Brighton Collectibles

I came because of an offer for a free gift with $ 100 purchase. Well I bought a $ 125 gift card but no gift. Can’t do it on gift card. I don’t get it. You can’t refund the card and I gave the my $ 125. Feeling screwed!

If I could give ½ a star I would! The worse customer service ever can be found here. The store manager is full of lies and a complete joke and used every excuse in the book to weasel her way out of her mistakes. On ¹⁰⁄₁₇ my husband had to exchange a bracelet he purchased on ¹⁰⁄₆. The store manager said she would handle it and said she would email him his receipt in which he never received. I called to check on the status of the item on ¹⁰⁄₂₄ and was told the item had not arrived. My husband returned to the store a few days later and was told the item had not arrived. He inquired about his receipt and was told he would receive it along with a phone call for the latest status. No receipt and no phone call. I decided to pay a visit to the store and spoke with the pathetic store manager. She immediately says «It’s arriving today». Yeah right, yet another lie. I returned everything and purchased my bracelet online AND received it faster than the lousy store could ever promise. Most definitely will NOT shop here again.