Baja Fresh

I’m giving it 2 stars and that is only because of the food. The food is honestly awesome. I have had burritos, the americano style tacos, and more. All tasted great. The service on the other hand is very poor. I have beem here 3 times in the past 8 months and every time my wife and I have received horrible service. Last night was my most recent trip and the gentleman working the register was rude just like everyone else I’ve encountered. My favorite part is the delicious salsa bar they offer, but if you request one of the larger tubs from stack of 100 behind the counter. Every person we’ve asked acts like we are asking for golden covered little bowls from heaven. I even had one employee tell me, after I just spent $ 50 on food for my entire 6 person family, which included 2 large orders of chips. That we could only have one salsa container. So again and in short, great food horrible service. It’s to bad because I work in a customer service and hold it to high standards. So for this reason, after last night, we will never return.

I gotta be honest, I was pleasantly surprised with this place. The food was actually really good and the salsa bar was stocked and very fresh! Fresh is a great word to describe Baja Fresh. Well for the items I had anyway. They have a fresh salsa bar, with 6 different salsas ranging from hot to mild, as well as jalapenos, limes and cilantro. I really enjoyed the mango salsa the best. It had bright, citrusy flavors that danced on my tongue. This was nothing like the jarred mango salsa you can find at the grocery store drowning in artificial flavorings and syrups. This was fresh made salsa and it was gooooood. The other salsa I liked was the baja salsa. It was a dark green and had a very good flavor. I stocked up on both of these.
I was in the mood for a burrito or tacos, but the grilled shrimp chile lime salad caught my eye. It’s described on the menu as: fresh (there’s that word again) salad greens and kale, pico, onion, bell pepper, jicama and tortilla strips, with fresh (and again) avocado and anejo cheese. All tossed in a chile lime dressing. This salad was amazing. The shrimp were grilled nicely, the veggies were crisp and that dressing was light and flavorful. That was a fresh (told ya) and filling salad. I also got a side of tortilla chips and small guacamole for only $ 2.99. I mostly got the chips to dip in the different salsas, but the guacamole was tasty. I can’t say if I would come here for Mexican food, but I will certainly come back for that delicious fresh (haha) salad.

Service is pretty fast. Nothing special in regards to the employee’s I like the food. I got a Tostada bowl, man it was delish. I loved how light, crispy and airy the shell was! It had chese, sour cream, and guacamole on it. It’s a very nice size, enough to split it. I also tried there nachos! OMG, I love nachos. And these were enough to share as well. I It’s my new favorite salad and some nachos

Not the same as I remember it. I used to really like this place, then they closed all the ones by my house. It was OK but not stellar. It’s clean and the staff is nice.

Terrible Food. Baja Fresh WAS arguably the Best Fast/​Casual Tex/​Mex Restaurant in America. It has rapidly deteriorated through the years. I wish the Original Founders (Magglos Family) would buy back this once Great company. The Salsa bar is bleh, prices have risen and the Food Quality is average @ Best ! Is it any wonder that their Stores are Closing ???

Whenever I have a fajita craving I end up here. Love, LOVE the chicken fajitas. Salsa bar has always been a favorite here and this location keeps it clean and everything is always fresh! I enjoy this spot for quick grab and go lunch! It hits the spot!

Not happy at all with our experience. My office had a training video to watch today so the boss payed for lunch. We ordered online to go pick up and bring back to the office. You would think that ordering online the order would be accurate with no mistakes… completely not true. Our email receipt clearly shows ready today at 12:10 pm for pick up and the order is exactly what everyone wanted. When we arrived the food was not ready and the person behind the counter argued with us that she said her ticket said 4:10 pm. So we waited a long time for them to make it while we waited. When we got back to the office three of the four orders were not correct. Completely wrong item on two of them and the wrong kind of rice on the other. When the office manager called back to tell them that they messed up the order and that things were not ready on time like they were supposed to be the person she spoke to was really rude. After stating her complaint the employee’s response was «well what do you want me to do, maybe go to Chipotle next time, I have customers waiting.» SERIOUSLY! Very rude, very inept. You would think that ordering online would remove a lot of error but it multiplied here. We printed out our emailed confirmation and receipt to see if we were wrong, but everything on there was completely correct so the problem was 100% on their end. We will not be returning.

I called in ahead of time to place a catering order for 10 people. I was promised that my order will be ready by the time I get there. I was 5 minutes late and to my surprise, they were not yet done with my order. I had to wait an additional 20 minutes which of course made me late for a meeting that I was bringing lunch at. So frustrated with their service.

Underwhelming. This location has really slipped as of late. We used to love Baja Fresh but after our visit last night, we won’t be returning.
The recent advertising flyer stated $ 1.99 to add a third taco. At the location, the same advertising said $ 2.49. When I asked, the manager on duty said «the flyer is wrong, it is $ 2.49.» Not «that’s a mistake but we will honor the ad.» I said «so this is false advertising» and he replied «yes it is». I had to argue with him and point out that he was not taking care of his customers with that kind of attitude. It took 5 minutes of arguing (politely) but he finally said, «You want that price, I can give you that price.» The amount wasn’t an issue, it was the bad attitude that really irked me. He did actually just comp one whole meal so that was good on his part.
The gal at the counter was not happy to be there and it showed.
The food was below the usual standards and just not good. The floor was not clean. The salsa bar had old moldy tomatoes and peppers for garnish. (pic).
Like I said earlier, underwhelming. Too bad, they used to be so good. Very disappointing.

Never get your food to go at this location. If you do, buyer beware. Foreign objects, like metal, have been deemed acceptable ingredients here. I got a taco plate to go here and found a strip of metal by biting into it. When it was brought to the attention of Baja Fresh, their response was «since you got the food to go, too bad». Way to treat your guest and care about the quality of your product. Never eating here again.

Awful experience here! Small portions, fish tacos literally taste the ocean it is not okay! So much for Ono! Seriously save your money.

I have been ordering from this place many times but recently everything has been going down the hill. Food not as good as it used to be and I don’t need to say anything about the service !!

Well not what I expected. I heard some really good things from friends about this place so I decided to try it and I was disappointed… however the salsa bar is amazing I love the selections. The food is ok for the type of place it is I definitely would not go back again but I’m glad I at least can say that I tried it. I had the steak nachos. There was tons of chips of course and right in the center of it was a spoon of being a few pieces of steak, pico, sour cream, and jalapenos really hate when nachos are not spread out evenly so you really can’t even eat anything but the center of the nachos. Service was good and friendly prices are decent. Just not my kind of food.

Very friendly and welcoming staff. Food is always great. I’ve been coming here everyday for the past month. Never get tired of it. They’re always cleaning and making sure everything stays sanitary.

Stopped by a few weeks ago, the service was slow, and the meat in the tacos tasted like it had been sitting out all day. I eat at other Baja Fresh locations and this one just didn’t compare.
This morning, I read in the news that this place was shut down due to a cockroach infestation:
«Roaches of all shapes and sizes earned them a swift shut down.»
Yep…I won’t be returning to this one, like… ever.

I’ve been here a few times and I always seem to have the same thing… chicken nachos.
They’re good. I think they use tons of chips and very little chicken. They could lighten up a bit on that.
One thing I did notice today was how dirty the floor was. I noticed because cleanliness is super important to me.
When the restaurant is dirty you’re mind tends to wander on the cleanliness if te kitchen and so forth.

I love getting the mango chicken salad with a side of chips and guacamole when I’m short on cash. When you buy something keep your receipt. There is usually a coupon on the receipt that expires in 30 days. When I use it my meal only comes out to like $ 7.00. I also think their guacamole is the best out of all the fast food restaurant’s also give you a good amount of chips and guacamole. It’s good for about 2 people with big appetites. The salad is also very filling!

Don’t get the nachos. They just use shredded cheese and pinto beans with a few toppings but no ooey gooey cheese:(
Service was okay.
Orders are fresh and made to order.
Salsa’s are very tasty and a full salsa bar is available to help yourself.
Buy a large size drink and come back with your cup for .99 refills.
Baja Burrito is good but they always overheat the tortilla so you get a crispy bite instead of a soft chewy bite. Steak filling was a bit fatty-​I don’t think I’ll be getting this one again.
Okay place to go when you’re in the mood for a quick bite of some Mexican flavor.

Great experience. The food was fresh, the staff was helpful and cheerful, and the place was clean.
The salsa bar had a good selection, including two types of peppers. They also offer sliced limes. Glad we checked this place out. Will be back.

I’ve eaten here a half a dozen times and have always had a good experience.
The service has always been quick and friendly. The place is always clean. The food has always been tasty.
I’m sure I’ll be visiting again.