Big 5 Sporting Goods

I will say the customer service is slow, we stood at the counter for a good 3 minutes while 2 employees and the manager were behind the counter talking.. Although when they finally noticed us — they were very polite and jokeful. just some advice — you guys are nice and have the right attitude, just keep an eye out for your customers as they may need help if they don’t know what they’re looking for and pay attention to your surroundings so people aren’t waiting long to be checked out.

Worst customer service ever. I was asked if I needed help and the employee said he would be right with me, keep in mind the store was dead. I waited 20 mins still no help. As I was walking out to leave, him and another employee were standing at the register talking, clearly seeing me leave. I would recommend a different location.

There isn’t a whole lot to say about this store. The customer service is average. The store is small so there’s not a whole lot in stock. They have a decent variety of shoes and athletic wear. They always have great prices on the shoes. They’re Under Armour and Nike stuff is just as expensive as anywhere else but sometimes, usually on big holidays, they have some good deals. I haven’t had to deal with the guns section so I don’t have much to say there but then again no one in Nevada goes to B5 to buy guns. Like I said earlier the stores kind of small and so the merchandise is kind of clump together so you have to look really hard for what you’re looking for or you might miss it. The location is easy to get to, right off of 95 on Lake Mead. If you’re a soccer family and you need something quickly on game day it’s located right across the street from the large Soccer Complex and they tend to stock well during soccer season. I can say that almost every time I come in here to look for something I end up finding it somewhere like Sports Authority or even Walmart believe it or not. But from time to time you can grab specialty stuff you wouldn’t think they’d have so don’t sleep on them, at least call and see if they have it. Their baseball gear is actually decently priced especially the bats. I keep coming here often because like I said from time to time I will find things I can’t find anywhere else. Stay active and Happy Sporting!

This is a small store and therefore offers limits on variety and simply doesn’t carry some key items (i.e. Pilates Socks) What I do really like is the excellent customer service and product knowledge of the staff members.
They also always seem to be running sales on kicks when I pop in and the blonde manager has great knowledge of her inventory. Since I run on different terrains and have «gym only» «trail only» etc kicks, she suggested a pair of Saucony street runners she uses and I LOVE them. Very personable and genuine.
Mentioned to her that they were not on Unilocal and she didn’t know how to get on (this was back in October) I’ve been meaning to add them ever since. There are definitely larger stores, but I’ve been ignored in some of them.
When I need specific items I know they don’t carry, I go elsewhere. But, for throwaway gloves cheap for Tough Mudder = perfect. Also, when I’m looking to replace kicks, I pop in to see if they have sales. Often when the latest version comes out, you can get a great buy.
Thank you Big 5 for being a friendly spot in the hood to pick up gear. Jaime W told me they are an original Vegas company: this makes me feel even better supporting Big 5 :))
Unilocal 100 Challenge