Avenue 965

My experience so far has been extremely good. Easy and cheap move In process. Not a long dragged out process like other companies. Avenue 965 is perfect for 3 – 6 month leases with year leases also available. Perfect for someone trying to get back on their feet like myself. Cynthia has made this process so simple and easy. I currently live in Hollywood and she has been helping me via email and via phone calls. All I have to do now is go and sign my lease and move in. I could not have done this without her help. Definitely recommending this company and property to other and sending them to see Cynthia.

First, I must say, everything that has been posted here is 100% true! As a current resident, the proximity to UNLV is the only reason why I stayed in this hell hole for so many years. At first, it was the price and the closeness to campus that kept me here. However, when I told the idiot manager that I needed a month-​to-​month because I am trying to close on a home and did not want to sign another lease, he raised my rent $ 125.00.
This was one a great place for students and/​or young professionals. Now, they let anyone move in as long as you can pay rent. I don’t even think they do background checks on some of the people I have had to call neighbors. And don’t let me get started on the management or lack thereof. As of today, they have a new management team, which I thought might be more organized and professional, but those women are just as braindead and useless as the others managers.
Good luck to anyone who still resides here (I’m leaving at the end of the month), and for those still thinking about moving here: PLEASE DON’T!!!
Trust the reviews on this one and run, not walk, as far away as you can from this dump!

PARENTS OF UNLV STUDENTS & UNLV STUDENTS BEWARE!!!
If you are looking for housing near UNLV AVOID THESE APARTMENTS AT ALL COSTS!!!
There is constant turn over of management, with NO communication or documentation from one manager to the next so there is no written record of agreements made between managers and tenants and the tenants pays the price for this horrible and unprofessional mismanagement. Our daughter was a tenant here while she was competing her degree at UNLV. A few of the many incidents that happened while she rented:
1. They advertise free wifi, but that is only for apartments close to their router. As a student it is imperative to have reliable internet, and it was NOT provided to our daughter’s apartment so we had to pay Cox separate so she could use her computer from her apartment. Whenever she would ask management about the wifi they always claimed it was coming soon, but in the almost 2 and a half years she lived there, it never was provided my owners/​management.
2. During the summer of 2015 our daughter’s apartment unit was completely without hot water for a MONTH! No hot water for showers, dishes, laundry. This happened to coincide with the start of an important summer internship. Because of the internship hours she was gone during the hours the office was open and when she would try to get information or updates on Saturdays when office was open, the regular manager was off and whoever was covering never had any updates or information regarding when repairs were to be completed and hot water restored. Since she was not home during office hours, her father tried to phone the management to get updates/​information. He was regularly given the run around as to what was going on and when the hot water would be available again. At one point he was told hot water was an «amenity», when he mentioned hot water was required for sanitation, hygiene, and a habitable environment he was hung up on and his phone calls were no longer answered, nor his messages returned. Our daughter started showering at the fabulous Korean Imperial Spa, after one of the managers/​assistant managers told my husband she would be reimbursed for needing to shower elsewhere. She was NEVER reimbursed.
3. The bathroom sink started leaking into the under sink storage area. She reported this in person to management who told her to take out all her things from under the sink and put a plate under the leak. These are not spacious studios so having all her toiletries out from under sink took up precious space. She regularly reminded manager about leak, but it was 2 MONTHS before someone was sent to repair it, which then took less than 30 minutes!
4. If someone in apartment nextdoor, outside or behind is smoking, all the smell gets in the adjoining apartments. The same is true when apartments are being painted or redone, the smells of adhesives and solvents permeate through somehow making the apartment smell toxic for hours.
5. When her air conditioner stopped working it was replaced with a less broken ac, but never one that worked well.
6. All the outside lights leading up to and around our daughter’s apartment were never on/​working which created a dark and potentially dangerous environment.
7. There are frequent loud and violent episodes here. When my husband was visiting in November he walked near 2 people fighting with a sharp kitchen knife. Fortunately the police do respond quickly, but it’s ridiculous how often the police are there.
8. Our daughter was told by one manager she could move out in December and was not bound by previous lease, and then new/​current owner/​manager sent her a bill saying she had 7 days to pay for breaking her lease and was excessively rude to her on the phone.
Whoever the owners/​managers are and no matter what they change the name of apartment to, they are not to be trusted! The customer service and mismanagement is beyond rude and unprofessional, especially given what some of the tenants have to put up with!

Ah, if only I could give zero stars…
I was not going to review this place because management had changed and I thought they were improving, but apparently not. I lived at this apartment (previously called Cottage Grove Apartments/Grove@ Rebel Park/​Avenue 965) for almost 2.5 years while finishing my degree at UNLV. I just moved out in December when I graduated and am writing this as a WARNING to my fellow students who think, like I did, that a good location is worth putting up with the mismanagement and unsafe conditions – it’s not.
I’m not going to talk about the cockroach problem or the fact that my unit didn’t have a smoke alarm, and my only door was a sliding glass door that had been put on backwards so anyone could open it by lifting it up.
I’m not even writing this review about the pretty much nightly shouting heard from various other neighbors, the fist fights happening right outside my (glass) door, the police coming to my door after said fights had occurred, or being woken up in the middle of the night by people literally running through the center of the complex screaming at the top of their lungs.
Additionally I’m not going to focus on the fact that the hot water in the complex was completely out for OVER A MONTH and nothing was done about it, or the countless times they would turn off the water or do some kind of construction (like putting on a new roof early in the morning) and never notify the tenants beforehand. After having the water turned off mid-​shower a few times I learned to take much faster showers!
I could tolerated all of the above because of the location near UNLV and my class and work schedule made the idea of looking for a new place to live beyond overwhelming and time consuming.
The events that really made me consider moving and motivated me to write this (long) review is more the quality, or lack thereof, of management that Cottage Grove has seen. First of all let me say every few months or weeks there is a new manager/​management company so whoever is there now may not be there in a few months. A few managers ago, their «books didn’t match up» and some shady activities had been going down. They called me in early and told me even though my lease wasn’t up I had to renew it now or otherwise my rent would go up a lot. When I told them I would be graduating and wanted a 4 month lease or month-​to-​month, they said I could only do a 6 month lease and that was it. Additionally they raised my rent.
Flash-​forward to the next manager who actually knew what she was doing. She told me that they frequently do month-​to-​month leases, she didn’t know why I had been misinformed, she did NOT have a copy of the new lease I had been told to sign, and my rent in the computer was shown at a lesser amount than what I had been paying for the previous few months. I told her because of the hot water being off for a month, the NV housing code says that is grounds for breaking my lease and could I break it early so I could move out in December, after graduating as I had originally wanted. She told me because there was no copy of my most recent lease that would be fine, and to just give my 30 days notice December 1^st.
A week before my move date NEW management and owners came in yet again. I went in to double check with them, that moving out was still ok. They said yes, everything looked fine. Now here I am mid-​January getting a notice that I owe over $ 1,000 for breaking my lease! When I called, whomever I spoke to apparently found my old lease and has no record of ALL my discussions with any of the other management teams. Why am I being penalized for the collective terrible record keeping, communication, and management? I have no idea. But after dealing with B.S. for almost 2.5 years and then being forced to pay this ridiculous sum, I now truly realize what kind of establishment I was living at all that time. Many friends had told/​asked me to move because they saw what I didn’t and now I wish I had listened to them. I’m sorry for this long review but I hope others can benefit from it and take my advice – FIND ANOTHER PLACE TO LIVE!

I wouldnt even give this place 1 star. Aside from the horrible living conditions, the management is full of shit. They will fuck you over at every chance they get. And unless it’s them getting money from you, dont expect them to cooperate. I still havent gotten my deposit back and its been 2 months since i moved out.

(Cottage grove) the SHITTIEST apartment I’ve ever had. It’s confested with lots of cockroaches, such a dirty place with shitty & unorganized management! Don’t get a place here. You’ll regret it !

This place is now called Cottage Grove Apartments… Make sure you get everything in writing cause they will screw you over and you won’t get your deposit back at all…

Pros:
1. It’s cheap. The price ranges from $ 525 – 575 the last time I checked whereas the higher ranged ones are obviously renovated. I saw one of the «renovated» ones and they just get a new stove, fridge, and I believe a shower.
2. It’s close to UNLV if that’s where you need to be.
3. Trash, sewage, water, maintenance, cable, and internet are all included — You pay for your own power, obviously.
4. Surprisingly clean. I’ve only seen maybe 3 or 4 small roaches in my apartment. Exterminators come once a month, I believe, but if you supposedly talk to the office about the pest problem, they will call the exterminators to come.
5. Comes furnished. You get a desk, a night stand, a desk light, a couch, a bed, and an area rug that’s unmovable — I’ve seen some of the other apartments and some get a full carpet but those are probably ‘newly renovated’
… And here are the cons (brace yourselves):
1. Absolutely no windows.
2. Your door to your apartment is a GLASS SLIDING DOOR… Real safe…
3. The walls are all cinder block.
4. Although you DO get free wifi — the connection is awful and you constantly get disconnected.
5. There are NO vents in your bathroom so humidity in your apartment just builds up.
6. There’s no security that patrols the apartments and it’s not gated.
7. You get assigned parking. Your car might get placed out in front or, if you’re unlucky, in the back. My friend who lived here a few months ago unfortunately got his car placed in the back and eventually someone broke into his car and stole stuff.
All in all, this place pretty bad. Also, this place is called «Cottage Grove Apartments». I don’t know why it’s listed as «Senate House Apartments».
–Edit 11÷23÷2012−
So I guess there are a lot of open apartments here now (I wonder why…) and the management has gone all out in trying to get new residents. I walked by a model apartment room the other day and I am just appalled that they still market ‘free wifi’. As mentioned before, your chances of having a stable internet connection over a 30 minute time span is probably close to 20% if not lower.