Bayside Watch

Last week, I brought my gold bracelet (10 years old) in to have the lobster claw replaced. I told the man that the bracelet keeps falling off. He told me that there was nothing with the lobster claw and charged me $ 45 to solder the clasp. The bracelet fell off again today and as of yet, I am unable to find it. I will never go to them again for anything.

Horrible Workmanship & Service
There are other better jewellery and watch repair shops in the Meadows Mall.
One star because there is not an option for negative stars
Wished I read reviews on Unilocal before I paid to change watch battery here.
I paid $ 15 (more than normal) assuming they know what they are doing, because it is a watch store, not just a battery shop.
Today, at work, the back of the watch popped out, so stopped back to ask them to put it back in.
They DEMANDED a receipt, before they would fix it.
For a lousy $ 15 service, anyone keeps the receipt?
So I just left.
Found another store in the mall, they fixed it for me in less than a minute, and told me that it was not put on tight.

Really nice owner.

I have taken many watches to this location just for battery replacement & never had issues. Last Friday, I took my Juicy Couture watch to them & was quoted $ 15.00 bucks to do the battery. However, once they saw it was a Juicy watch they then said it would be 20 bucks because they have to ‘seal” the back of the watch after replacing the battery. What should that matter? Of course I paid it because I love & missed wearing my special watch. Imagine my surprise when I got home & realized they gave me a very dead battery. Now its back to the mall for me tonight to have them replace the battery with a working one. I think the prices for a battery replacement are outrageous. I am going to have to hunt down a cheaper & better place in the future.

This may be the worst retail experience I ever had.
I went to Bayside Watch to buy a pricey pendulum wall clock. I was prepared to shell out the bucks, but the worker told me the only clocks they carry are the actual displays on the wall — they don’t keep a stock of unopened, boxed clocks. Fine. I told him I’d be happy to take the display. However, all the prices are marked on the clocks with VERY sticky stickers. I noticed this right away, but I hoped that they had a plan for how to take OFF the very sticky sticker. The worker proceeded to grab a random box from the back, then came back out to box up my clock. Before he put it in the box, he tried to take off the very sticky sticker. My head was kind of turned, but I noticed right away out of the corner of my eye that the sticker came off and took a bunch of the finish with it. I was told it was a solid wood clock… so why was it OBVIOUSLY a wood-​paneled plastic clock? Worst of all, the guy assumed I didn’t noticed and proceeded to quickly shove it in the box, pretending that he didn’t do anything wrong.
The man continued to program the price into the register, looking all flustered and nervous. I said, «uh, yeah, I noticed that.» He responded by saying, «oh, uh, yeah, well, hmmm, I can give you 20% off.» I responded by promptly walking out of the store and taking my money elsewhere.
What is most disturbing is that they have a no-​refund policy. I could have been swindled by this guy if my head was just SLIGHTLY more turned and not have been able to do a thing about it. Worse yet, I was planning on leaving the clock in the box until I move in a couple of months… imagine my surprise if I moved out of town, only to open up my precious clock box and find a defective product.
Dishonesty is a huge pet peeve of mine. Stay away from this place.