Cartridge World

If you want to do business with a company that does not stand by their products, go here.
I bought an XL re manufactured cartridge for my printer from Cartridge World because I needed one right away and didn’t want to wait for one on line.
Their prices are high and the cartridge dried up after printing less than 50 sheets.
They would not replace it because it was purchased 2 months ago. I have bought many of these cartridges elsewhere and they don’t dry up in 2 months with very little use.

I have gotten my cartridges from both the Eastern and Rainbow locations. The service is the best. I brought my HP printer in, they cleaned it, made it print like new and the printer is at least 5 yrs old. This was at no charge so I can’t tell you how grateful I was since I was having problems with it printing properly and assumed I was going to have to purchase a new one. Thank you Cartridge World!

I’ve now ventured into this particular store twice. Indeed they’ve had the cartridge model for my printer I was looking for which was nice cause I had gone to several places (Wal*Mart, Office Max /​Depot) and they did not carry it.
My only complaint is that the woman who helped me at the desk was rather rude and/​or snotty. Perhaps if I were a regular customer coming in there twice a month I would be treated differently, given a bag of mints and walked away happy. As it stands I didn’t feel like my business was appreciated and felt as if I was inconveniencing her by coming in.
Next time I’ll just buy online instead of shopping at a brick and mortar store.

I want to say… always good service. Denise is friendly helpful and makes sure I always get my local discount and they give a big bag of mints for shopping there! Love the personal service!

Came in for my 2^nd time ink cartridge! Highly recommend !!! I have a canon pg 310xl and it works perfectly fine !

Found what I need at a price much lower than any I could find anywhere else. They worked just fine, and then we swapped them out. Plus, they recycle EVERYTHING — even the boxes the cartridges come in, gotta love that.
They have always been quick and courteous. I just bring in the old ones and they do the rest. Worth driving far from home for.
Perfect for us small business owners

I walked in and the place is pretty huge in comparison to the other cartridge refill stores. They have a wide range of brands to choose from! Bring in your old cartridges and they’ll swap out for a ink filled one :) it literally was a quick walk in and out and I got ink for my printer. Highly recommended !!

This place is great! Always had the cartridges I need and great hours. Great customer service. Location is perfect right by Walmart.

great place for printer ink! I buy the family ink from here, and always replace the cartridges by bringing them (the old used ones) in for a discount on my purchase, it’s awesome :)

I know the manager, Sham, through networking and he’s always taken care of me and is enthusiastic about growing his business. I was pleased that he hired my friend Jamie and she’s great with customer service, much better than others he’s had in the past. Hold on to her! I was at first concerned about using refilled cartridges (HP yells at you) but I haven’t had any problems. I print a lot of cyan (darn company branding) so that runs out quick. I’ll be back for more this week. Try them out to save money. They also promote local businesses as a a do-​gooder touch.

The customer service I received today was completely uncalled for and extremely rude. They sold me an empty cartridge which I returned immediately for replacement. They declared there was no way that could have happened because the empty cartridge from THEIR box was not theirs because it didn’t have their label on it (which obviously they forgot to put their label on the cartridge which had not been filled yet). When I became visibly upset at this response, they said I was attacking THEIR integrity and stated they did not want me as a customer after I had been buying ink regularly from them for 7 months with no problems. They do not deserve ANY stars. I have NEVER been treated so rudely. As a retail manager for 7 years, we always treated the customer with utmost respect «the customer is always right!» I was stunned with the treatment I received and do not recommend you take a chance with having the same problem. IF you choose to do business with them, make sure you OPEN the box before leaving the store so they have NO recourse such as what I experienced!!!

bought new cartridges for my printer thought i would be saving a bunch of money but in reality i saved maybe $ 5 and two weeks fromt he time i bought it. now i have printer ink issues. and cant print anything. i would just spend the extra $ 5 and get brand new ones

This place just moved to a new location at 3655 South Rainbow, in the Walmart, Sam’sClub, and Applebees shopping center. The online website still gives the old address.
Overall, prices are great. Ink quality is gets the job done, but manufacturer ink is still the best. Service is fast and friendly, which is why I like the place.