digit day, but these guys were real troopers. I will DEFINITELY use this company every time I move from now on.

I would use these guys every time !! They have moved us 4 times now and have always had great service!

These guys are great! You don’t have to worry about a truck they have one, all in all they have it all! All you have to do is call them and they will be there to assist you in your move, they are personable and careful with your stuff!

I love this company the owner is cool and polite i highly recommend this company there cheap and good workers. If you use them you wont be disappointed.

This is the best moving company I’ve ever had. I really recommend cheep cheep movers. Reliable and affordable.

I used this company just over 3 years ago and had no issues. So when it was time to move into my new house a few days ago 8 didn’t hesitate to book with them.
I called and scheduled my appointment on Monday oct29 for that Friday at 0830. All of my information was taken down and it was set.
Friday 0845 and nobody is there… so I called and Mark (who may be the owner) sounds completely dumbfounded and says he has nothing scheduled for me and that he will call me back.
Long story short, I had no movers and they were scrambling to put a 2 man crew together to get to me at some point. My day is now shot, afternoon appointments now have to be rescheduled, it was a mess. They finally arrived at 1300 and took until about 1745. I was discounted a whole $ 10/​hour for the trouble.
I’m being nice here but in general I was extremely irritated and I will no longer use or recommend this company to anyone in the future.
The 2 stars are mainly for my first encounter a few years ago. They would get a 1 now, if that.

Don’t use these people! They will ruin all your furniture! They will try to move your stuff at midnight. I’m pretty sure they are all drug addicts! What a waste of money! The owner was a complete jacks ass!

Never heard from them again. Ended up having to live with all the damage they caused on my furniture and brand new $ 3k refrigerator. They used to be a great company… but not anymore.

Super expensive, did not accept debit/​credit, and dented and scuffed walls and furniture. Would not recommend. Will not use again.

This was a tough one to rate, because I experienced very good service during the move, but everything after has been a challenge. Let me start by saying everyone is very nice… from the woman that answers the phone to the guys that did the move.
The move itself was a 4.5 star experience. They guys were two hours late, but the woman at the office kept me in the loop as to where the guys were and when they would arrive. I dont have a ton of stuff so the move was pretty quick and easy. They were very careful with my items and there wasn’t a scratch on anything or the walls in either house. When they were done my bill was a reasonable $ 321.50. I gave the guys my credit card for payment, a $ 20 tip for each mover and I was set. This was on March 19^th.
Now, here’s where the 1 star experience starts: On March 21^st, I received a text message that my card was charged for $ 3,231.50. Whoa! Two minutes later a charge for the correct amount $ 321.50 happened. A total of $ 3553.00 on my card. I called them and they said they entered the wrong amount the first time. Okay, refund it. The said they would not accept the charge when it was submitted that evening and the first charge would go back to my card. It was just pending, not an actual charge.
Okay, sounds reasonable. I gave it two days and called the bank. The bank said that both charges were batched and processed by Cheep Cheep and I needed them to issue a refund back to the card. I called Cheep Cheep on Saturday Mar 22^nd and they said they would call their bank and call me back. They didn’t call me back. I called on Monday Mar 24^th and they said they spoke to their bank and the charge was never processed. I called my bank and the bank said the opposite. I called Cheep Cheep again on Mar 25^th and the guy I spoke with said he would have to call back because he wasn’t in the office and not in front of the computer. He did not call me back. I called again on Mar 27^th and he finally admitted that the charge was processed, not just pending and that he would refund it today. Problem, he could not refund the full amount today, he could only refund $ 3000 and the remainder of $ 231.50 the following day. Finally on Mar 28^th I saw the first refund. $ 3000. Hooray.
Guess what? The remainder was not refunded the next day. I have left a message for them twice this week and as of today, Apr 4^th the $ 231.50 has not been refunded.
$ 231.50 isn’t a huge amount, like the $ 3k, but it’s my money and it should not be this hard to get it back.
I’m so completely frustrated at this point. This would have been a 4 or 5 star rating if all this didn’t happen after the move.
I’m moving a number of items from a storage unit in Summerlin to my new house at the end of the month and I would no doubt use them again if this didn’t happen. As crazy as it sounds, I may give them another shot though, because the movers are really good. I guess I’ll just pay in cash and I obviously won’t use them if the remaining amount isn’t in my account on Monday. We’ll see.
*****Update*****
Still can’t get anybody to call me back. I disputed the charge through my credit card for the remaining amount. I will obviously never use these guys again.

Best movers in Las Vegas! I called last minute and they were able to accommodate me. They also gave me a fantastic price. I will definitely be using these guys again for my next move. The customer service was excellent from beginning to end!
Call Cheep Cheep!

Let me start by saying the guys what moved us were great but the owner had the worst customer service in the world. Rid coming from someone in the service industry.
The movers where on time and came with the right size truck. When they came into the house they said I had more stuff than just a 2 person job and they were going to call and get 1 – 2 more guys. When they went to the truck they found the back to be locked and the owner had the key with her. After the movers having words with the lady I got on the phone to talk with her and she proceeded to tell me that I lied about all my stuff. I told her 3 times over the 3 phone calls how much stuff I had. She had even written it down on the estimate sheet I signed. She was not very attentive to the customer. She then told me that because the truck was locked I would have to reschedule my move or wait for and hour for her to get out there and I unlock the door. I told her we needed to move and she needed to get out there to unlock the door. She then told me that her guys could start moving my things and just set them behind the truck. She wanted my things to be pit on the side of the road like garbage because her guys needed to do something. I told her they can do that but I was not paying for that time they were moving my things until the first piece was on the truck. She told me she would be there in 45 min.
U never received a follow up call to see if everything as ok or if I was happy with her service. Well I will tell u only thing good about then ate the hard working guys the work about 12 hours a day with no days off because the owner is just greedy!

My wife and I were recently faced with a last minute call for help with our move and based on reviews we called Cheep Cheep. We were able to get a truck and two man crew on the day needed.
As the scheduled day arrived, Mark and Rick arrived on time and went immediately to work. Both young men worked nonstop and took every precaution to protect our belongings. The conditions during the move, extreme heat, would have caused many to slow down but these kept working and were very pleasant. The job was finished quickly with no damage and the cost was very reasonable. Thanks to Mark and Rick and I recommend this company!

These guys are great! I’ve used them twice to move and each time the guys have been friendly and professional.
The first time I moved it was the hottest day of the summer and the guys had to haul furniture to my 2^nd floor apartment in the direct hot afternoon sun. They were so helpful and even helped set up furniture. They moved me out of my old place and into my new place that was about 3 miles away in less than 2 hours!
This last time I was moving out of state so they were just packing a truck I had rented on my own. They showed up with 3 guys but only charged me for 2. One of the guys was the same guy who had helped me move in 2.5 years earlier. When they first arrived they said there was no way all my furniture was going to fit in my 16′ truck… but they made it all work! They utilized every inch of space in the truck and there ended up being about 3′ of space left. They did a great job with making sure all my furniture was protected with blankets I’d rented and wrapping my couch in plastic I provided.
I was totally happy with the work these guys did and would definitely hire them again!

First class experience all the way!
Easy to deal with on the phone. Even called the day before to confirm. The guys showed up on time and looked like movers. I mean that as a compliment as I have used several moving companies with guys that were scrawny and struggled to lift even moderately heavy items. The crew continuously hustled while taking care and were very courteous. The shrink rap, blankets, ties, and the truck were all included with the hourly rate so a very easy bill came as a result. There was no nickeling and diming at the end and they were more than fair on the time. Very smooth from start to finish.
I HIGHLY recommend that you give them a call!

The worst movers ever
I paid for 3 guys since the the moving company assured me it would be cheaper in the long run because things would be so much faster. They arrived and had me sign paperwork and got started. The one guy (I heard later) was sick and stayed in the truck arranging things and never came inside to see how the guys were doing. I found out later that they had hired the guys that day and had never checked out their references. When they moved my nearly new refrigerator they forced it thru the gate and scratches were left on the front from the stucco of the pony wall on the patio. Movers are suppose to open the doors and ease it around but these guys knew nothing of how a mover does things.
I spoke with the office manager and she said it wasn’t their fault, that the guys presented references and they just didn’t have time to check them out. I told them it was most certainly their fault since I hired a professional moving company I had expected professional movers. She said there was nothing she could do and I told her I’d call everyday until I was able to speak with the owner.
After a half dozen phone calls at least, the office manager said she had spoken with the manager and he had agreed to fix the door to the refrig, or replace it if necessary. I had two guys come out to look at the repairs and it was determined that the door would need to be replaced. I supplied all of the mfg information so they could order the doors.
Three months later I called and asked about the doors, they acted like they knew nothing about them. When they finally remembered they said the doors had arrived and the installation guy (David) would be calling me to arrange installation.
David called within the week, I told him the refrigerator was in storage but I’d meet him there so he could swap out the door. Well, we were scheduled to meet and David never showed up. I called him at least 40 times and he did not answer his cell phone. I complained to the office and they said that David still worked for them and they’d let him know. More and more attempts were made over the next 3 months and my calls went unanswered.
Nearly 9 months later I moved to CA, brought the refrigerator that was horribly damaged. I called again and the office said they’d have David bring the door in and I could either pick it up or have it shipped to CA. Needless to say, they never called and have never made any attempt to resolve this problem
I am so unhappy with the experience. Do not use these guys… a couple of hundred more and you can get an experienced mover like Warren’s or even the U-​haul helpers have been better than my experience with Cheep Cheep Movers.

I had a last minute move from Seven Hills (4,000 sq ft house). It took two trucks and six guys, but everything was wrapped, moved, and in place within 5 hours. Nothing damaged! Very reasonable prices too; $ 1,340. Oh yeah, they were there pretty much on time. Nice job guys, thanks!

I think I got pretty lucky with these guys. Here is what they offer– the basic service is $ 99 per hour for two guys and a moving truck. There is a 2 hour minimum.
I was doing a local move and had an emergency come up that required me to postpone my move on rather short notice. The man I spoke with, Mark, was very accommodating and I was able to reschedule for the new date I needed without any problem.
The two men that showed up to move me (I think their names were Jarrett and Kevin) were both very courteous and professional. I felt they were reasonably careful with my furniture and kept up a good pace. Considering that I was moving to an upstairs apartment and it was about 104 degrees outside, I don’t think they could have gone any quicker.
Since this company does offer budget moving, keep in mind that their insurance is very limited. The bigger moving companies (United, Mayflower, etc.) will offer you different options for an additional cost. This allows you to choose replacement cost coverage on anything that is broken. With Cheep Cheep, their insurance only pays a set price per pound. So if they break your big heavy entertainment center, you may get a decent refund, but if they drop your laptop, you may only get a dollar or two. Also, they don’t give you a true estimate ahead of time. They will give you a quote over the phone, but without seeing how much stuff you have for themselves, it is a very rough guess.
I knew what I was getting into and feel very pleased with the results and my bill. I also discovered this great link to the Better Business Bureau website that lists how many complaints have been filed against various local moving companies.

Absolutely ridiculous. They may not charge much, but you get what you pay for.
A year or so ago, my boyfriend and I hired these people to move us from Summerlin to Anthem. Two guys showed up quite late, and very roughly loaded our things into their truck. Despite being given very specific instructions on how to get to the new place, they dawdled around and wasted time, because they knew they were being paid by the hour.
I did not have cash on me at the time, ¾ of the way through unloading things from the truck I went to get cash from the ATM to give them a bit of a tip, since they were at least doing the lifting and such. I also got them a starbucks. When I got back, it wasn’t even the end of the time I had paid for, and they handed me a receipt claiming they went over the time and that they wanted to bill me extra for it. By this point they already had their tip in their hands (20 dollars per guy for less than 3 hours work is pretty generous imho)… I told them I would not be paying them extra for the time they wasted…
They left after telling me to sign a receipt. They did not tell me however that the slip was also claiming that everything was in good working order, the same as I had given it to them. They had apparently broken my bf’s desk while I was getting their tip, broke the shelf clean off the desk, and gently placed it back to look like it wasn’t damaged. We didn’t find this out until they were long gone.
When I called the company the next morning, they bitched at me about signing the form without checking whether everything was working. I informed them their employee lied as to what was being signed, and they just said «Oh.». No offer to pay for the damaged desk or anything.
Would never recommend to anyone.