Buffalo Wild Wings

I love BWW but this place is horrible. Service is always bad weather it’s take out or dine in. The first time I ordered pick up. Got there waited 10 minutes not one person greeted me they just looked at me and consistently ignored me and no one was at the front desk. I was so irritated finally someone comes out says my foods still not ready after stating on the phone it would be ready In 15mins (now 25 mins). 2^nd experience today for lunch the greeter was depressing. All she did was stand at the front head on the counter watching tv. Our waitress barely spoke to us other then to take order and check on us maybe twice in an hour in a half. Won’t be going back.

All a pregnant girl wants is her food hot and not drowning in sauce. Oh and for her salad not to be brown. Is that too much to ask?

This place is bomb!!! I ordered lemon pepper dry rub and mango habanero sauce on the side and OMG!!! Life changing!!!

I’ve been to Buffalo Wild Wings several times now. I gotta say, never been very happy with the food. Service at this particular location was excellent. Wes was our bartender and I gotta say, phenomenal service. But the food has disappointed way too many times. I’ve had several wraps and several appetizers, all of which were lacking the key ingredients. My steak wrap was definitely near steakless. It had been awhile since eating at other locations, but I recall the same type of stingy-​with-​key-​ingredients disappointment.
A buddy of mine swears that you should only ever order the wings. Never try for any other food item because you will be disappointed. Apparently, the wings are alright.
The things saving this place from a one-​star review is the amazing service that I received at this one particular location, the number of TVs with games on, and the beer happy hour special.
Enjoy this picture of my lettuce wrap with fraction of an ounce of steak in it. btw, I ate the half with less steak first because I wanted to save the better half for last, so this is the meatier half. Sigh.

As much as I love going to BWW, I am no longer a fan of ordering take out! I usually order ranch sauce with my fries and the waitress did not «go over» my order to make sure I got everything I paid for (since it’s their policy). They did not put ranch sauce in my bag and I only realized it wasn’t there when I came home. Btw they DO charge for ranch sauce.
Another time, I ordered 6 bourbon honey mustard wings and I only got 5 wings instead of 6. I know these complaints may seem minor but the second time around did not make me change my mind about their customer service!!! Also some of the staff at the front were not familiar with the lunch club punch cards. (Since I wanted a punch card, I had to explain what it is). I am absolutely disappointed with this location and it’s even near my house too!!!

Bww is right by our house. Stopped in for wings and beer. We had the wing combo. Half boneless half traditional comes with fries. Perfect for sharing. We always like sitting at the bar. They have gaming if your into that. There’s two bartenders we like helping us. Last night we had Shane. He’s always super nice and attentive.

Came here for dinner and had the wing combo that gives you both boneless and traditional wings along with fries. It’s big enough to share with 2 people. Not bad for $ 15. Sean is a great bartender. Normally when we come at night he’s always the one helping us and very attentive and nice. It’s down the street from our house and it’s great when there are sports events on tv to watch.

Well this place was bad even for a BWW!
I am a frequent patron of BWWs all over the country, I simply love the wings so know have a pretty good idea of what normally to expect
This location however just fell flat, the service was horribly slow the staff apparently have never worked in a BWW before because they had no idea how to speak up and at their guest when it is the typical a roar of noise in these places
The waiter who brought us our food was rude reached across the table and people.
We had empty glasses waiting to order
The carrots and celery sticks were server with pools of water I. The bottom of the container
My wife’s burger was cold
The list just goes on.
To top it all off we happen to flag the manager down and had to ask for our waitress and he could have taken that opportunity then to check In with us but didn’t

The only time I go to Buffalo Wild Wings is for their happy hour and Tuesday specials. I came to this particular location because my friend lives close by to this one. And we were really craving wings ! Although I only crave American wings like once or twice a year.
Their happy hour starts from 2 pm-​7 pm and 10 pm-​2 am only on weekdays for appetizers and drinks. I like their mozzarella sticks for 4 $. Imported and domestic draft beers go from 3 – 5 $. On Tuesdays, their traditional wings are 60 ¢ each at this location. They charge extra for sauce.
I LOVE their «Asian zing» flavor. It’s a must whenever I come here. However, I was really disappointed with the «wild» flavor. It’s the second «spiciest» sauce on the menu BUT IT WAS NOT SPICY AT ALL. It was «mild» at best. I should’ve tried their «reformulated blazin’» sauce (apparently hottest sauce on the menu) but it’s just one up from «wild» flavor, so I don’t think it would be that spicy. Wingstop is better if you want spicy wings.
If they have their Tuesday/​Thursday specials, then this is the place to go, but if it’s not Tuesday/​Thursday, I much prefer Wingstop for their food.

Look. The service is really good.
But here’s the kicker, «Cook the wings LONGER»!!! Please adjust the time you normally cook them a few minutes longer. It’s just so bad to have a wing hang out of your mouth because the ligaments are still attached to the bone. Come on man!!!

Called in to order a pick up last night. My boyfriend wanted to try some of their new flavors so he asked Jamie about certain flavors and Jamie gave his honest opinion.
We got boneless wings and they were great! Usually, BWW doesn’t put enough sauce but these were fantastic. Definitely our new favorite BWW!

I’ve never been a big fan of Buffalo Wild Wings. I’ve just never had a meal there that I thought was good. Well, last night our options were a bit limited being that it was Christmas Eve so we decided to give this location a try. Well, it was as expected. The food was not my favorite.
Let me say this though. The bartender was great! He was super friendly and made sure our drinks never ran low. He gets an A++. But the food cannot be overlooked. I ordered the snack size of traditional wings with mild sauce and we started with potato wedges with cheese. The potato wedges were okay but honestly a little too salty. The wing sauce was a little spicy to be considered mild in my book and the wings in themselves were super dry and overcooked. I only took a few nibbles before deciding it wasn’t worth eating.
Sorry Buffalo Wild Wings. Wish I had better things to say but after trying multiple locations I’ve decided your wings are just not for me.

Same ol Buffalo Wild Wings as anywhere else, so nothing too amazing.
The place is clean, floors are clean and staff are friendly. Food came out quickly and our server was very attentive. This place reminds me of kind of like an upscale bar food place as they sell pretzels, nachos, and lots of finger foods.
There are TV’s all over the place, 2 claw machines and another game machine. All in all, I’m sure I’ll be back again soon.

When I pass this place I just want to sigh a lot louder than necessary. It has so much potential. Wings, beer, fun.
But still, I can never seem to receive an order of food that isn’t cold. I don’t know what it is but I always get wings that can barely be considered warm. I don’t understand how the servers here aren’t visibly ashamed to serve stuff like this.
Last night I got an order of spicy garlic and wild flavored boneless wings that had the consistency of soft cardboard when they got to me. The place was busy so I know it wasn’t that I was being served old food. It’s a miracle how bad they made my order. They had decent quality chicken, awesome sauce, an industrial kitchen, and still managed to mess up. The temperature of the wings was unacceptable, and there was almost no sauce on them: cool and dry.
This location has a better draft beer selection than some I’ve been to and my drinks came out tall and cold, so the one star this place gets is because of the good enough beer.
Probably won’t be back unless I’m meeting friends for happy hour, and then I’ll probably eat before I show up.

Thursday nights they have 65 cents boneless wings. You’ll have to order a minimum of four. I still love the Asian zing flavor the best.
Mini corn dogs– 4 stars. Who doesn’t love a corn Dog? A deal for $ 3 during HH.
ONION RINGS– 3.5 stars. They were good. Can’t complain for $ 3.
Chocolate fudge cake– 2 stars. I’m demoting this cake from a higher rating. It wasn’t as good as I remember.
I still like this place a lot. Their HH from 10pm-​5am or so is pretty rad.

The food is ok, nothing special. The service is inconsistent, and the manager is useless. If you find yourself at this location against your better judgment ask for Katrina. If you like your wings on the crispy side, you’ll have to ask for this as they tend to come slightly undercooked (i.e., soft skinned). I forgot to ask, so I was slightly disappointed with my wings. The best flavors of wing sauces are the Jamin Jalapeño and Spicy Garlic.
I have attempted to eat at this location twice before. Yesterday, I managed to stay without leaving before I was served. Even so, I experienced the same problem at the hostess stand as I had two times previously. There seems to exist a fundamental problem with the manner in which guests are handled when they enter this BBW location. Unlike most BBW locations that seem to have a half-​dozen teenage girls/​boys at the front podium, this location tends to have one or two. Everyone else seems to be hiding in the back — I guess. If the hostess is in the middle of taking a take-​out order, you could wait for a very long time without so much as a greeting. I consider waiting without a greeting or acknowledgement to be problematic after about 4 – 5 minutes because it only takes a second to tell a guest you’ll be right with them.
Since my friend selected the location with a strong desire to have wings and a cold beer, I agreed to give the place another try. Thankfully, our server Katrina saved the day. She was very pleasant, attentive, and accommodating. Although the food did not meet with my quality standards, the service and my cold Angry Orchard ciders on tap did. Couple this with some great company, and the venue worked out to my liking.
Ironically, the poor greeting turned into a rather red carpet exit when two staff members sent us off with a pleasant good-​bye and grabbed the door for both of us on the way out. Upon quickly comparing my greeting, it felt a little surreal. Although I am not looking for a red carpet entrance, guest should be welcomed and feel like a valued guest when they enter.

Oh gawd whenever I think about BWW’s I cringe at the awful customer service I’m about to receive at the bar, no matter the location (9 times out of 10, service is awful). I also have to brace myself for freezing cold temperatures inside. Bring a jacket if you’re always cold like me! For this particular visit, me and my husband met another couple at the bar. They were holding seats for us so we were able to right walk up and sit at the bar.
I have never eaten a wing in my life, or at least not that I can remember. I’ve been a vegetarian for over 11 years and I don’t plan on eating any wings in the future either! With that being said, dining at BWW’s is a happy medium for me and my dude. Why? Because they have a token black bean burger for me, along with lots of other vegetarian options like flat breads, quesadillas, and your usual neutral appetizers while he gets his wings. Both parties are content!
SCREAMIN’ NACHO BURGER ($ 9.95?): I always order this with the black bean burger when I come to Buffalo Wild Wings. They used to have a black bean wrap but it’s no longer on the menu. Fries are hit and miss. They’re usually stingy with the fries. 3.5÷5
SERVICE: Our waiter virtually ignored us. It was difficult to get his attention to order food and ask for refills even though he was standing directly in front of us at the bar. The other couple wanted to order a dessert but gave up because service was so slow.
VIBE: There was a sports game on but I wasn’t paying attention. It was loud inside and pretty busy.
Worth a Return Visit?
Probably not at this location since it’s so far away from where we live. There are 3 other BWW’s in much closer proximity, so it doesn’t make sense to make the trek out here. Also, this location doesn’t stand out at all. I’d rather get crappy service close to home.
Unilocal 100 CHALLENGE 2015: #139

This review is simply to recognize amazing service PERIOD that I’m sure would match a dine in service. We just moved to the area and apparently a nail caused a flat tire which brought us parked next to this location.
While my husband was changing out the tire a crew member came out with a cold bottle of water and said something like «I can see you’re having a bad day. here you go!» when asked what his name was he introduced himself as Jeff, the manager.
If the manager is as stand up as this with non patrons, imagine the service you get when you visit this BWW! :)
We will definitely be stopping in soon! Thanks so much Jeff!

Went to this Durango/​Warm Springs BWW location tonight around 9pm. It was NOT packed and there were several tables vacant at this late dinner hour.
Here’s what we experienced in 7 to 8 minutes time frame… The hostess seated us in a booth directly in front of the kitchen entrance. In other words, impossible for servers to not pass our booth as it is less than 10 feet from enter/​exit the only kitchen access.
We looked at the menus, made our dinner decisions and put the menus down as a universal silent hint to servers that we are ready to order. We looked around the restaurant that was NOT that busy…
We watched servers come & go from the kitchen walking inches from our booth, watched servers bus two tables away from us– but did not even make eye contact, let alone greet us, nor ask what we would like to drink/​eat. After 7 long minutes without contact from any BWW employee, we got up and left.
On the way out, I stopped at the hostess stand at the front entrance and expressed dissatisfaction regarding the unfortunate poor customer service.
The manager on duty, wearing a red shirt, by the name of Geoffry looked up at me while I was speaking to the hostess and two other young ladies next to him, and asked if we were in booth 121. I asked what his employee position is and he identified himself as the restaurant manager.
I said I didn’t know the booth # we were seated at, however I described the booth as directly located in front of the kitchen entrance and mentioned to him that we were passed at least 2 dozen times by servers, but not one stopped to say hello, take our order, identify themself as our server, etc.
Without even acknowledging my complaint, let alone apologizing for his staffs poor customer service; the manager walked away into the restaurant. The hostess watched him walk away from the apparently difficult situation and then said to me «I am really sorry for his lack of leadership.» Clearly, Geoffrey is the reason why the servers get away with poor customer service.
I was looking forward to eating some wings, checking out a few games, tipping 20% and offering a 5 star Unilocal rating tonight, but how many stars are listed above?
TIP TO BWW: Get rid of Geoffrey and offer better customer service to patrons!

Great spot to chill, watch the game and eat some great wings! My son loves this place and his favorite lemon pepper wings are always on our order.
The variety of wings they have is unreal, so much to chose from! Carribean jerk and garlic parmesan are my favorite.
We got to try this new sampler. It has so much good, honestly could be someone’s meal. Mozzarella, flatbread, hummus, mushrooms… all so good!!!