Carl’s Jr

Had to wait more than 20 min for food while most employees were standing around. The drive through was at a stand still and no one knew what to do. Awe full service at 3:00 on a week day

They never ask you if you want a doggie treat and when you do ask they never have them. Well then take your sign off the window and stop misleading me. You’ve never asked once if my canine companions have wanted a treat and when I do ask you’re out. Kudos the food is always misshapen because they love mixing things up in your order but my darn kid just has to have this western burger. I dislike I wanted to go to Bachi but it’s Wednesday and it’s her choice on where we eat. The people are always nice though so that is always good but dang it stop saying you have dog treats when you never or rarely do btw I’ve been in this drive through waiting for my food for a total of 8 minutes now. Is this usual? Also the chick who is manager has been on the phone for a vey long time

Well, as long as the food quality goes, it s better than MickyD or KFC. Jalapeño poppers are to die for! The drive through is fast! No complains!

This is the conversation I just had at the drive through:
Carl’s: would you like to try our all American burger?
Me: no thank you. Can I get two all natural burgers, one with no tomatoes?
Carl’s: ok, so two all American burgers? Do you want those in a meal?
Me: no, I want two all natural burgers, one with no tomatoes. No meal, just the burgers.
Carl’s: ok. Do you want ½lb or 1/​3lb?
Me: don’t they come single patty or double?
Carl’s: yes we can do single patty on those.
Me: ok, both single patty then please.
…then I ordered a kids meal…
…then I waited in the drive through behind only 2 cars for about 15 mins. I know the car in front of me only ordered a kids meal because it was on the screen when I pulled up, and I had to sit and wait for carl’s to take my order for about 5 minutes, so I had plenty of time to notice…
…THEN when I got my food and got home and my husband opened the bag and unwrapped his burger, we realized we did, in fact, end up with two all American burgers instead of two all natural burgers. They have hotdogs and potato chips ON TOP OF THE BURGER!!! Can you say disgusting? I won’t be going to that Carl’s again. I’d rather go out of my way and stop at a different one!

Carls is one of my favorite places to get a burger, but the cleanliness of this place is what brought down the score. Tables dirty a long with the restroom.

I wanted to write this review to recognize the staff member named Jodi. Very friendly customer service. I had paid and walked away without receiving my change bc I was in a hurry to eat, she brought my change to me personally. After grabbing my drink from the dispenser and went to wash my hands and the food was out at my table waiting for me. There was no down time for Jodi bc as soon as she was done taking orders she started cleaning tables. Very efficient employee I must say. Being that I own a salon with a staff of 20, I can appreciate a great employee. Needless to say the dining experience was everything I expected and more! Thank you Jodi :-)

The worst carls jr. I have been to in the Pacific time Zone. Welcome to whale-​burger.
The service is slow and my food was cold. If I wanted to reheat my food I would’ve bought it yesterday! In the drive-​thru there was only one car before our 3burger and 2side order, order and it took longer than 15mins because there was an issue with their order and the Carl’s jr operator had to explain the situation to the other fat-​neck turkeylegged-​forearm smoking female customer why changing her order at the drive-​thru window takes longer. Hurry the famous-​star up you double patty neck thickburger. Carl’s jr operator, make that beached whale pull her smoking blowhole around so other people can get their already made food that’s already sitting there getting cold which is all ready to be paid for and eaten. There is a drive-​thru line waiting to poach that humpback Honda accord and sell her to the Spring Mountain markets of Chinatown. People are starving !
After expressing my displeasure, they acknowledged their mistake and tried to rectify the situation by offering a free drink and a cookie and then asked if we wanted any condiments and we requested ketchup and ranch for the fried zucchini. Still displeased by being nurtured with sweets for our time from sitting in a «fast food drive-​thru» we paid form our cold food and drive three major streets over home to eat our food.
The fried zucchini was cold and I had to put it in the oven. The burgers were smashed and slopped together in such inattentive mess that there was sauce all over the wrapper coating the outside buns of the cold burgers. As if the Carls jr food assembly line took their frustration out on the successive cars who’s only crime was paying for food behind a bad customer’s poor order. The food literally looked like garbage. Pieces of lettuce soaked in condiments sliding around inside a wrapper slapped together with squished tomatoes and a smashed bun made the food very unappealing to taste. The only thing that wasn’t cold was my shake which melted from waiting and is now sitting in my freezer to be frozen again.

The New Buffalo Burger Is GROSS”
Stopped by here with the coupon that offeres you a free buffalo burge when you purchase a Medium/​Large Buffalo Burger meal and when i tell you that it’s the worst i’ve ever had from Carl’s Jr that would be an understatement! I usually never have a bad experience but then again Never say Never right? Skip this new burger for SURE

I went there today and the food was pretty good, but what grossed me out was the fact that the lady taking orders and bringing out food was also cleaning the bathrooms
they should have a separate crew for that! eww

All I an say is Cod, Cod, Cod. Go on line collect a $ 1.00 off coupon and head on over. Lunch a little over $ 6,00. Plus some cookies for another dollar and you hit the grand slam with table service. Can you tell I’m not really a fast food person. What a bargain, baby…

This is my favorite Carl’s Jr. location in town! The employees are super friendly and the restaurant is always spotlessly clean. I love Carl’s low-​carb lettuce wrapped burgers and the folks here understand what I want when I order that (they will seriously wrap ANYTHING ON THEIR MENU in lettuce to make it lower in carbs)! I just love this location, you can’t go wrong here.

Mary has been so awesome with customer service. I have been a frequent customer over the last two months. Trying to get this location recognized on Unilocal took some doing, but finally it happened. This is a great location near the 215 freeway, but it is also is far enough away from the busy Arroyo Marketplace.
This location has a dining room that is open late and is a good option to try their turkey hamburger.
Some of the most friendly and best service I have received from a fast food restaurant.